Pomeroy

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Pomeroy is an IT infrastructure solutions company based in Hebron, KY, with offices in Bourne End, UK, Pittsburgh, PA, and New York. Since it was founded in 1982, the team has grown to over 3,00 employees. Pomeroy provides IT managed services, non-voice BPO/back office services, and cybersecurity capabilities.

Client Insights

Industry Expertise

Manufacturing

20%

Medical

20%

Retail

20%

Arts, entertainment & music

10%

Hospitality & leisure

10%

Other industries

10%

Utilities

10%

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$1,000,000-$9,999,999 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.0
1 Review

Pomeroy was engaged by a division of a major pharmaceutical company that manufactures medical devices and related disposables. The company was seeking to improve the service level for the purchase, installation, configuration, support, maintenance, and disposal of their PCs. Pomeroy was tasked with finding a way to reduce the time needed to get the computer-related equipment onto end-users' desks, keeping the users up-to-date with software, minimizing helpdesk costs, and ensuring the secure disposal of the units. The project, which spanned over three years, cost several million dollars per year. The company was satisfied with Pomeroy's services, leading to a one-year extension of the original contract.

Timeliness

3.5

Service Excellence

5.0

Value

3.5

Would Recommend

3.5