MiXBS
visit site- Undisclosed
- 1,000 - 9,999 employees
- Plantation, FL
Client Insights
Industry Expertise
90%
10%
Client Size Distribution
Small Business (<$10M) 45%
Midmarket ($10M - $1B) 45%
Enterprise (>$1B) 10%
Common Project Size
$10K-$49K 11 projects
<$10K 7 projects
$200K-$999K 3 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Carbase UK, a successful car dealership, enlisted the services of MiXBS to manage the increasing volume of inbound calls. The dealership's primary goal was to streamline the call-handling process, ensuring no customer inquiry was overlooked while allowing their internal team to focus on core responsibilities. MiXBS was selected for their affordability, cultural fit, and value for cost. A team of 2-5 employees was assigned to the project. They developed a customized script that captured Carbase's brand tone and ensured consistency in every call. The team engaged with callers, asked thoughtful questions, followed a detailed routing chart for forwarding calls, and took organized messages for non-urgent calls. The result was a more efficient, customer-focused call handling process that met Carbase's objectives.