Top 80 Telecommunication Companies Phone Answering Services in the United States

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Top 80 Telecommunication Companies Phone Answering Services in the United States

The Best of December 2024

Looking for a top telecommunication answering service in the United States?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best Telecommunications Answering Services in USA

  • 1
    (15 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Home, KS

    Blue Valley Marketing is a midsize direct marketing company. Launched in 1991, the company is headquartered in Home, Kansas. Their services include direct marketing, market research, content marketing, and other marketing.

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    Industries

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  • 2
    (25 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Chicago, IL

    Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.

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    Industries

  • 3
    (13 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Chicago, IL

    Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.

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    Clients

    • CleanWel Solutions

    Industries

  • 4
    (17 Reviews) 4.5
    • Timeliness

      4.4
    • Service Excellence

      4.6
    • Value

      4.4
    • Would Recommend

      4.5
    • $5,000+
    • 1,000 - 9,999 employees
    • Mahwah, NJ

    DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

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    Clients

    • TIME Magazine

    Industries

  • 5
    (11 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.0
    • Would Recommend

      4.8
    • $10,000+
    • 250 - 999 employees
    • Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    • Groupon

    Industries

  • 6
    (4 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.8
    • $5,000+
    • 250 - 999 employees
    • Beverly, MA

    OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

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    Clients

    • Southwest Indian Foundation

    Industries

  • 7
    (10 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.2
    • Would Recommend

      4.7
    • $1,000+
    • 1,000 - 9,999 employees
    • Bristol, CT

    American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.

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    Industries

  • 8
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Delray Beach, FL

    Answering service Global Call Forwarding was established in 1996. The agency specializes in voice services and has a small team.

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    Industries

  • 9
    (3 Reviews) 4.7
    • Timeliness

      4.3
    • Service Excellence

      4.3
    • Value

      4.5
    • Would Recommend

      4.7
    • $250,000+
    • 250 - 999 employees
    • Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

  • 10
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Miami, FL

    Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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    Industries

  • 11
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Phoenix, AZ
    Established in 2023, Remote Ops Solutions is a telephone answering service. The small team specializes in call center services, customer service outsourcing, and back office outsourcing. The firm is in Phoenix, Arizona.
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    Industries

  • 12
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Winchester, VA
    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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    Industries

  • 13
    (5 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.7
    • Undisclosed
    • 50 - 249 employees
    • Marina del Rey, CA

    Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.

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    Industries

  • 14
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • New Brighton, MN
    AspireSix is a small branding company. Launched in 2023, the team specializes in branding, marketing strategy, digital strategy, social media marketing, and more. The company is in New Brighton, Minnesota.
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    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Alpharetta, GA
    Established in 1995, Intradiem is a midsize phone answering service located in Alpharetta, Georgia and London, England. Their team offers Call Center Services and Artificial Intelligence.
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    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Nacogdoches, TX
    In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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    Industries

  • 17
    (1 Reviews) 2.0
    • Timeliness

      3.5
    • Service Excellence

      1.0
    • Value

      3.5
    • Would Recommend

      1.5
    • $1,000+
    • 10,000+ employees
    • Irvine, CA

    Founded in 1999, Alorica is a large non-voice bpo/back office services and call center. Their services include non-voice bpo/back office services and voice services. The firm is headquartered in Irvine, California.

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    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Seattle, WA
    Direct Interactions is a call center company in Seattle, Washington. Their services include Call Center Services and Customer Service Outsourcing.
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    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Farmers Branch, TX
    Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Cheyenne, WY
    AKA Management is a small answering service. Launched in 2011, the team specializes in Call Center Services.
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    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Dunwoody, GA
    Courtesy Connection is a call center established in 2018. The team offers Call Center Services.
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    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Itasca, IL
    Brown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
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    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Chicago, IL
    LiveAdmins is an AI development company. Established in 2002, the firm is in Chicago, Illinois and Dubai, United Arab Emirates. Their team focuses on Artificial Intelligence and Call Center Services.
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    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    • $250,000+
    • 50 - 249 employees
    • Brentwood, TN
    Svast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
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    Industries

  • 25
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Columbus, OH
    Headquartered in Mansfield, Ohio, PrimeSync Solutions is a back office outsourcing company. They specialize in back office outsourcing, customer service outsourcing, IT managed services, IT staff augmentation, and more and were launched in 2023.
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    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Fort Worth, TX
    Touchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
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    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Greenwood Village, CO
    PRG, a Back Office Outsourcing company, is headquartered in Greenwood Village, Colorado. Their services include Back Office Outsourcing and Call Center Services.
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    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Scottsdale, AZ
    Liveops, a call center company, was founded in 2000. The team offers Call Center Services and Sales Outsourcing.
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    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • New York, NY
    Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR Consulting.
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    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • St. Petersburg, FL
    Answering service Supirax Global Corporations Inc. Was founded in 2019. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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    Industries

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