Southwest Recovery Services

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Launched in 2000, Southwest Recovery Services is a call center and Customer Service Outsourcing company. The firm provides Call Center Services and Customer Service Outsourcing and has a small team.

Client Insights

Industry Expertise

Construction

15%

Franchises

15%

Supply Chain, Logistics, and Transport

15%

Financial services

10%

HVAC

10%

Manufacturing

10%

Utilities

10%

Electric

5%

Information technology

5%

Roofing

5%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 60%

Enterprise (>$1B) 20%

Common Project Size

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Southwest Recovery Services was contracted by Status26, a company providing outsourced IT, website management, and integrated digital marketing services, to assist with collections related to contractual marketing services. The project, which began in January 2020 and is still ongoing, involved Southwest Recovery Services in the collection and updating of billing card details. They also contacted clients, negotiated payments, and managed overdue accounts. Status26 worked with a team of 2-5 members from Southwest Recovery Services. The collaboration was initiated after an online search led Status26 to them due to their proximity and cost-effectiveness. The investment made in this project was around $10,000.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0