Top 100 Phone Answering Services in the United States

MyOutDesk is a virtual assistant staffing company founded in 2008 in Sacramento, Calif. With over 1000 employees, they offer voice, HR, and back-office services for small and mid-market businesses in the fields of real estate, business services, and healthcare.

Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.

Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.

MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.

Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.

Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

Abby Connect is a virtual receptionist firm in Las Vegas. Established in 2005, the team now has 40+ employees. They provide virtual receptionist and answering services for small businesses and mid-market companies in the financial, legal, and business services industries. 

OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

Slingfly is a small SEO agency. The Fayetteville, Arkansas-based agency was founded in 2009. Their team focuses on search engine optimization, call center services, content writing services, pay per click, and more.

PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.

American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.

Complete Call Solutions is a voice services outsourcing firm in Omaha, Nebraska. Founded in 2008, they have about 74 employees that serve clients in the retail, hospitality, and financial services sectors. 

Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.

Gabtech Global LLC is a customer service outsourcing company. Founded in 2009, the midsize agency is in Peoria, Arizona. Their team focuses on customer service outsourcing, HR services, call center services, IT staff augmentation, and more.

Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.

Headquartered in Walnut, California, Helplama is a customer service outsourcing company. The company provides customer service outsourcing, direct marketing, call center services, and back office outsourcing and is midsize.The company was founded in 2016.

RDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.

Back Office Betties is a virtual receptionist agency based n Scottsdale, Ariz. Founded in 2014, this company has 13 employees. Services provided by Back Office Betties are focused on voice services and receptionist work for legal firms and small businesses.

Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.

FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

HelloSells is a lead qualification service based in Portland, Oregon with over 250 members. Founded in 2015, they offer lead capture and qualification services to clients ranging from startups to enterprises. They have worked in the fields of advertising and marketing, real estate, insurance, and health care, among other industries.

Answering service Global Call Forwarding was established in 1996. The agency specializes in voice services and has a small team.

Calibrus is a customer management contact center headquartered in Tempe, Ariz. Founded in 2013, they have about 40 employees that have clients in the business services, consumers products, financial service, healthcare, and retail industries. Their solutions include third-party verification, outbound lead generation, and hosted call recording.

Alert Communications is an answering service. Their midsize team is located in Camarillo, California. Their services include voice services. The firm was established in 1965.

Midsize answering service company TAS United, LLC, is headquartered in San Antonio, Texas. The team specializes in voice services and non-voice bpo/back office services.

The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

Servixer, LLC is a transcription company established in 2018. The midsize Sheridan, Wyoming-based team provides transcription, social media marketing, voice services, digital strategy, and more.

VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.