AtDesk

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AtDesk is a midsize Karachi, Pakistan-based telephone answering service. Established in 2020, the team offers Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.

Client Insights

Industry Expertise

eCommerce

10%

Advertising & marketing

5%

Arts, entertainment & music

5%

Automotive

5%

Beauty

5%

Business services

5%

Construction

5%

Consumer products & services

5%

Contracting

5%

Client Size Distribution

Small Business (<$10M) 35%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 35%

Common Project Size

This provider does not have any client reviews.

Clients

  • Designer Sofas 4U

Highlights from Recent Projects

Overall Rating

5.0
1 Review

AtDesk247 provided call center services for Burne and Royce Digital, a digital marketing and outsourced services company. The challenge faced by the company was the need for daily project reporting and achieving monthly sales targets. AtDesk247 handled the company's inbound and outbound calls from 8 a.m. to 9 p.m., managed their email inboxes, and took care of their marketing channel communications. They also responded to customer queries, whether from new business inquiries or existing customers. The team from AtDesk247 consisted of 8 members. The collaboration, which started in October 2018, was initiated through a referral. AtDesk247 was chosen for their capacity to work on the projects, their commitment, dedicated account managers, and punctuality. The engagement is ongoing.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0