Process-Smart

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Process-Smart is a Valley View, Ohio-based Back Office Outsourcing company. The midsize agency was established in 2018. Their services include Back Office Outsourcing, Call Center Services, Accounting, Customer Service Outsourcing, and more.

Client Insights

Industry Expertise

Business services

30%

Financial services

30%

Advertising & marketing

10%

Construction

10%

Information technology

10%

HVAC

5%

Insurance

5%

Client Size Distribution

Small Business (<$10M) 55%

Midmarket ($10M - $1B) 45%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Process-Smart was hired by Outerland, a company that offers planning and maintenance for residential and commercial landscaping, to provide back office support for Aspire Support. The company's Director of Technology and Operations found Process-Smart at a trade show and chose them for their cultural fit, cost-effectiveness, and experience with ERP. The team from Process-Smart, consisting of 2-5 employees, performed extensive data entry and provided support for Aspire Software. They also delivered custom reports from the ERP. The project was a success, meeting the objectives set by Outerland and reinforcing Process-Smart's reputation for delivering high-quality ERP consulting and data entry support.

Timeliness

5.0

Service Excellence

4.5

Value

5.0

Would Recommend

4.5