Top 100 Inbound Call Centers

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Top 100 Inbound Call Centers

The Best of November 2024

Looking for a top inbound call center service?

Inbound marketing is necessary to replenish your sales pipeline with new leads. It can help your company attract customers by creating valuable content that's tailored to them. 

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List of the Best Inbound Call Center Companies

  • 61
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Oakland, CA

    Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.

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    Industries

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  • 62
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees

    Founded in 2017, LTVplus is BPO firm that is headquartered in West Palm Beach, Fla. Their team of 19 is sold dedicated to providing non-voice BPO and back office services. 

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    Clients

    • Bully Max

    Industries

  • 63
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.6
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Beograd, Serbia

    Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.

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    Clients

    • Birdy Grey
    • Curateur
    • Ink Innovation
    • Kido Cloud

    Industries

  • 64
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • București, Romania
    Valoris Center, a call center, is headquartered in București, Romania and Beograd, Serbia. The midsize company was founded in 2006. Their team focuses on Call Center Services, CRM consulting and SI, Back Office Outsourcing, and Customer Service Outsourcing.
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    Industries

  • 65
    (44 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Rochester, MN

    SocialBloom is an email marketing company headquartered in Rochester, Minnesota. The small team focuses on email marketing, social media marketing, and direct marketing. The firm was established in 2020.

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    Industries

  • 66
    (32 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Ottawa, Canada

    Sales Nash is a content marketing company. Their small team is headquartered in Ottawa, Canada. The company focuses on content marketing, email marketing, voice services, and non-voice bpo/back office services.

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    Clients

    • CDS Global Cloud
    • Yodeck
    • Productive.io
    • Concordia Universcity

    Industries

  • 67
    (22 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.7
    • $10,000+
    • 50 - 249 employees
    • Toronto, Canada

    Direct marketing company The Sales Factory was established in 2019. They are located in Toronto, Canada and Kelowna, Canada and have a midsize team. Their services include direct marketing, sales outsourcing, and call center services.

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    Clients

    • Advanced Solutions International (ASI)
    • Coldwell Banker Richard Ellis (CBRE)
    • Claris Healthcare
    • Focus FS

    Industries

  • 68
    (23 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.6
    • Would Recommend

      4.7
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

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    Clients

    • MSN

    Industries

  • 69
    (28 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Norristown, PA

    Pereus Marketing is a marketing agency located in King of Prussia, Pennsylvania. Founded in 2014, Pereus Marketing has about 10 employees. They specialize in voice services, direct marketing, marketing strategy, market research and business consulting. 

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    Industries

  • 70
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Thatcham , England

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

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    Clients

    • Knight Frank

    Industries

  • 71
    (6 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • $10,000+
    • 1,000 - 9,999 employees
    • Cambridge, MA

    Founded in 2015, Peak Support is a Boston-based business process outsourcing (BPO) provider. Their approximately 250 employees provide both voice services like inbound appointment scheduling and B2C telemarketing. They also provide email- and chat-focused customer support.

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    Clients

    • Ministry of Supply

    Industries

  • 72
    (31 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Toronto, Canada

    LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry. 

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    Clients

    • The Law Office of Robert David Malove

    Industries

  • 73
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Philadelphia, PA

    Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.

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    Industries

  • 74
    (24 Reviews) 4.2
    • Timeliness

      0.6
    • Service Excellence

      4.2
    • Value

      0.6
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Tampa, FL

    AnswerFirst is a telecommunications agency in Tampa, Fla. Founded in 1998, they have about 58 employees that serve a variety of clients in the IT, healthcare, and real estate sectors. AnswerFirst provides voice services and non-voice BPO and back office services.

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    Industries

  • 75
    (27 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Afton, WY

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

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    Clients

    • The App Solutions

    Industries

  • 76
    (73 Reviews) 4.4
    • Timeliness

      4.7
    • Service Excellence

      4.4
    • Value

      4.2
    • Would Recommend

      4.4
    • $1,000+
    • 10 - 49 employees
    • Los Angeles, CA

    Founded in 2016, Cleverly is a marketing agency that offers lead generation and LinkedIn Ads to their clients. Their 50 employees are based out of Los Angeles.

