Turn Key Receptionist

visit site

Turn Key Receptionist is a voice services agency located in Smeaton Grange, Australia. Founded in 2016, they have approximately 5 employees who focus on small business clients. They provide voice services.

Client Insights

Industry Expertise

Other industries

50%

Medical

30%

eCommerce

20%

Client Size Distribution

Small Business (<$10M) 100%

Common Project Size

<$10K 4 projects

$10K-$49K 3 projects

Clients

  • H3C Plus

Highlights from Recent Projects

Overall Rating

4.9
8 Reviews

Turn Key Receptionist was hired by Katz Recruitment, a recruitment services company operating in Australia and New Zealand. The specific goals set for Turn Key Receptionist were to promptly answer calls, highlight urgent messages, and provide a friendly yet professional experience for Katz Recruitment's clients and candidates. The company was selected due to its budget-friendly pricing, great culture fit, and good value for cost. The feedback from Katz Recruitment was positive, commending Turn Key Receptionist for their prompt and professional handling of inbound calls, which greatly enhanced the customer experience.

Rub Therapy, a company delivering remedial massage to the general public, engaged Turn Key Receptionist to handle their client calls, manage client inquiries, and book appointments. The company found Turn Key Receptionist through an online search and selected them for their budget-friendly pricing and alignment with company values. A team of 2-5 employees was assigned to handle the tasks, and they successfully responded to client inquiries within 3-5 rings, booked and rescheduled appointments, and communicated effectively with the Rub Therapy team via Slack. The feedback from Rub Therapy was positive, highlighting the efficient and supportive client service provided by Turn Key Receptionist.

GuniSMS, a business messaging service provider, hired Turn Key Receptionist to generate leads via cold calling. The company found Turn Key Receptionist through an online search and a referral, choosing them for their high ratings, proximity, budget-friendly pricing, great culture fit, and good value for cost. A team of 2-5 employees from Turn Key Receptionist was assigned to the project. They were tasked to introduce the company, qualify prospects, handle objections, log the call details, and follow up with an email. The feedback from GuniSMS was positive, commending Turn Key Receptionist for their professional handling of cold calls, effective objection handling, and prompt follow-up process.

Timeliness

4.9

Service Excellence

4.9

Value

4.9

Would Recommend

5.0