Top 100 Back Office BPO Services in the United States
The Best of May 2024
Looking for a top non-voice BPO service provider in the United States?
Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.
To assist you in your search for a partner, we’ve compiled this list of the top back office BPO companies in United States. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best United States Back Office BPO Firms
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31
- $1,000+
- 10 - 49 employees
- West Hollywood, CA
Basis 365 Accounting is a cloud-based accounting and financial management firm based in Irvine, Calif. Founded in 2012, they have fewer than 10 employees and work with mainly small businesses in the business services, consumer products, and advertising and marketing industries. They specialize in financial accounting, bookkeeping, and tax preparation.
Clients
- B2B CFO
Industries
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32
- $1,000+
- 250 - 999 employees
- Jefferson City, MO
GroupOne Health Source is a full service medical billing and consulting firm based in Jefferson City, Mo. Since 1991, their current team of 108 has been specializing in non-voice BPO services, voice services, and transcription for clients in the medical field.
Clients
- Sunshine Pediatrics
Industries
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33
- Undisclosed
- 2 - 9 employees
- Nashville, TN
Cellebelle is a web design agency and graphic design company. Launched in 2010, the agency is based in. The small team specializes in web design and graphic design.
Clients
- Town Square NW Austin
Industries
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34
- $10,000+
- 50 - 249 employees
- Pittsburgh, PA
Diskriter is a business conglomerate headquartered in Pittsburgh, with offices in New Delhi, India and all over the United States. Founded in 1947, Diskriter's team of 69 employees provides web development, digital strategy, marketing strategy, HR consulting and outsourcing, and IT managed services.
Clients
- Accenture
Industries
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35
- Undisclosed
- 50 - 249 employees
- Peoria, AZ
Gabtech Global LLC is a customer service outsourcing company. Founded in 2009, the midsize agency is in Peoria, Arizona. Their team focuses on customer service outsourcing, HR services, call center services, IT staff augmentation, and more.
Industries
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36
- Undisclosed
- 10 - 49 employees
- Birmingham, AL
Atelier Lumikha is a non-voice bpo/back office services company. Launched in 2005, the team focuses on non-voice bpo/back office services, voice services, content marketing, corporate training, and more. Their small company is Dumaguete, Philippines-based.
Industries
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37
- $5,000+
- 1,000 - 9,999 employees
- Franklin Township, NJ
CareCloud is a large back office outsourcing company located in Franklin Township, New Jersey; Rawalpindi, Pakistan; Bagh, Pakistan and Miami, Florida. Established in 1999, the team offers back office outsourcing.
Clients
- Indiana Neuroscience Associates
Industries
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38
- $1,000+
- 50 - 249 employees
- New York, NY
Worldwide 101 is a virtual assistant company headquartered in New York City with offices in Los Angeles, France, and Northants, UK. Founded in 2009, they have a team of about 100 that provides voice and non-voice BPO/back office services.
Clients
- Epicom Inc.
Industries
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39
- $1,000+
- 2 - 9 employees
- Dallas, TX
BorderlessMind is a staff augmentation and BPO firm based in Plano, Texas. Founded in 2001, their team of fewer than 10 serves clients of all sizes, with a focus on midmarket businesses.
Clients
- GE Capital
Industries
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40
- $1,000+
- 10 - 49 employees
- Richmond, VA
DCA Virtual Business Support is a small business solutions company based in Richmond, Va. The company, founded in 2011, has a team of more than ten that provides non-voice BPO/back office services, web design, content marketing, graphic design, and logo services. DCA Virtual Business Support serves small and mid-market companies in various industries.
Clients
- Cook Professional Resources, Inc.
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41
- $1,000+
- 10 - 49 employees
- New York, NY
Real Assistance, Inc. Is a non-voice bpo/back office services company based in New York, New York. The small team focuses on non-voice bpo/back office services and business consulting. The firm was launched in 2020.Read MoreIndustries
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42
- Undisclosed
- 50 - 249 employees
- New York, NY
Horatio is a customer support outsourcing firm based in New York City. Founded in 2018, their team of over 50 employees provides Non-Voice BPO/Back Office Services.
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43
- $1,000+
- 250 - 999 employees
- Phoenix, AZ
Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.
