Fyxer Industries Ltd

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Fyxer Industries Ltd is a customer service outsourcing company. They are based in Пожаревац, Serbia and have a small team. Their services include customer service outsourcing, back office outsourcing, sales outsourcing, and social media marketing.

Client Insights

Industry Expertise

Information technology

30%

Business services

20%

Advertising & marketing

10%

Consumer products & services

10%

Gaming

10%

Hospitality & leisure

10%

eCommerce

10%

Client Size Distribution

Small Business (<$10M) 45%

Midmarket ($10M - $1B) 45%

Enterprise (>$1B) 10%

Common Project Size

$50K-$199K 1 project

Clients

  • GUNFIRE AIRSOFT CENTRE
  • Canopy Energy
  • Damiba Trade

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Fyxer Industries Ltd was hired by Damiba Trade, a company providing thermography services, to improve their customer support, after-sales support, and customer retention. The Fyxer team, consisting of 6-10 employees, was found through a referral and chosen for their proximity, budget-friendly pricing, value for cost, company values, and positive referrals. They provided comprehensive support from initial inquiries to post-service follow-ups, ensuring seamless operations by managing appointments and handling billing efficiently. Additionally, they boosted Damiba Trade's online presence with engaging content and strategic advertising campaigns. The result was an increase in leads, a boost in sales, and an overall improvement in customer service. Damiba Trade expressed their satisfaction with Fyxer's exceptional service and tangible results, recommending them for their top-notch customer service, efficient back-office support, and impactful digital marketing.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0