Top 100 Back Office BPO Services in the United States

The Best of November 2024

Looking for a top non-voice BPO service provider in the United States?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.

Jump to Most Reviewed Companies

List of the Best United States Back Office BPO Firms

61

Primary BPO
(2 Reviews) 3.8
- Timeliness
  0.3
- Service Excellence
  3.8
- Value
  3.8
- Would Recommend
  0.3
- $1,000+
- 50 - 249 employees
- Sheridan, WY
Primary BPO, a back office outsourcing company, was launched in 2023. They are located in Rigby, Idaho and have a midsize team. Their services include back office outsourcing, call center services, transcription, and recruitment process outsourcing.
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62

Pomeroy
(1 Reviews) 4.0
- Timeliness
  3.5
- Service Excellence
  4.0
- Value
  3.5
- Would Recommend
  3.5
- $10,000+
- 1,000 - 9,999 employees
- Hebron, KY
Pomeroy is an IT infrastructure solutions company based in Hebron, KY, with offices in Bourne End, UK, Pittsburgh, PA, and New York. Since it was founded in 1982, the team has grown to over 3,00 employees. Pomeroy provides IT managed services, non-voice BPO/back office services, and cybersecurity capabilities.

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63

Kareo
(1 Reviews) 4.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 250 - 999 employees
- Irvine, CA
Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.

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Clients
- Capterra
Industries
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64

GlobalityNet Outsourcing and Consulting
(5 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 10 - 49 employees
- Pasadena, CA
Located in Pasadena, California, GlobalityNet is a finance & accounting outsourcing (FAO) company. The small company was established in 2016. Their team offers finance & accounting outsourcing (FAO), voice services, and non-voice bpo/back office services.

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65

BELAY
(1 Reviews) 0.5
- Timeliness
  0.5
- Service Excellence
  0.5
- Value
  0.5
- Would Recommend
  1.0
- Undisclosed
- 250 - 999 employees
- Roswell, GA
Founded in 2010, Belay is a non-voice bpo/back office services and phone answering service. Their midsize team is in Atlanta, Colorado. Their services include non-voice bpo/back office services and voice services.

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66

ALPHA BPO Corp
(3 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.7
- Would Recommend
  5.0
- $5,000+
- 10 - 49 employees
- Miami, FL
Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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67

B2B Only
(3 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.8
- Would Recommend
  5.0
- $5,000+
- 10 - 49 employees
- Phoenix, AZ
B2B is a Phoenix-based B2B service firm. They were founded in 2016 and their team has fewer than 10 employees. They provide clients voice services, event marketing, and direct marketing. They primarily work with enterprise and midmarket companies in the business services, IT, and financial services sectors.

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Clients
- delivery.com
Industries
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68

Hey Lieu
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- Undisclosed
- 2 - 9 employees
- Overland Park, KS
Hey Lieu is a back office outsourcing company. Based in Overland Park, Kansas, their small team specializes in back office outsourcing, sales outsourcing, customer service outsourcing, and other IT consulting and SI. The agency was founded in 2024.
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69

Ansafone Contact Centers
(1 Reviews) 4.5
- Timeliness
  4.5
- Service Excellence
  4.5
- Value
  4.5
- Would Recommend
  5.0
- $1,000+
- 250 - 999 employees
- Ocala, FL
Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.

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70

Millennia Group, LLC
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $5,000+
- 10 - 49 employees
- Oak Brook, IL
Millennia Group, LLC is a service company based in Oak Brook. Ill. with more than 10 experts. Since their founding in 1996, they have offered back-office services, application management and support, and other application development solutions to various clients.

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Clients
- ICC Group
Industries
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71

Bungee (formerly Direct Answer)
(7 Reviews) 4.8
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.4
- Would Recommend
  4.9
- $1,000+
- 10 - 49 employees
- Capon Bridge, WV
Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.

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72

Redtech
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $25,000+
- 50 - 249 employees
- Bellevue, WA
Redtech is a custom software development firm. They are located in Bellevue, Washington and have a midsize team. Their services include custom software development, non-voice bpo/back office services, digital strategy, web development, and more. The agency was established in 1995.

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73

Merge
(1 Reviews) 3.5
- Timeliness
  3.5
- Service Excellence
  3.5
- Value
  3.0
- Would Recommend
  3.0
- $1,000+
- 250 - 999 employees
- Chicago, IL
Non-voice bpo/back office services company Merge is in Chicago, Illinois; Mississauga, Canada; Eindhoven , Netherlands and Shanghai , China. The midsize team focuses on non-voice bpo/back office services. The agency was launched in 1987.

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74

BGS
(2 Reviews) 4.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 2 - 9 employees
- Princeton, NJ
Bodhi Global Solutions is a consulting company based in Princeton, New Jersey. They have about 20 employees that focus on the healtchcare, consumer products, and manufacturing industries. They provide non-voice BPO/back office services, voice services, and HR consulting & outsourcing capabilities.