Clients
- Whitehardt
Industries
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44
- $1,000+
- 250 - 999 employees
- Bradenton, FL
Perfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.
Industries
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45
- Undisclosed
- 10 - 49 employees
- Portland, OR
Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.
Industries
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46
- $1,000+
- 10 - 49 employees
- Wilmington, DE
Outstaff Your Team, a custom software development firm, was established in 2021. Their small team is headquartered in Kyiv, Ukraine. Their services include custom software development, IT staff augmentation, HR services, product design, and more.
Industries
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47
- Undisclosed
- 50 - 249 employees
- Binghamton, NY
Founded in 2017, Bandalier is an HR agency. Their team of around 60 employees is based in Binghamton, N.Y. The team focuses solely on HR.
Clients
- Harri
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48
- Undisclosed
- 50 - 249 employees
- Spring, TX
Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.
Clients
- Aries Worldwide Logistics
Industries
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49
- Undisclosed
- 50 - 249 employees
- Gastonia, NC
AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses.
Clients
- Robert R. McGill Air Conditioning INC
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50
- $1,000+
- 50 - 249 employees
- Saint Paul, MN
Telecommunications agency FLS Connect is headquartered in St. Paul, Minn., with another office in Phoenix. Since 1999, their team of 165 has specialized in non-voice BPO services for non-profit and government clients.
Industries
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51
- $50,000+
- 250 - 999 employees
- Salisbury, NC
GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries.
Industries
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52
- $25,000+
- 50 - 249 employees
- Bellevue, WA
Redtech is a custom software development firm. They are located in Bellevue, Washington and have a midsize team. Their services include custom software development, non-voice bpo/back office services, digital strategy, web development, and more. The agency was established in 1995.
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53
- $1,000+
- 10 - 49 employees
- Baltimore, MD
RemSource is a consulting and virtual support company located in Baltimore. RemSource was founded in 2009 and maintains a team of 7 that provides non-voice BPO/back office services, bookkeeping, voice services, and business consulting services for small businesses.
Industries
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54
- $1,000+
- 50 - 249 employees
- Diamond Bar, CA
BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.
Clients
- NextGen Healthcare
Industries
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55
- $1,000+
- 50 - 249 employees
- Sacramento, CA
Softfile is a BPO services corporation founded in 1988. Based in Sacramento, Calif., their team of about 20 employees specializes in Non-Voice BPO/Back Office Services and voice services. The industries they focus on are financial services, legal, healthcare, and medical.
Clients
- The County of Sonoma
Industries
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56
- $1,000+
- 1,000 - 9,999 employees
- Atlanta, GA
Global Payments is a payment technology solutions agency founded in 1967. With its headquarters in Atlanta, and offices in Ontario, Manilla, Philippines, and Leicester, United Kingdom, Global Payments has a team of over 3,000 employees. They offer non-voice BPO/back office services to business, consumer product, and healthcare and medical industries. Global Payments provided payment processing services to a therapy practice. The practice no longer needs to devote as much time to this function and can now focus more time growing their business. “GlobalPayments conducts service seamlessly; I've never had to worry. They're always ahead of time with superb communication and product.” – Customer Service Head, Therapy Practice
Industries
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57
- $1,000+
- 250 - 999 employees
- New York, NY
Morae Global is a legal consulting and solution providing firm that has offices in Hong Kong, Switzerland, Banglore, India, London, Washington, DC, and New York City. Founded in 2005, Morae Global's team of 133 employees offers non-voice BPO/ back office services, and voice/call center solutions to their clients.
Industries
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58
- $10,000+
- 1,000 - 9,999 employees
- Hebron, KY
Pomeroy is an IT infrastructure solutions company based in Hebron, KY, with offices in Bourne End, UK, Pittsburgh, PA, and New York. Since it was founded in 1982, the team has grown to over 3,00 employees. Pomeroy provides IT managed services, non-voice BPO/back office services, and cybersecurity capabilities.
Industries
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59
- $1,000+
- 250 - 999 employees
- Irvine, CA
Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.
Clients
- Capterra
Industries
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60
- Undisclosed
- 250 - 999 employees
- Roswell, GA
Founded in 2010, Belay is a non-voice bpo/back office services and phone answering service. Their midsize team is in Atlanta, Colorado. Their services include non-voice bpo/back office services and voice services.
Industries
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