Tele-Help-Ing
visit site- $1,000+
- 250 - 999 employees
- Las Vegas, NV
Tele-Help-Ing is an answering service company launched in 2020. They are located in Las Vegas, Nevada and have a midsize team. Their services include Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.
Client Insights
Industry Expertise
60%
30%
10%
Client Size Distribution
Small Business (<$10M) 85%
Midmarket ($10M - $1B) 10%
Enterprise (>$1B) 5%
Common Project Size
<$10K 4 projects
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Tele-Help-Ing was engaged by a healthcare company to provide 24/7 medical concierge, professional triage, and acute symptom management services. The company aimed to improve patient outcomes and facilitate hospice transitions while reducing costs. Tele-Help-Ing provided bilingual nurse triage services fluent in U.S. medical terminology and patient-facing communication. Their team followed a structured, protocol-based triage and worked under the clear oversight of a U.S.-licensed clinician. They also provided daily, weekly, and monthly reports on call volume, call resolution outcomes, escalations, and avoided readmissions. Tele-Help-Ing was commended for their ability to align with U.S. time zones and scale staffing during peak discharge periods or seasonal surges. The engagement, which started in October 2022, continues to date. The healthcare company expressed satisfaction with Tele-Help-Ing's services, highlighting their high degree of language proficiency and professionalism.