VRtelemarketers

VRtelemarketers was hired by PLUM JOBS, a staffing and recruiting company, to enhance candidate engagement and streamline communication with job seekers and employers. The company aimed to improve the sourcing of qualified candidates, efficiency of follow-ups, interview scheduling, and reduce the time-to-fill for job openings. VRtelemarketers, chosen for their budget-friendly pricing and aligned company values, provided comprehensive call center support, managing both outbound and inbound calls, initial screenings, and interview scheduling. The team delivered a structured outreach strategy, real-time updates on candidate interactions, detailed call reports, and seamless coordination between candidates and the recruitment team, significantly enhancing operational efficiency and the overall recruitment process.

CrowdX SA, a financial services company, engaged VRtelemarketers to improve customer service efficiency, enhance customer satisfaction, and increase customer retention rates. The primary goal was to have a dedicated team to handle customer inquiries, resolve issues promptly, and provide a positive experience for clients. VRtelemarketers was selected based on good value for cost, a referral, and alignment with company values. The team provided comprehensive call center services, handling both inbound and outbound customer calls, addressing inquiries, and resolving issues. They offered 24/7 customer support, lead generation, customer feedback collection through surveys, and regular reports on key performance metrics. The services of VRtelemarketers helped improve customer engagement and streamline operations at CrowdX SA.