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75

SunTec Data

(0 Reviews)

Not yet reviewed.
- $1,000+
- 1,000 - 9,999 employees
- Laguna Beach, CA
SunTec Data is a Laguna Beach, California-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Data Annotation Services.
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76

GIC BPO LLC
(2 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 50 - 249 employees
- Miami, FL
Call center service GIC BPO LLC is located in Miami, Florida. The midsize agency was founded in 2019. Their services include call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.
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77

Intelligent Office
(26 Reviews) 4.5
- Timeliness
  0.4
- Service Excellence
  4.5
- Value
  0.4
- Would Recommend
  4.6
- Undisclosed
- 250 - 999 employees
- Denver, CO
Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.

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Clients
- Oddyssey Health Services
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78

Virtual Assist USA
(5 Reviews) 4.6
- Timeliness
  4.5
- Service Excellence
  4.6
- Value
  4.6
- Would Recommend
  4.6
- Undisclosed
- 10 - 49 employees
- Pittsburgh, PA
Virtual Assist USA is a business process outsourcing firm based in Pittsburgh. Founded in 2008, they have about 20 employees and work with clients primarily in the business and consumer services industries. Their solutions consist of non-voice back office solutions, like data entry, and voice support.

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Clients
- HirePool
Industries
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79

VargasAndrews
(2 Reviews) 4.8
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.5
- Would Recommend
  5.0
- $10,000+
- 2 - 9 employees
- Los Angeles, CA
VargasAndrews is a professional services company in Los Angeles and Brisbane, Australia. Founded in 2016, they have about 8 employees that serve clients in a variety of industries. Services include commercial financing, ERP consulting, and accounting.

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Clients
- JLL
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80

University CoWork
(4 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 2 - 9 employees
- Chicago, IL
University CoWork is a virtual accelerator as well as a business center from Chicago. Since 2016, their team of fewer than 10 employees mainly offers business consulting as well as digital strategy, back-office services, social media marketing, and more to small-scale companies.

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Clients
- Allevi8 Marketing
Industries
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81

FirmsDesk
(6 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  4.8
- Would Recommend
  4.9
- $5,000+
- 1,000 - 9,999 employees
- New York, NY
FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

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82

Leads at Scale
(2 Reviews) 4.3
- Timeliness
  4.3
- Service Excellence
  4.3
- Value
  4.8
- Would Recommend
  4.8
- $1,000+
- 10 - 49 employees
- Spokane, WA
Leads at Scale is an answering service launched in 2013. They are located in Spokane, Washington and have a small team. The agency offers voice services and non-voice bpo/back office services.

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83

Big Leads
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- Undisclosed
- 10 - 49 employees
- Medley, FL
Founded in 2019, Big Leads is a small social media marketing firm headquartered in Medley, Florida. Their services include social media marketing, email marketing, business consulting, and back office outsourcing.
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84

Dotcomsourcing

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
- Carrollton, TX
Founded in 2018, Dotcomsourcing is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Recruiting.
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85

Professional Reimbursement Managers - PRM Billing

(0 Reviews)

Not yet reviewed.
- $1,000+
- 50 - 249 employees
- Pembroke Pines, FL
Professional Reimbursement Managers - PRM Billing, a Back Office Outsourcing company, was launched in 1995. They offers Back Office Outsourcing and Business Consulting.
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86

Call Force Solutions
(1 Reviews) 5.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 10 - 49 employees
- Kalispell, MT
Call Force Solutions is a phone answering service headquartered in Kalispell, Montana. The small team specializes in call center services, back office outsourcing, sales outsourcing, transcription, and more and was launched in 2024.
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87

Rozlin Financial Group, Inc.
(2 Reviews) 4.0
- Timeliness
  0.3
- Service Excellence
  0.3
- Value
  0.3
- Would Recommend
  0.3
- $1,000+
- 10 - 49 employees
- Sycamore, IL
Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.

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Clients
- Petland
Industries
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88

Xync Inc.
(5 Reviews) 4.7
- Timeliness
  4.8
- Service Excellence
  4.7
- Value
  4.5
- Would Recommend
  4.7
- Undisclosed
- 50 - 249 employees
- Marina del Rey, CA
Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.

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89

Alert Communications
(2 Reviews) 2.8
- Timeliness
  2.8
- Service Excellence
  2.8
- Value
  2.8
- Would Recommend
  2.8
- $1,000+
- 250 - 999 employees
- Camarillo, CA
Alert Communications is an answering service. Their midsize team is located in Camarillo, California. Their services include voice services. The firm was established in 1965.

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90

ReceptionHQ
(9 Reviews) 4.2
- Timeliness
  1.1
- Service Excellence
  4.2
- Value
  0.7
- Would Recommend
  4.1
- Undisclosed
- 50 - 249 employees
- Phoenix, AZ
ReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.

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Clients
- FlatFeeLandlord
Industries
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