Top 100 Back Office BPO Services in the United States
The Best of November 2024
Looking for a top non-voice BPO service provider in the United States?
Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.
To assist you in your search for a partner, we’ve compiled this list of the top back office BPO companies in United States. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best United States Back Office BPO Firms
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31
- $1,000+
- 1,000 - 9,999 employees
- Bristol, CT
American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.
Industries
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32
- $1,000+
- 50 - 249 employees
- Salt Lake City, UT
myworkers is an outsourcing company located in Salt Lake City and founded in 2014. They have between 50 and 249 staff experienced with SMM, customer support, digital marketing, inbound and outbound sales, e-commerce, web design and development, and bookkeeping. They work primarily with small and midmarket companies in e-commerce, IT, and media.
Clients
- UT Cakes
Industries
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33
- $1,000+
- 250 - 999 employees
- Jefferson City, MO
GroupOne Health Source is a full service medical billing and consulting firm based in Jefferson City, Mo. Since 1991, their current team of 108 has been specializing in non-voice BPO services, voice services, and transcription for clients in the medical field.
Clients
- Sunshine Pediatrics
Industries
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34
- Undisclosed
- 2 - 9 employees
- Nashville, TN
Cellebelle is a web design agency and graphic design company. Launched in 2010, the agency is based in. The small team specializes in web design and graphic design.
Clients
- Town Square NW Austin
Industries
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35
- $1,000+
- 50 - 249 employees
- Great Neck Plaza, NY
The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.
Industries
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36
- $1,000+
- 50 - 249 employees
- Fort Lauderdale, FL
Headquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.Read MoreIndustries
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37
- $10,000+
- 50 - 249 employees
- Pittsburgh, PA
Diskriter is a business conglomerate headquartered in Pittsburgh, with offices in New Delhi, India and all over the United States. Founded in 1947, Diskriter's team of 69 employees provides web development, digital strategy, marketing strategy, HR consulting and outsourcing, and IT managed services.
Clients
- Accenture
Industries
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38
- Undisclosed
- 50 - 249 employees
- Dover, DE
Founded in 2007, Login Services is located in Coimbatore, India. Their team of about 50 people provides non-voice BPO/back office services for enterprise, midmarket, and small businesses. Their industries include health care, medical, business, and other services.
Industries
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39
- Undisclosed
- 50 - 249 employees
- Peoria, AZ
Gabtech Global LLC is a customer service outsourcing company. Founded in 2009, the midsize agency is in Peoria, Arizona. Their team focuses on customer service outsourcing, HR services, call center services, IT staff augmentation, and more.
Industries
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40
- $1,000+
- 10 - 49 employees
- San Antonio, TX
Hire With Near, a staffing and recruiting company, was launched in 2021. The small San Antonio, Texas-based team provides staffing and recruiting.Read MoreIndustries
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41
- Undisclosed
- 10 - 49 employees
- Birmingham, AL
Atelier Lumikha is a non-voice bpo/back office services company. Launched in 2005, the team focuses on non-voice bpo/back office services, voice services, content marketing, corporate training, and more. Their small company is Dumaguete, Philippines-based.
Industries
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42
- $5,000+
- 1,000 - 9,999 employees
- Franklin Township, NJ
CareCloud is a Back Office Outsourcing company. They focus on Back Office Outsourcing and were launched in 1999.Read MoreClients
- Indiana Neuroscience Associates
Industries
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43
- $1,000+
- 50 - 249 employees
- New York, NY
Worldwide 101 is a virtual assistant company headquartered in New York City with offices in Los Angeles, France, and Northants, UK. Founded in 2009, they have a team of about 100 that provides voice and non-voice BPO/back office services.
Clients
- Epicom Inc.
Industries
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44
- $1,000+
- 2 - 9 employees
- Dallas, TX
BorderlessMind is a staff augmentation and BPO firm based in Plano, Texas. Founded in 2001, their team of fewer than 10 serves clients of all sizes, with a focus on midmarket businesses.
