Top 100 Inbound Call Centers

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Top 100 Inbound Call Centers

The Best of November 2024

Looking for a top inbound call center service?

Inbound marketing is necessary to replenish your sales pipeline with new leads. It can help your company attract customers by creating valuable content that's tailored to them. 

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List of the Best Inbound Call Center Companies

  • 121
    (31 Reviews) 4.6
    • Timeliness

      1.6
    • Service Excellence

      4.6
    • Value

      1.6
    • Would Recommend

      4.6
    • Undisclosed
    • 1,000 - 9,999 employees
    • Portland, OR

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

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    Clients

    • UCLA

    Industries

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  • 122
    (20 Reviews) 4.5
    • Timeliness

      3.5
    • Service Excellence

      4.5
    • Value

      3.4
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Salt Lake City, UT

    Davinci Virtual Office Solutions is a call answering company of 82 employees, which was founded in 2005. Based in Salt Lake City, they offer voice services. They serve small and midmarket businesses in a variety of industries, including healthcare, real estate, business, and financial services.

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    Clients

    • Verneccia Lashay Fashion and House

    Industries

  • 123
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • Undisclosed
    • 10 - 49 employees
    • Lake Hallie, WI

    Gold Cross Answering Service is a live answering service company located in Chippewa Falls, Wis. They were founded in 1980. With about 9 employees, they provide voice services and non-voice back-office services to clients primarily in the real estate, healthcare, and medial industries.

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    Clients

    • GW Pumps & Purification

    Industries

  • 124
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Ho Chi Minh City, Vietnam

    In Ho Chi Minh City, Vietnam and Cebu City, Philippines, Innovature Consulting is an accounting company. Founded in 2015, the midsize team provides accounting, HR services, non-voice bpo/back office services, voice services, and more.

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    Industries

  • 125
    (10 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Davao City, Philippines

    Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.

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    Industries

  • 126
    (12 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Gurugram, India

    Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.

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    Industries

  • 127
    (4 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.6
    • $1,000+
    • 1,000 - 9,999 employees
    • Pasig, Philippines

    Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Founded in 2005, Acquire BPO's team of around 1,100 employees provides non-voice BPO/back office services and voices services.

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    Clients

    • Flexigroup

    Industries

  • 128
    (9 Reviews) 4.5
    • Timeliness

      4.4
    • Service Excellence

      4.5
    • Value

      4.4
    • Would Recommend

      4.6
    • Undisclosed
    • 1,000 - 9,999 employees
    • Margate, FL

    Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

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    Clients

    • Crate&Barrel

    Industries

  • 129
    (15 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Varna, Bulgaria

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

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    Industries

  • 130
    (5 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.8
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees
    • New Delhi, India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

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    Clients

    • BETA IT

    Industries

  • 131
    (4 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.4
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • London, England
    Abacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.
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    Clients

    • Hafilat Industry LLC

    Industries

  • 132
    (8 Reviews) 4.3
    • Timeliness

      4.3
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      4.4
    • $1,000+
    • 10 - 49 employees
    • Tucson, AZ

    Contact One is a full-service call center outsourcing firm in Tuscon, Ariz. They were founded in 1981 and currently maintain a staff of just over 40 employees. They provide voice services to a range of clients in a variety of sectors.

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    Clients

    • Tuscon Orthopaedic Institute

    Industries

  • 133
    (4 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $5,000+
    • 2 - 9 employees
    • Fayetteville, AR

    Slingfly is a small SEO agency. The Fayetteville, Arkansas-based agency was founded in 2009. Their team focuses on search engine optimization, call center services, content writing services, pay per click, and more.

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  • 134
    (12 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.1
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Butler, NJ

    Anserve Inc. is a phone answering services provider based in Butler, N.J. The company, founded in 1969, has more than 50 employees and provides voice services to mid-market and small companies and institutions in the medical, consumer products & services, dental, government, legal, and utilities industries.

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    Clients

    • Aspen Medical Associates

    Industries

  • 135
    (18 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Nesconset, NY

    Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

    Read More

    Industries

  • 136
    (3 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.7
    • Undisclosed
    • 1,000 - 9,999 employees
    • Mandaluyong, Philippines

    EMAPTA is an IT staff augmentation company. Launched in 2010, the company is headquartered in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team specializes in IT staff augmentation, finance & accounting outsourcing (FAO), voice services, other digital marketing, and more.

