Physicians Answering Service

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Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.

Client Insights

Industry Expertise





Other industries


Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$10K-$49K 4 projects

<$10K 1 project


This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

8 Reviews

Physicians Answering Service provided call center services for ORM Fertility, a medical clinic specializing in in vitro fertilization. The clinic needed an after-hours service as they operate every day of the year. The service included triaging calls for patients with non-emergent and emergent needs. The collaboration, which started in January 2012, was deemed successful, with Physicians Answering Service effectively determining whether patients needed immediate attention or could be handled with a message.

In another project, Physicians Answering Service was hired by an eye ophthalmologist for their answering service. The goals of the project were reliability, accuracy, and friendliness to both patients and staff. The service was managed by a team of operators, who were praised for their efficiency. The project was considered successful due to the vendor's previous experience with the practice.

Physicians Answering Service also provided virtual receptionist services for a private retina clinic. The clinic needed assistance in managing calls after working hours. The service included a rotating system for doctors to ensure patients could reach them at any time. The team also handled calls on weekends and during early closures. The collaboration, which has been ongoing for 10-15 years, was successful, with the service effectively managing calls and directing them to the appropriate doctor. The investment for this service ranged from $10,000 to $50,000.



Service Excellence




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