Hi-Deas Expedient Solutions Limited

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Hi-Deas Expedient Solutions Limited is a non-voice bpo/back office services company. Their small team is in Ikeja, Nigeria. The agency provides non-voice bpo/back office services and voice services. The agency was established in 2013.

Client Insights

Industry Expertise

Information technology

60%

Business services

40%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 30%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

Hi-Deas Expedient Solutions Limited successfully provided call center services for a loans and investments company. The company was struggling to handle the volume of customer calls, which prompted them to seek the assistance of Hi-Deas. The engagement, which began in February 2021, involves the provision of outsourced call center services to improve client interaction. The customer experience lead of the loans and investments company works directly with one team member from Hi-Deas. The decision to hire Hi-Deas was made on the recommendation of another company that also utilizes their services. The total investment made in their services is less than $5,000. This project is ongoing, and the loans and investments company has expressed satisfaction with the services provided so far.

Timeliness

0.3

Service Excellence

0.3

Value

0.3

Would Recommend

0.3