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    Clients

    • LeaseLock

    Industries

  • 77
    (23 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Ed, Sweden
    A-SALES AB is a sales outsourcing company founded in 2023. Their small team is headquartered in Ed, Sweden. The agency provides sales outsourcing, email marketing, content marketing, CRM consulting and SI, and more.
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    Clients

    • Svea Solar

    Industries

  • 78
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • Oulad Bouʼabid, Morocco
    Customer service outsourcing company CALLINNOV is in Oulad Bouʼabid, Morocco. The midsize agency was launched in 2010. Their services include customer service outsourcing, call center services, and back office outsourcing.
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    Clients

    • TekTV Shop

    Industries

  • 79
    (31 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees
    • Newport Beach, CA

    VA Support Now is an answering service company. The midsize Los Angeles, California-based agency was established in 2022. Their services include call center services and back office outsourcing.

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    Clients

    • Unite A Nation, BRC LLC (Boston Residential Concierge), Home Improvement NTX, James Capital, LLC, Dental CPA, TCG Prop Inc., Estate Entertainment, Young Sharks, Destiny Property Management, Scine Associates

    Industries

  • 80
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees
    • Plovdiv, Bulgaria

    Oworkers is a data entry outsourcing company based in London, with offices in Bulgaria, Madagascar, Cairo, and Hong Kong. The company, founded in 2012, has a staff of more than 200 that enables them to provide multi-lingual data entry and categorization, data annotation, and content moderation services to various companies. 

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    Clients

    • BACK MARKET, Inc.

    Industries

  • 81
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.9
    • Undisclosed
    • 10 - 49 employees
    • Sharjah, United Arab Emirates

    Launched in 2004, Contactopia is a midsize phone answering service. Their services include voice services and non-voice bpo/back office services. The company is headquartered in Sharjah, United Arab Emirates.

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    Industries

  • 82
    (17 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.9
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.

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    Industries

  • 83
    (4 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 2 - 9 employees
    • Dubai, United Arab Emirates

    Division50, a sales outsourcing company, is located in Dubai, United Arab Emirates. The firm specializes in sales outsourcing, email marketing, search engine optimization, social media marketing, and more and has a small team.The firm was founded in 2021.

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    Clients

    • Oracle

    Industries

  • 84
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $25,000+
    • 250 - 999 employees
    • Kuala Lumpur, Malaysia

    Canaan Communication & Technologies Sdn Bhd is a BPO firm in Kula Lumpur, Malaysia. They have a team of around 15 employees and were founded in 2016. They provide non-voice BPO & back-office services, voice services, and corporate training for small businesses. 

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    Clients

    • Socar

    Industries

  • 85
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees

    Northern Lights Technology Development (TIANJIN) CO., LTD. Is a midsize software development firm launched in 2007. Their services include custom software development, web development, Artificial Intelligence, graphic design, and more. The agency is located in Tianjin, China.

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    Clients

    • Taylor Corporation

    Industries

  • 86
    (23 Reviews) 4.2
    • Timeliness

      4.2
    • Service Excellence

      4.2
    • Value

      4.2
    • Would Recommend

      4.2
    • $5,000+
    • 1,000 - 9,999 employees

    Triniter is a BPO service company based in Miami, with offices in Chatrapatti, India and Davao City, Philippines. The company, founded in 2015, has more than 500 employees and provides voice services and non-voice BPO/back office services to small and midmarket companies.

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    Clients

    • WoodBows

    Industries

  • 87
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Edinburgh , Scotland

    SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.

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    Clients

    • Krispy Kreme

    Industries

  • 88
    (18 Reviews) 4.4
    • Timeliness

      3.6
    • Service Excellence

      4.4
    • Value

      3.6
    • Would Recommend

      4.5
    • Undisclosed
    • 1,000 - 9,999 employees
    • Edinburgh, Scotland

    AnswerForce is an answering services provider from Tualatin, Ore. It was founded in 1998 and currently has a team of 11 employees. AnswerForce specializes in voice services, but also provides non-voice BPO/back office services to clients from a variety of industries. 

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    Clients

    • GPS Technologies

    Industries

  • 89
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Fort Lauderdale, FL
    Headquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.
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    Industries

  • 90
    (73 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY
    FBSPL- Fusion Business Solutions (P) Limited is a large Finance & Accounting Outsourcing (FAO) company. Launched in 2006, the firm is headquartered in Rajasthan , India; New York, New York; Kingsbury Middlesex, England and Toronto, Canada. Their team provides Finance & Accounting Outsourcing (FAO), Back Office Outsourcing, Customer Service Outsourcing, Data Annotation Services, and more.
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    Industries

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