Top 70 Telecommunication Companies Phone Answering Services in the United States

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Top 70 Telecommunication Companies Phone Answering Services in the United States

The Best of December 2025

Looking for a top telecommunication answering service in the United States?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best Telecommunications Answering Services in USA

  • 1
    (28 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Chicago, IL
    Established in 2017, Hugo Inc. Is a Customer Service Outsourcing company. The agency specializes in Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Content Moderation Services, and more and has a large team. The agency is in Chicago, Illinois and Lagos, Nigeria.
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    Industries

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  • 2
    (16 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Home, KS

    Blue Valley Marketing, a Customer Service Outsourcing company, is in Home, Kansas. The agency provides Customer Service Outsourcing, Call Center Services, and Sales Outsourcing and has a midsize team.The agency was established in 1991.

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    Industries

  • 3
    (16 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.8

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Chicago, IL
    Hit Rate Solutions, a call center service, is based in Chicago, Illinois and Bacolod, Philippines. The midsize team offers Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing. The firm was founded in 2011.
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    Clients

    CleanWel Solutions

    Industries

  • 4
    (17 Reviews) 4.5

    Timeliness

    4.4

    Service Excellence

    4.6

    Value

    4.4

    Would Recommend

    4.5
    $5,000+
    1,000 - 9,999 employees
    Mahwah, NJ

    DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

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    Clients

    TIME Magazine

    Industries

  • 5
    (15 Reviews) 4.8

    Timeliness

    4.9

    Service Excellence

    4.7

    Value

    4.2

    Would Recommend

    4.8
    $10,000+
    250 - 999 employees
    Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    Groupon

    Industries

  • 6
    (4 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.6

    Value

    4.6

    Would Recommend

    4.8
    $5,000+
    250 - 999 employees
    Beverly, MA

    OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

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    Clients

    Southwest Indian Foundation

    Industries

  • 7
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Chicago, IL
    Headquartered in Chicago, Illinois and Dubai, United Arab Emirates, LiveAdmins is an artificial intelligence development company. The midsize team offers Artificial Intelligence, Call Center Services, Customer Service Outsourcing, AI Consulting, and more and was established in 2002.
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    Industries

  • 8
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    Delray Beach, FL

    Answering service Global Call Forwarding was established in 1996. The agency specializes in voice services and has a small team.

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    Industries

  • 9
    (10 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.2

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    Bristol, CT

    American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.

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    Industries

  • 10
    (3 Reviews) 4.7

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.5

    Would Recommend

    4.7
    $250,000+
    250 - 999 employees
    Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

  • 11
    (2 Reviews) 4.3

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.0

    Would Recommend

    4.3
    $10,000+
    250 - 999 employees
    North Charleston, SC
    Launched in 1998, Sales Focus Inc. Is a Sales Outsourcing company. Their midsize team is in North Charleston, South Carolina. Their services include Sales Outsourcing, Call Center Services, Account-Based Marketing, and Recruiting.
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    Industries

  • 12
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    1,000 - 9,999 employees
    Winchester, VA
    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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    Industries

  • 13
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Miami, FL

    Located in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.

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    Industries

  • 14
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Phoenix, AZ
    Established in 2023, Remote Ops Solutions is a telephone answering service. The small team specializes in call center services, customer service outsourcing, and back office outsourcing. The firm is in Phoenix, Arizona.
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    Industries

  • 15
    (5 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.6

    Value

    4.5

    Would Recommend

    4.7
    Undisclosed
    50 - 249 employees
    Marina del Rey, CA

    Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.

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    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    1,000 - 9,999 employees
    Farmers Branch, TX
    Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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    Industries

  • 17
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Arden Hills, MN
    AspireSix is a Business Consulting company. They are based in Arden Hills, Minnesota; Elgin, Illinois; Lewisville, Texas and Peoria, Arizona and have a small team. Their services include Business Consulting, Fractional CMO Services, Branding, Market Research, and more. The agency was launched in 2023.
    Read More

    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    1,000 - 9,999 employees
    Nacogdoches, TX
    In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    1,000 - 9,999 employees
    Seattle, WA
    Direct Interactions is a call center company in Seattle, Washington. Their services include Call Center Services and Customer Service Outsourcing.
    Read More

    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Dunwoody, GA
    Courtesy Connection is a call center established in 2018. The team offers Call Center Services.
    Read More

    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Itasca, IL
    Brown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
    Read More

    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    250 - 999 employees
    Fort Worth, TX
    Touchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
    Read More

    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    $250,000+
    50 - 249 employees
    Brentwood, TN
    Svast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
    Read More

    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    250 - 999 employees
    Greenwood Village, CO
    PRG, a Back Office Outsourcing company, is headquartered in Greenwood Village, Colorado. Their services include Back Office Outsourcing and Call Center Services.
    Read More

    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    1,000 - 9,999 employees
    Opa-locka, FL
    TopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
    Read More

    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    Miami, FL
    Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
    Read More

    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    10 - 49 employees
    Fife, WA
    Pro Call Center Inc is a Fife, Washington-based answering service. They specialize in Call Center Services and Customer Service Outsourcing.
    Read More

    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    50 - 249 employees
    Pompano Beach, FL
    Sage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
    Read More

    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    $10,000+
    250 - 999 employees
    Melville, NY
    Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
    Read More

    Industries

  • 30
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Miami, FL
    Launched in 2021, FTalent is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Sales Outsourcing. The company is based in Miami, Florida; Montréal, Canada and Ciudad de México, Mexico.
    Read More

    Industries

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