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    Industries

  • 137
    (3 Reviews) 4.7
    • Timeliness

      5.0
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.3
    • $5,000+
    • 50 - 249 employees
    • Islamabad, Pakistan

    Business consulting company Phi Consulting LLC was established in 2019. Their midsize team is based in Aurora, Colorado and Islamabad, Pakistan. Their services include business consulting.

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    Clients

    • AtoB
    • DigitalOcean
    • TruckX
    • Mudflap

    Industries

  • 138
    (27 Reviews) 4.5
    • Timeliness

      0.8
    • Service Excellence

      4.5
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 250 - 999 employees

    Evoice is a phone services firm headquartered in Los Angeles California, that was established in 1995. Their team of over 1,000 employees offers voice services, transcription, inbound appointment scheduling, and virtual receptionist services.

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    Clients

    • Fire Recovery USA

    Industries

  • 139
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Dhaka, Bangladesh
    Call center service Call Point Business Solutions was founded in 2018. They are located in Dhaka, Bangladesh and have a small team. Call Point Business Solutions focuses on voice services, non-voice bpo/back office services, advertising, other marketing, and more.
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    Clients

    • Commercial Cleaning Leads Generation

    Industries

  • 140
    (14 Reviews) 4.2
    • Timeliness

      0.4
    • Service Excellence

      4.2
    • Value

      0.4
    • Would Recommend

      4.0
    • Undisclosed
    • 10 - 49 employees
    • Chesapeake, VA

    MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.

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    Clients

    • Coca-Cola

    Industries

  • 141
    (39 Reviews) 4.4
    • Timeliness

      0.5
    • Service Excellence

      4.4
    • Value

      0.5
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • Duluth, GA

    VoiceNation is a live answering service company based in Buford, Ga. It was established in 2003 and now employs a team of 50. VoiceNation provides voice and non-voice BPO and back-office services.

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    Clients

    • Adobe

    Industries

  • 142
    (3 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      3.8
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

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    Industries

  • 143
    (9 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Vilnius, Lithuania
    Ansvery is a Vilnius, Lithuania-based customer service outsourcing company. Founded in 2012, the midsize team offers customer service outsourcing.
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    Industries

  • 144
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • South Jordan, UT

    AdvancedMD is a business process outsourcing firm for the healthcare industry. Based in South Jordan, Utah, they have  a branch office in Springfield, Mass. The team was founded in 1999 and includes 590 employees. AdvancedMD offers a wide variety of solutions for independent practices. Their services include non-voice BPO, voice call outsourcing, and integration of medical and enterprise software.

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    Clients

    • Lineagen

    Industries

  • 145
    (7 Reviews) 4.6
    • Timeliness

      2.1
    • Service Excellence

      4.6
    • Value

      2.1
    • Would Recommend

      4.7
    • Undisclosed
    • 250 - 999 employees
    • Portland, OR

    Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

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    Clients

    • Conroy Consults

    Industries

  • 146
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    Seamless Virtual Assistant, a back office outsourcing company, is headquartered in Brampton, Canada and Tagum, Philippines. The company focuses on back office outsourcing, call center services, and customer service outsourcing and has a small team.The company was launched in 2023.
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    Industries

  • 147
    (28 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.9
    • $10,000+
    • 50 - 249 employees
    • Haddonfield, NJ

    VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.

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    Clients

    • Healthcare Administrative Partners

    Industries

  • 148
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Karachi, Pakistan
    Munzai Solutions is a sales outsourcing company. In Karachi, Pakistan and Manchester, United Kingdom, their small team specializes in sales outsourcing, call center services, CRM consulting and SI, and customer service outsourcing. The firm was launched in 2022.
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    Industries

  • 149
    (8 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.8
    • Would Recommend

      4.8
    • $25,000+
    • 250 - 999 employees
    • Cincinnati, OH

    ITCube Solutions is a technology service headquartered in Cincinnati, OH with a satellite office in Pune, India. Founded in 2003, the team of 600+ employees provides a host of services including custom software, web, and mobile app development. IT Cube Solutions also supports clients with application management and enterprise app modernization.

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    Clients

    • Bridgestone
  • 150
    (34 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Countesthorpe, England

    Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.

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    Clients

    • App Sapiens

    Industries

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