Turn Key Receptionist

Turn Key Receptionist was hired by Rub Therapy, a company offering remedial massage services to the public, to provide call center services. The main objectives were to answer client calls, handle client inquiries, and schedule appointments. The team, which consisted of 2-5 employees, was tasked with responding to client inquiries within 3-5 rings, booking, rescheduling, and cancelling appointments, and providing support to clients regarding their experience with the business. They were also required to communicate effectively with the Rub Therapy team via Slack. The company was chosen for the project due to its affordable pricing and aligned company values.

GuniSMS, a business messaging service provider, hired Turn Key Receptionist to generate leads through cold calling. The team of 2-5 employees was responsible for introducing themselves and the organization, qualifying prospects, handling objections, and logging call outcomes in the CRM. They also had to follow up with prospects by sending emails within 24 hours of the call, including relevant product/service information, testimonials, or case studies, and scheduling a follow-up call or meeting. Turn Key Receptionist was selected for the project due to its high ratings, proximity to GuniSMS, affordable pricing, great culture fit, and good value for cost.

A digital marketing company hired Turn Key Receptionist to make outbound calls. The team of 2-5 employees was tasked with making calls to targeted industries and booking prospective clients into appointments. Turn Key Receptionist was chosen for the project due to its high ratings, proximity to the digital marketing company, affordable pricing, great culture fit, good value for cost, aligned company values, and ability to simplify the process.