TMP Direct

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TMP Direct is a large call center service located in Mount Olive, New Jersey. Launched in 1987, the team provides voice services, IT managed services, HR services, and non-voice bpo/back office services.

Client Insights

Industry Expertise

Consumer products & services

40%

Medical

20%

Information technology

10%

Legal

10%

Retail

10%

Utilities

10%

Client Size Distribution

Midmarket ($10M - $1B) 100%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

TMP Direct was hired by a telecommunications firm with a 16-year history to manage their customer support services. The main goal was to enhance the quality of customer experience. TMP Direct exceeded expectations by delivering top-notch services. The decision to hire TMP Direct was made by the firm's commercial team. TMP Direct provided a comprehensive end-to-end call center service. The feedback process was smooth and the firm was impressed with the services provided by TMP Direct. The project was a success, with TMP Direct proving to be a reliable and efficient service provider.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0