Top 100 Phone Answering Services in the United States
The Best of May 2024
Looking for a top answering service in the United States?
Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.
To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in United States. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best United States Answering Services
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61
- $1,000+
- 10 - 49 employees
- Spokane, WA
Read MoreLeads at Scale is an answering service launched in 2013. They are located in Spokane, Washington and have a small team. The agency offers voice services and non-voice bpo/back office services.
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62
- $1,000+
- 50 - 249 employees
- Great Neck Plaza, NY
Read MoreThe Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.
Industries
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63
- Undisclosed
- 10 - 49 employees
- Lake Forest, IL
Chicago Business VoIP is an answering service. Founded in 2009, the team offers call center services. Their small agency is based in Lake Forest, Illinois.Read More -
64
- $1,000+
- 1,000 - 9,999 employees
- Sandy, UT
Read MoreNICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.
Industries
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65
- $250,000+
- 250 - 999 employees
- Miramar, FL
Read MoreArise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.
Industries
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66
- $1,000+
- 10 - 49 employees
- El Cajon, CA
Read MoreAnswer California is a voice support outsourcing firm based in El Cajon, Calif., just outside of San Diego. Founded in 1998, Answer California has just under 13 employees. They exclusively provide voice service outsourcing. Their specific call center services include automatic answering, order processing, and customer service.
Industries
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67
- $1,000+
- 250 - 999 employees
- Bradenton, FL
Read MorePerfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.
Industries
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68
- $1,000+
- 2 - 9 employees
- Scottsdale, AZ
Veza Reception is a phone answering service established in 2023. Their small team is in Scottsdale, Arizona and offers call center services and customer service outsourcing.Read MoreIndustries
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69
- Undisclosed
- 50 - 249 employees
- Phoenix, AZ
Read MoreReceptionHQ is a voice services and outsourcing firm headquartered in Phoenix, Arizona. Established in 2003, the firm now has just over 50 employees. Most of their services focus on voice call support and operations, including order processing and scheduling appointments.
Clients
- FlatFeeLandlord
Industries
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70
- Undisclosed
- 50 - 249 employees
- Eau Claire, WI
Read MoreMy Receptionist is a voice outsourcing firm headquartered in Eau Claire, Wis. with additional call centers in Florida and India. Established in 1996, My Receptionist has about 250 employees that work with primarily small businesses. Their services consist of a range of voice-oriented tasks, including conventional answering, virtual receptionist solutions, and inbound appointment management.
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71
- Undisclosed
- 250 - 999 employees
- Roswell, GA
Read MoreFounded in 2010, Belay is a non-voice bpo/back office services and phone answering service. Their midsize team is in Atlanta, Colorado. Their services include non-voice bpo/back office services and voice services.
Industries
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72
- $1,000+
- 50 - 249 employees
- Diamond Bar, CA
Read MoreBillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.
Clients
- NextGen Healthcare
Industries
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73
- Undisclosed
- 50 - 249 employees
- Charleston, SC
Read MoreCall Experts is a contact center outsourcing firm headquartered in Charleston, South Carolina. Founded in 1982, they now have over 200 employees distributed between three call centers on the US east coast. Call Experts provides expert services for voice support, including virtual receptionist services, inbound appointments, and customer support.
Clients
- Charleston Water System
Industries
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74
- Undisclosed
- 10 - 49 employees
- Oakland, CA
Read MoreNuma is an answering service based in Oakland, Calif., and founded in 2016. Their team of fewer than 50 specializes in voice services for clients ranging from small firms to large corporations in the fields of real estate, hospitality, and retail.
Clients
- Emblush Beaute
Industries
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75
- $5,000+
- 10 - 49 employees
- Miami, FL
Read MoreLocated in Miami, Florida and Managua, Nicaragua, ALPHA BPO LLC is a customer service outsourcing company. The small team specializes in customer service outsourcing, call center services, IT managed services, web development, and more. The firm was founded in 2019.
Industries
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76
- $1,000+
- 250 - 999 employees
- Irvine, CA
Read MoreKareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.
Clients
- Capterra
Industries
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77
- $5,000+
- 1,000 - 9,999 employees
- Lexington, KY
Read MoreHelpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.
Clients
- DoorDash
Industries
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78
- Undisclosed
- 10 - 49 employees
- Houston, TX
Read MoreHigh Standards Technology, Inc. Is a small Houston, Texas-based [company:type]. Founded in 2002, the team provides [company:service_lines].
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79
- $1,000+
- 50 - 249 employees
- Fort Lauderdale, FL
Headquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.Read More -
80
- Undisclosed
- 50 - 249 employees
- Santa Clarita, CA
Read MoreNETbilling is a non-voice bpo/back office services company. Their small team is located in Santa Clarita, California. Their services include non-voice bpo/back office services. The firm was launched in 1998.
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81
- Undisclosed
- 50 - 249 employees
- Marina del Rey, CA
Read MoreXync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.
Industries
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82
- Undisclosed
- 2 - 9 employees
- Coral Gables, FL
Read MoreFounded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services.
Clients
- Mayo Clinic
Industries
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83
- Undisclosed
- 1,000 - 9,999 employees
- Winchester, VA
Read MoreCentro Global Solutions is a large non-voice bpo/back office services and call center service. The Winchester, Virginia-based company was established in 2009. Their team provides non-voice bpo/back office services and voice services.
Industries
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84
- $50,000+
- 10,000+ employees
- Santa Monica, CA
TaskUs is a Santa Monica, California-based call center. The large team focuses on voice services and non-voice bpo/back office services and was launched in 2008.Read MoreIndustries
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85
- $1,000+
- 2 - 9 employees
- Manhattan Beach, CA
Read More89Bots.com is a Messenger marketing automation studio founded in Los Angeles with no more than 10 professionals. They offer conversion optimization, web development, and AI solutions to small and medium-sized companies alike.
Clients
- edTechBase
Industries
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86
- Undisclosed
- 10 - 49 employees
- Erie, PA
Read MorePCMSI is a professional telecommunications agency based in Erie, Pa. The company was founded in 1962 and employs a team of just under 30. They provide a range of voice services for clients in a variety of industries.
Industries
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87
- Undisclosed
- 50 - 249 employees
- Alpharetta, GA
Intradiem is a telephone answering service established in 1995. Headquartered in Alpharetta, Georgia and London, United Kingdom, their midsize team focuses on voice services, Artificial Intelligence, and business consulting.Read MoreIndustries
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88
- $1,000+
- 10 - 49 employees
- Reno, NV
Front Office Staff-Reno is a Reno, Nevada-based answering service. The small firm was founded in 2008. Their services include voice services, market research, marketing strategy, business consulting, and more.Read MoreIndustries
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89
- $1,000+
- 50 - 249 employees
- Los Angeles, CA
Read MoreZventus, a non-voice bpo/back office services and call center, was established in 2016. They are based in Los Angeles, California and have a midsize team. Zventus focuses on non-voice bpo/back office services and voice services.
Industries
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90
- $1,000+
- 50 - 249 employees
- Round Rock, TX
Read MoreLaunched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.
Industries
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