Virtual Assist USA

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Virtual Assist USA is a business process outsourcing firm based in Pittsburgh. Founded in 2008, they have about 20 employees and work with clients primarily in the business and consumer services industries. Their solutions consist of non-voice back office solutions, like data entry, and voice support.

Client Insights

Industry Expertise

Business services

25%

Consumer products & services

20%

Financial services

10%

Information technology

10%

Medical

10%

Non-profit

10%

Real estate

10%

Retail

5%

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$10K-$49K 2 projects

<$10K 1 project

$10,000,000m+ 1 project

Clients

  • HirePool

Highlights from Recent Projects

Overall Rating

4.6
5 Reviews

Virtual Assist USA was contracted by a Tutoring Services Company to provide back office outsourcing. The founder of the company, who was in search of administrative and web design support, found Virtual Assist USA through an online search. The decision to hire them was influenced by their high ratings, proximity to the company's location, cultural fit and cost-effectiveness. A team of 2-5 employees from Virtual Assist USA was assigned to offer email management, web design, branding and social media marketing services. The team's proactive approach and quick response time were notable, providing the client with a reliable support system beyond a single hire.

Timeliness

4.5

Service Excellence

4.6

Value

4.6

Would Recommend

4.6