TMP Direct
visit site- $10,000+
- 10,000+ employees
- Mount Olive, NJ
TMP Direct is a large call center service located in Mount Olive, New Jersey. Launched in 1987, the team provides voice services, IT managed services, HR services, and non-voice bpo/back office services.
Client Insights
Industry Expertise
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Client Size Distribution
Midmarket ($10M - $1B) 100%
Common Project Size
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Clients
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Highlights from Recent Projects
TMP Direct was hired by a telecommunications firm with a 16-year history to manage its customer support services. The main goal of this project was to enhance customer experience quality. TMP Direct was selected by the firm's commercial team because of their promising solutions. They provided an end-to-end call center service, impressing the firm by exceeding their expectations. The feedback process demonstrated that TMP Direct delivered on its promise, contributing to a positive overall experience for the telecommunications firm.