Cabilyt

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Based in Sheridan, Wyoming and Cairo, Egypt, Cabilyt is a customer service outsourcing company. The midsize team focuses on customer service outsourcing, sales outsourcing, and call center services and was founded in 2020.

Client Insights

Industry Expertise

Business services

20%

Energy & natural resources

20%

Real estate

20%

Telecommunications

20%

Financial services

10%

Supply Chain, Logistics, and Transport

10%

Client Size Distribution

Small Business (<$10M) 70%

Midmarket ($10M - $1B) 30%

Common Project Size

$10K-$49K 1 project

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Cabilyt was hired by an international ride-hailing service company to increase lead generation, streamline operations, and improve cost efficiency. The company found Cabilyt through an online search and chose them for their affordable pricing, good value for cost, and company values that aligned with theirs. Cabilyt assigned 200 team members to this project. Their main responsibilities included handling inbound and outbound call center operations which focused on lead generation, customer service, and appointment setting. Key deliverables included recruiting and training dedicated agents, professional handling of all calls, and maintaining detailed performance tracking. Cabilyt also customized their services to fit the specific business needs of the client, ensuring seamless communication and providing regular updates. This tailored approach has successfully streamlined the client's operations, boosted lead generation, and enhanced overall customer satisfaction.

Timeliness

5.0

Service Excellence

5.0

Value

4.8

Would Recommend

5.0