Top 100 Back Office BPO Services in the United States

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Top 100 Back Office BPO Services in the United States

The Best of December 2025

Looking for a top non-voice BPO service provider in the United States?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations. 

Jump to Most Reviewed Companies

List of the Best United States Back Office BPO Firms

  • 61
    (6 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Houston, TX
    OnQ Global is a Houston, Texas-based call center. The midsize company was launched in 2013. Their services include Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.
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    Industries

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  • 62
    (19 Reviews) 4.3

    Timeliness

    4.2

    Service Excellence

    4.3

    Value

    4.0

    Would Recommend

    4.2
    $1,000+
    1,000 - 9,999 employees
    Atlanta, GA

    Global Payments is a payment technology solutions agency founded in 1967. With its headquarters in Atlanta, and offices in Ontario, Manilla, Philippines, and Leicester, United Kingdom, Global Payments has a team of over 3,000 employees. They offer non-voice BPO/back office services to business, consumer product, and healthcare and medical industries. Global Payments provided payment processing services to a therapy practice. The practice no longer needs to devote as much time to this function and can now focus more time growing their business. “GlobalPayments conducts service seamlessly; I've never had to worry. They're always ahead of time with superb communication and product.” – Customer Service Head, Therapy Practice 

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    Industries

  • 63
    (6 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    5.0
    $50,000+
    250 - 999 employees
    Salisbury, NC

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

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    Industries

  • 64
    (7 Reviews) 4.6

    Timeliness

    4.4

    Service Excellence

    4.6

    Value

    4.5

    Would Recommend

    4.7
    Undisclosed
    50 - 249 employees
    Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

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    Clients

    Robert R. McGill Air Conditioning INC
  • 65
    (4 Reviews) 4.4

    Timeliness

    4.4

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.3
    $1,000+
    50 - 249 employees
    Diamond Bar, CA
    Established in 2004, BillingParadise is a Back Office Outsourcing company. The midsize Diamond Bar, California-based team provides Back Office Outsourcing and Call Center Services.
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    Clients

    NextGen Healthcare

    Industries

  • 66
    (8 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.7

    Value

    4.3

    Would Recommend

    4.9
    Undisclosed
    10 - 49 employees
    Portland, OR

    Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.

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    Industries

  • 67
    (1 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    4.5

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Ocala, FL

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

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  • 68
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    New York, NY
    Back Office Outsourcing company Real Assistance, Inc. Was established in 2020. Their small team is based in New York, New York. Their services include Back Office Outsourcing, Business Consulting, and Financial Consulting.
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    Industries

  • 69
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Dallas, TX
    Kore BPO, an answering service company, was established in 2023. Their small team is located in ; and Dallas, Texas. Their services include Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and HR Outsourcing.
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  • 70
    (1 Reviews) 4.0

    Timeliness

    3.5

    Service Excellence

    5.0

    Value

    3.5

    Would Recommend

    3.5
    $10,000+
    1,000 - 9,999 employees
    Hebron, KY

    Pomeroy is an IT infrastructure solutions company based in Hebron, KY, with offices in Bourne End, UK, Pittsburgh, PA, and New York. Since it was founded in 1982, the team has grown to over 3,00 employees. Pomeroy provides IT managed services, non-voice BPO/back office services, and cybersecurity capabilities.

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    Industries

  • 71
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.5

    Would Recommend

    5.0
    $25,000+
    50 - 249 employees
    Bellevue, WA

    Redtech is a custom software development firm. They are located in Bellevue, Washington and have a midsize team. Their services include custom software development, non-voice bpo/back office services, digital strategy, web development, and more. The agency was established in 1995.

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    Industries

  • 72
    (1 Reviews) 4.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.5

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    San Mateo, CA
    Launched in 2020, Remotebase is a HR agency. The agency offers HR services and has a midsize team. The agency is headquartered in San Mateo, California.
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    Industries

  • 73
    (1 Reviews) 3.5

    Timeliness

    0.0

    Service Excellence

    4.0

    Value

    0.0

    Would Recommend

    4.0
    Undisclosed
    2 - 9 employees
    Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

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    Clients

    Mayo Clinic

    Industries

  • 74
    (0 Reviews)

    Not yet reviewed.

