(we)Vcare Customers

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Established in 2011, (we)Vcare Customers is a midsize call center based in New Delhi, India. Their services include voice services and non-voice bpo/back office services.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

<$10K 3 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

(we)Vcare Customers successfully completed a project for Kaizo, a software development company. They provided 24/7 customer support, ensuring efficient issue resolution and managing a growing volume of inquiries. The team of 2-5 employees from (we)Vcare Customers was instrumental in handling technical and non-technical inquiries, assisting with customer onboarding, and maintaining high levels of customer satisfaction. The client found (we)Vcare Customers through an online search and selected them based on their budget-friendly pricing, good value for cost, and aligned company values. The project resulted in improved user experience and retention.

In another project, (we)Vcare Customers was hired by iAdvize, a technology company that provides an AI-powered customer engagement platform. The goal was to deliver reliable 24/7 customer service, focusing on prompt and effective responses to all inquiries. A team of 2-5 employees was assigned to manage customer support operations, providing assistance across multiple communication channels, and ensuring quick issue resolution. The client, who found (we)Vcare Customers through a referral, appreciated their budget-friendly pricing and aligned company values. The project resulted in high customer satisfaction and seamless onboarding support for new users.

(we)Vcare Customers also worked with Alice Camera, a business content company, to enhance their customer support operations. They managed both inbound and outbound calls, addressing customer inquiries, troubleshooting issues, and resolving concerns efficiently. The team of 2-5 employees was responsible for delivering personalized customer interactions and implementing proactive communication strategies. The client, who found (we)Vcare Customers through a referral, selected them for their budget-friendly pricing. The project resulted in improved customer experience and brand growth.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0