Clients
- GE Capital
Industries
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45
- $1,000+
- 10 - 49 employees
- Richmond, VA
DCA Virtual Business Support is a small business solutions company based in Richmond, Va. The company, founded in 2011, has a team of more than ten that provides non-voice BPO/back office services, web design, content marketing, graphic design, and logo services. DCA Virtual Business Support serves small and mid-market companies in various industries.
Clients
- Cook Professional Resources, Inc.
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46
- Undisclosed
- 50 - 249 employees
- Parkland, FL
HazenTech is a Parkland, Florida, US, Florida-based IT strategy consulting company. They focus on IT strategy consulting, BI & big data consulting & SI, cloud consulting & SI, and wearable app development and were launched in 2017.Read MoreIndustries
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47
- $1,000+
- 10 - 49 employees
- New York, NY
Real Assistance, Inc. Is a non-voice bpo/back office services company based in New York, New York. The small team focuses on non-voice bpo/back office services and business consulting. The firm was launched in 2020.Read MoreIndustries
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48
- Undisclosed
- 50 - 249 employees
- New York, NY
Horatio is a customer support outsourcing firm based in New York City. Founded in 2018, their team of over 50 employees provides Non-Voice BPO/Back Office Services.
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49
- $1,000+
- 250 - 999 employees
- Bradenton, FL
Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.
Industries
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50
- $1,000+
- 250 - 999 employees
- Phoenix, AZ
Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.
Clients
- Whitehardt
Industries
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51
- Undisclosed
- 10 - 49 employees
- Portland, OR
Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.
Industries
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52
- Undisclosed
- 50 - 249 employees
- Spring, TX
Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.
Clients
- Aries Worldwide Logistics
Industries
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53
- Undisclosed
- 50 - 249 employees
- Gastonia, NC
AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses.
Clients
- Robert R. McGill Air Conditioning INC
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54
- $1,000+
- 50 - 249 employees
- Saint Paul, MN
Telecommunications agency FLS Connect is headquartered in St. Paul, Minn., with another office in Phoenix. Since 1999, their team of 165 has specialized in non-voice BPO services for non-profit and government clients.
Industries
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55
- $50,000+
- 250 - 999 employees
- Salisbury, NC
GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries.
Industries
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56
- $1,000+
- 10 - 49 employees
- Baltimore, MD
RemSource is a consulting and virtual support company located in Baltimore. RemSource was founded in 2009 and maintains a team of 7 that provides non-voice BPO/back office services, bookkeeping, voice services, and business consulting services for small businesses.
Industries
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57
- $1,000+
- 50 - 249 employees
- Diamond Bar, CA
BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.
Clients
- NextGen Healthcare
Industries
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58
- $1,000+
- 50 - 249 employees
- Sacramento, CA
Softfile is a BPO services corporation founded in 1988. Based in Sacramento, Calif., their team of about 20 employees specializes in Non-Voice BPO/Back Office Services and voice services. The industries they focus on are financial services, legal, healthcare, and medical.
Clients
- The County of Sonoma
Industries
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59
- $1,000+
- 1,000 - 9,999 employees
- Atlanta, GA
Global Payments is a payment technology solutions agency founded in 1967. With its headquarters in Atlanta, and offices in Ontario, Manilla, Philippines, and Leicester, United Kingdom, Global Payments has a team of over 3,000 employees. They offer non-voice BPO/back office services to business, consumer product, and healthcare and medical industries. Global Payments provided payment processing services to a therapy practice. The practice no longer needs to devote as much time to this function and can now focus more time growing their business. “GlobalPayments conducts service seamlessly; I've never had to worry. They're always ahead of time with superb communication and product.” – Customer Service Head, Therapy Practice
Industries
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60
- $1,000+
- 250 - 999 employees
- New York, NY
Morae Global is a legal consulting and solution providing firm that has offices in Hong Kong, Switzerland, Banglore, India, London, Washington, DC, and New York City. Founded in 2005, Morae Global's team of 133 employees offers non-voice BPO/ back office services, and voice/call center solutions to their clients.
Industries
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