FGC+
visit site- Undisclosed
- 250 - 999 employees
- Suffern, NY
Client Insights
Industry Expertise
25%
20%
15%
15%
10%
10%
5%
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
This provider does not have any client reviews.
Clients
This provider has not added their key clients.
Highlights from Recent Projects
FGC+ was hired by a leading payroll and timekeeping platform company to fulfill their customer service outsourcing and call center requirements. The Senior Manager of Customer Support required FGC+ to offer technical support to the clients using the platform. They discovered FGC+ through non-specific means and chose them over others for unmentioned reasons. The scope of the project involved FGC+ representatives actively assisting customers in a call center environment.
The project was successfully completed, leading to noticeable positive outcomes. Once again, FGC+ was found through unspecified channels and selected over competitors for reasons not stated. A confidential number of the firm's teammates were involved in the project. The primary goal of the project was for FGC+ representatives to help customers within a call center setup.
Overall, the results and feedback were highly positive. The company valued FGC+'s contribution to customer support and their professionalism in operating in a call center environment. The anonymity of the selection process and the number of FGC+ team members involved in the project was maintained, suggesting a high level of satisfaction and reinforcing the positive results.