Top 100 Phone Answering Services in the United States
The Best of December 2025Looking for a top answering service in the United States?
Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.
To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in United States. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best United States Answering Services
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31Undisclosed50 - 249 employeesNesconset, NYRead More
Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.
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32Undisclosed250 - 999 employeesTallahassee, FLRead More
PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.
Clients
Brovil Associates LLCIndustries
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33Undisclosed10 - 49 employeesColumbus, GARead More
Voice Link of Columbus, Inc. Is a phone answering service. The small Columbus, Georgia-based firm was established in 1989. Their services include voice services.
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34Undisclosed10 - 49 employeesLake Hallie, WIRead More
Gold Cross Answering Service is a live answering service company located in Chippewa Falls, Wis. They were founded in 1980. With about 9 employees, they provide voice services and non-voice back-office services to clients primarily in the real estate, healthcare, and medial industries.
Clients
GW Pumps & PurificationIndustries
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35Undisclosed50 - 249 employeesLas Vegas, NVRead More
Abby Connect is a virtual receptionist firm in Las Vegas. Established in 2005, the team now has 40+ employees. They provide virtual receptionist and answering services for small businesses and mid-market companies in the financial, legal, and business services industries.
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36Undisclosed10 - 49 employeesSpokane, WARead More
Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.
Clients
BoeingIndustries
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37Undisclosed50 - 249 employeesGastonia, NCRead More
AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses.
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Robert R. McGill Air Conditioning INC -
38Undisclosed50 - 249 employeesPeoria, AZRead More
Gabtech Global LLC is a customer service outsourcing company. Founded in 2009, the midsize agency is in Peoria, Arizona. Their team focuses on customer service outsourcing, HR services, call center services, IT staff augmentation, and more.
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39$1,000+50 - 249 employeesOakland, CARead More
Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.
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40Undisclosed1,000 - 9,999 employeesPortland, ORRead More
AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.
Clients
UCLAIndustries
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41Undisclosed250 - 999 employeesChicago, ILHeadquartered in Chicago, Illinois and Dubai, United Arab Emirates, LiveAdmins is an artificial intelligence development company. The midsize team offers Artificial Intelligence, Call Center Services, Customer Service Outsourcing, AI Consulting, and more and was established in 2002.Read More
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42Undisclosed50 - 249 employeesSpring, TXRead More
Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.
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Aries Worldwide LogisticsIndustries
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43Undisclosed10 - 49 employeesDelray Beach, FLRead More
Answering service Global Call Forwarding was established in 1996. The agency specializes in voice services and has a small team.
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44Undisclosed10 - 49 employeesChesapeake, VARead More
MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.
Clients
Coca-ColaIndustries
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45$1,000+250 - 999 employeesOcala, FLRead More
Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.
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46Undisclosed250 - 999 employeesHouston, TXOnQ Global is a Houston, Texas-based call center. The midsize company was launched in 2013. Their services include Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.Read More
Industries
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47$1,000+10 - 49 employeesTucson, AZRead More
Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.
Clients
Tuscon Orthopaedic InstituteIndustries
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48$1,000+50 - 249 employeesFort Lauderdale, FLHeadquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.Read More
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49Undisclosed10 - 49 employeesPortland, ORRead More
Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.
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50$1,000+250 - 999 employeesWalnut, CARead More
Headquartered in Walnut, California, Helplama is a customer service outsourcing company. The company provides customer service outsourcing, direct marketing, call center services, and back office outsourcing and is midsize.The company was founded in 2016.
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51$1,000+1,000 - 9,999 employeesBristol, CTRead More
American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.
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52Undisclosed1,000 - 9,999 employeesCincinnati, OHRead More
RDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.
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53Undisclosed250 - 999 employeesDenver, CORead More
Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.
Clients
Oddyssey Health Services -
54$5,000+2 - 9 employeesFayetteville, ARRead More
Slingfly is a small SEO agency. The Fayetteville, Arkansas-based agency was founded in 2009. Their team focuses on search engine optimization, call center services, content writing services, pay per click, and more.
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55$1,000+50 - 249 employeesOmaha, NERead More
Complete Call Solutions is a voice services outsourcing firm in Omaha, Nebraska. Founded in 2008, they have about 74 employees that serve clients in the retail, hospitality, and financial services sectors.
Industries
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56Undisclosed250 - 999 employeesRoswell, GARead More
Founded in 2010, Belay is a non-voice bpo/back office services and phone answering service. Their midsize team is in Atlanta, Colorado. Their services include non-voice bpo/back office services and voice services.
Industries
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57Undisclosed10 - 49 employeesScottsdale, AZRead More
Back Office Betties is a virtual receptionist agency based n Scottsdale, Ariz. Founded in 2014, this company has 13 employees. Services provided by Back Office Betties are focused on voice services and receptionist work for legal firms and small businesses.
Clients
Various Law FirmsIndustries
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58$25,000+50 - 249 employeesLehi, UTIn Lehi, Utah, Boomsourcing is an answering service. The agency provides Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Demand Generation Marketing, and more and is midsize.The agency was established in 2002.Read More
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59$1,000+10 - 49 employeesCapon Bridge, WVRead More
Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.
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60$250,000+250 - 999 employeesMiramar, FLRead More
Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.
Industries
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