TAS United

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Midsize answering service company TAS United, LLC, is headquartered in San Antonio, Texas. The team specializes in voice services and non-voice bpo/back office services.

Client Insights

Industry Expertise

Medical

55%

Supply Chain, Logistics, and Transport

15%

Consumer products & services

5%

Dental

5%

Education

5%

Government

5%

Legal

5%

Real estate

5%

Client Size Distribution

Small Business (<$10M) 34%

Midmarket ($10M - $1B) 33%

Enterprise (>$1B) 33%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

TAS United was contracted by a mid-sized biomedical company in South Central Texas to provide after-hours support for their employees. As the company operates 24/7, the need for support outside of regular working hours was critical, especially for employees requiring immediate medical assistance. TAS United provided this service, relieving the company's occupational nursing staff and offering urgent care directions to employees during nighttime incidents. The vendor was chosen based on its reputation, proximity, and affordability. TAS United's service included coverage after 5:00 pm, on weekends, and holidays, with a custom script developed in collaboration with the client. Notifications of incidents were sent via email and phone. Regular feedback sessions were held with account managers to refine the script and discuss potential expansion of coverage hours.

Timeliness

0.3

Service Excellence

0.3

Value

0.3

Would Recommend

0.3