CallingAgency

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CallingAgency is a call center service. The New Castle, Delaware-based agency was founded in 2017. The midsize team specializes in Call Center Services, Sales Outsourcing, and Back Office Outsourcing.

Client Insights

Industry Expertise

Advertising & marketing

30%

Business services

20%

Manufacturing

20%

Information technology

15%

Real estate

10%

Telecommunications

5%

Client Size Distribution

Small Business (<$10M) 35%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 15%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

CallingAgency was hired by Toronto-Dominion Bank, a major banking institution in North America, to facilitate qualified sales appointments with decision-makers in their target accounts. The bank found CallingAgency through a referral and selected them due to their reputation. A team of 2-5 employees from CallingAgency was assigned to this project. The agency was responsible for the full outbound function, including list building, call script development, cold calling, email sequences, and LinkedIn outreach. They initiated with a 30-day pilot focused on one vertical, reviewed the results, and then expanded to two additional industries in the second month. All outreach was managed by CallingAgency, with qualified leads being passed directly into the bank's CRM ahead of each booked meeting.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

4.5