Relay Human Cloud

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Based in Farmers Branch, Texas; Ciudad de México, Mexico; San Pedro Sula, Honduras and Vadodara, India, Relay Human Cloud is a telephone answering service. The midsize company was founded in 2021. Their services include Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, Sales Outsourcing, and more.

Client Insights

Industry Expertise

Real estate

60%

Financial services

20%

Hospitality & leisure

20%

Client Size Distribution

Midmarket ($10M - $1B) 60%

Enterprise (>$1B) 40%

Common Project Size

$50K-$199K 1 project

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

Relay Human Cloud was hired by Boxer Property, a real estate company, with the goal of increasing productivity, reducing labor costs, and seeking talent. The company found Relay Human Cloud through a referral and chose them due to their proximity, budget-friendly pricing, great culture fit, good value for cost, and aligned company values. Over 100 teammates from Relay Human Cloud were assigned to this project. The scope of work included property management, accounting, and acquisitions & dispositions. Relay Human Cloud’s staff augmentation supported Boxer Property's on-site staff with robust international teams, extended the company's daily productive hours from 8 to 16, and globally integrated the Acquisitions & Dispositions team to rapidly process a large deal pipeline. The results were increased productivity, reduced labor costs, and efficient operation. The feedback was positive, highlighting the excellent information processing, rapid response to opportunities, and attention to detail.

Timeliness

4.8

Service Excellence

5.0

Value

5.0

Would Recommend

5.0