Sharkhelpers

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Sharkhelpers, a non-voice bpo/back office services company, is based in Armenia, Colombia. Established in 2019, the small team provides non-voice bpo/back office services and HR services.

Client Insights

Industry Expertise

Advertising & marketing

40%

eCommerce

30%

Consumer products & services

10%

Information technology

10%

Non-profit

10%

Client Size Distribution

Small Business (<$10M) 100%

Common Project Size

$10K-$49K 2 projects

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

Sharkhelpers was engaged by an e-commerce organization to provide HR services. The company was in need of an assistant with strong English and organizational skills. Sharkhelpers offered a full-time assistant who handled partnership work, calendar and diary management, client administration, newsletters, and events. They also provided administrative resources for another company owned by the client. The team at Sharkhelpers sourced and interviewed candidates based on the client's requirements, and handled the onboarding process for new hires. In total, they provided between 10-15 workers for the organization. The client has invested around $100,000 across all their agencies in this partnership that began in March 2021 and is still ongoing.

Sharkhelpers was hired by an Amazon Marketing Agency for staff augmentation. The agency was looking for quality employees for SEO copywriting and account management roles. They had tried hiring freelancers from other companies but were not satisfied with the quality of work. Sharkhelpers reached out to them and impressed them, especially with their CEO, Paula. The agency decided to work with Sharkhelpers and the partnership has been successful.

Sharkhelpers provided recruitment services to a Web3 e-commerce agency, Startup Slang, that was struggling to find quality talent. They collaborated with the agency to write job descriptions and qualifications for each role. Sharkhelpers then sourced candidates, screened them to ensure they aligned with the demographic of the agency's clientele, and even bridged the gap where some requirements were ambiguous. The talents they found were based in Colombia but were very fluent in English, which was crucial as the agency mostly deals with American and Canadian merchants. So far, they have screened around 5-6 applicants for the project coordinator role and 4-5 for the sales coordinator position. The agency has invested around $15,000 in this partnership that began in March 2022 and is still ongoing.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0

Awards

36990

2022

37186

2022

37226

2022