Hi-Deas Expedient Solutions Limited

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Hi-Deas Expedient Solutions Limited is a non-voice bpo/back office services company. Their small team is in Ikeja, Nigeria. The agency provides non-voice bpo/back office services and voice services. The agency was established in 2013.

Client Insights

Industry Expertise

Information technology

60%

Business services

40%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 30%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

Hi-Deas Expedient Solutions Limited was engaged by a loans and investments company to enhance their customer interaction capabilities. The company was struggling with handling the volume of customer calls, and Hi-Deas was brought on board to provide outsourced call center services. The decision to hire Hi-Deas was influenced by a recommendation from another company that was unable to provide a local phone number due to being based abroad. The collaboration, which began in February 2021, involves the customer experience lead working directly with a single representative from Hi-Deas. The investment in this ongoing project has been less than $5,000.

Timeliness

4.0

Service Excellence

5.0

Value

4.0

Would Recommend

4.0