Physicians Answering Service
visit site- Undisclosed
- 10 - 49 employees
- Portland, OR
Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.
Client Insights
Industry Expertise
80%
10%
10%
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
$10K-$49K 4 projects
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Physicians Answering Service was hired by an Eye Ophthalmologist to provide reliable, accurate, and friendly answering services. The physician selected the vendor based on previous successful partnerships. The team, composed of a manager and several operators, took on the role of the physician's answering service. The physician was satisfied with the service, noting the reliability, accuracy, and friendliness of the team.
In another project, Physicians Answering Service was engaged by a private retina clinic to provide after-hours virtual receptionist services. The team had a system in place to ensure that patients could reach a doctor at any time, even after-hours or on weekends. They also stepped in when the clinic had to close early due to weather conditions. The clinic has been working with Physicians Answering Service for 10-15 years, investing between $10,000 and $50,000 in the service. The clinic praised the team for their ability to field calls appropriately and their flexibility during unexpected situations.
ORM Fertility, a fertility clinic, partnered with Physicians Answering Service to handle their after-hours calls. The team triaged calls based on information provided by the clinic, helping determine whether the patient needed immediate attention from a doctor or if they could leave a message. The main point of contact was Minta, the Call Coordinator, who was available to address any issues or questions. The partnership, which began in January 2012, has been ongoing and the clinic expressed satisfaction with the service.