Pomeroy

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Pomeroy is an IT infrastructure solutions company based in Hebron, KY, with offices in Bourne End, UK, Pittsburgh, PA, and New York. Since it was founded in 1982, the team has grown to over 3,00 employees. Pomeroy provides IT managed services, non-voice BPO/back office services, and cybersecurity capabilities.

Client Insights

Industry Expertise

Manufacturing

20%

Medical

20%

Retail

20%

Arts, entertainment & music

10%

Hospitality & leisure

10%

Other industries

10%

Utilities

10%

Client Size Distribution

Small Business (<$10M) 50%

Enterprise (>$1B) 50%

Common Project Size

$1,000,000-$9,999,999 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.0
1 Review

Pomeroy, a leading technology solutions company, was engaged by a medical devices manufacturer, a division of a major pharmaceutical company, to improve their PC setup and help desk services. The project aimed to enhance the service level for the purchase, installation, configuration, support, maintenance, and disposal of PCs. Pomeroy's involvement included negotiating prices with preferred computer equipment suppliers, reducing the time needed for getting the PCs onto end-users' desks, keeping the users current with software, and minimizing helpdesk costs. They also ensured that when the units were disposed of, the information on them was wiped according to DoD specifications. The medical devices company invested several million dollars per year over a three-year period in this project. The collaboration between the company and Pomeroy has been successful, leading to a one-year extension of the original contract.

Timeliness

3.5

Service Excellence

4.0

Value

3.5

Would Recommend

3.5