The Agentsy BPO
visit site- $1,000+
- 50 - 249 employees
- Cape Town, South Africa
The Agentsy BPO is a Cape Town, South Africa-based customer service outsourcing company. The midsize team offers customer service outsourcing, sales outsourcing, and finance & accounting outsourcing (FAO) and was launched in 2018.
Client Insights
Industry Expertise
50%
15%
15%
10%
10%
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
$10K-$49K 1 project
$50K-$199K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
The Agentsy BPO was hired by Signature Travel, a luxury online travel agency, to increase their global reach, performance, booking revenue, and sales. The company utilized a team of 6-10 multilingual travel agents to achieve these objectives. The Agentsy BPO was chosen due to their high ratings, great culture fit, good value for cost, and company values. The results were positive and the company was able to increase their performance and sales.
In another project, The Agentsy BPO was contracted by Travati, an exclusive travel club, to increase memberships, sales, and revenue, and improve customer retention. The Agentsy BPO used a team of 2-5 employees to fulfill these objectives. The company was chosen due to their high ratings, great culture fit, and good value for cost. The project was a success and Travati saw an increase in memberships, sales, and revenue.
The Agentsy BPO was also hired by an Advertising & Marketing company to drive lead generation, sales, and customer service KPI's. The company utilized a team of over 50 employees to achieve these goals. The Agentsy BPO was selected due to their high ratings, great culture fit, and good value for cost. The project was a success, with The Agentsy BPO meeting every single target and KPI. They also handled marketing and PR across a multitude of brands, delivering a complete bespoke outsourced solution for the brand.