    $50,000+
    10,000+ employees
    Santa Monica, CA
    TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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    Industries

  • 75
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    Undisclosed
    2 - 9 employees
    New York, NY
    Quant Solutions is a New York, New York-based Finance & Accounting Outsourcing (FAO) company. Launched in 2013, the small team focuses on Finance & Accounting Outsourcing (FAO), Back Office Outsourcing, and Accounting.
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    Industries

  • 76
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Phoenix, AZ

    B2B is a Phoenix-based B2B service firm. They were founded in 2016 and their team has fewer than 10 employees. They provide clients voice services, event marketing, and direct marketing. They primarily work with enterprise and midmarket companies in the business services, IT, and financial services sectors.

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    Clients

    delivery.com

    Industries

  • 77
    (5 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Pasadena, CA
    GlobalityNet Outsourcing and Consulting is a Pasadena, California-based Back Office Outsourcing company. The small team focuses on Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Logistics & Supply Chain Consulting, and Customer Service Outsourcing and was launched in 2016.
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    Industries

  • 78
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Freehold, NJ
    Exelegent is a cloud consulting & SI company established in 2009. Their midsize team is based in Freehold, New Jersey. Their services include cloud consulting & SI, IT managed services, Cybersecurity, BI & big data consulting & SI, and more.
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    Industries

  • 79
    (26 Reviews) 4.5

    Timeliness

    0.4

    Service Excellence

    0.4

    Value

    0.4

    Would Recommend

    4.6
    Undisclosed
    250 - 999 employees
    Denver, CO

    Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.

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    Clients

    Oddyssey Health Services
  • 80
    (1 Reviews) 5.0

    Timeliness

    4.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Oak Brook, IL

    Millennia Group, LLC is a service company based in Oak Brook. Ill. with more than 10 experts. Since their founding in 1996, they have offered back-office services, application management and support, and other application development solutions to various clients.

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    Clients

    ICC Group

    Industries

  • 81
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.5

    Value

    5.0

    Would Recommend

    4.5
    $10,000+
    250 - 999 employees
    Valley View, OH
    Process-Smart is a Valley View, Ohio-based Back Office Outsourcing company. The midsize agency was established in 2018. Their services include Back Office Outsourcing, Call Center Services, Accounting, Customer Service Outsourcing, and more.
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    Industries

  • 82
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Miami, FL

    Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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    Industries

  • 83
    (4 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    San Francisco, CA
    Wrrk is a Customer Service Outsourcing company based in San Francisco, California. Founded in 2016, the midsize team offers Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Document Digitization & Management.
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    Industries

  • 84
    (6 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    2 - 9 employees
    Chicago, IL

    University CoWork is a virtual accelerator as well as a business center from Chicago. Since 2016, their team of fewer than 10 employees mainly offers business consulting as well as digital strategy, back-office services, social media marketing, and more to small-scale companies.

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    Clients

    Allevi8 Marketing

    Industries

  • 85
    (2 Reviews) 3.8

    Timeliness

    4.5

    Service Excellence

    4.0

    Value

    3.8

    Would Recommend

    4.0
    $1,000+
    50 - 249 employees
    Sheridan, WY
    Primary BPO, a back office outsourcing company, was launched in 2023. They are located in Rigby, Idaho and have a midsize team. Their services include back office outsourcing, call center services, transcription, and recruitment process outsourcing.
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    Industries

  • 86
    (3 Reviews) 4.7

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.5

    Would Recommend

    4.7
    $250,000+
    250 - 999 employees
    Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

  • 87
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Boston, MA
    StratusPointIT is an IT managed services company established in 2006. They are located in Boston, Massachusetts and Bucharest, Romania and have a small team. Their services include IT managed services, cloud consulting & SI, Back Office Outsourcing, and IT strategy consulting.
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    Clients

    LLM Capital Partners
  • 88
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $25,000+
    50 - 249 employees
    Lehi, UT
    In Lehi, Utah, Boomsourcing is an answering service. The agency provides Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Demand Generation Marketing, and more and is midsize.The agency was established in 2002.
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    Industries

  • 89
    (2 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    5.0
    $10,000+
    2 - 9 employees
    Los Angeles, CA

    VargasAndrews is a professional services company in Los Angeles and Brisbane, Australia. Founded in 2016, they have about 8 employees that serve clients in a variety of industries. Services include commercial financing, ERP consulting, and accounting.

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    Clients

    JLL
  • 90
    (7 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.4

    Would Recommend

    4.9
    $1,000+
    10 - 49 employees
    Capon Bridge, WV

    Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.

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