Top 100 Survey Companies

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Top 100 Survey Companies

September 2022

Looking for a top phone survey company?

If you need to collect data quickly to inform a business decision, hiring a survey company may be the best next step. Phone survey companies use computer-assisted telephone interviewing to collect data. 

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List of the Best Survey Services

  • 1
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Portland, OR

    Prialto is a midsize non-voice bpo/back office services company. Headquartered in Portland, Oregon; Guatemala City, Guatemala and Manila, Philippines, the company was launched in 2008. Their services include non-voice bpo/back office services and voice services.

    Clients

    • Headline
    • Woodruff Sawyer
    • Rapid7
    • Graham Company

    Industries

    Notable Project

    Prialto provided a virtual assistant for a software firm. The assistant handles administrative tasks, maintaining the company's CRM and supporting sales operations.

    "We've bonded quickly, and she's more than competent for our needs."

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  • 2
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Scottsdale, AZ

    Intelemark is an appointment setting and B2B lead generation company based in Scottsdale, Ariz. The company, founded in 1999, has more than 25 employees who provide voice and other marketing services to various companies.

    Clients

    • Dow Jones
    • FedEx
    • Amazon
    • Pfizer

    Industries

    Notable Project

    Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an appointment.

    “I trust them a lot, as I do their process and the quality of their people.”

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  • 3
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Noida, India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Clients

    • MSME
    • BSNL
    • TIMEX
    • HudCo

    Industries

    Notable Project

    Go4Customer provides call center services.

    "The workflow was perfect."

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  • 4
    • $1,000+
    • 50 - 249 employees
    • Sugar Land, TX

    IdeasUnlimited is a support services provider based in the Philippines. They were founded in 2010 and have 68 employees. They specialize in voice services, HR services, and non-voice BPO for clients in the e-commerce, financial services, and healthcare fields.

    Clients

    • TravelWifi
    • PatPat
    • IdeasUnlimited
    • SMM Global

    Industries

    Notable Project

    IdeasUnlimited provided sales support for a career services agency. The team was tasked with improving customer satisfaction and increasing interactions with prospective clients.

    "I enjoyed the company's ability to vet and present quality candidates."

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  • 5
    • $1,000+
    • 50 - 249 employees
    • Durrës, Albania

    Dalerio Consulting is a consultancy founded in 2017 in Durres, Albania with no more than 10 experts. They specialize in social media marketing, email marketing, and SEO solutions for small and mid-market agencies in the industries of advertising and business services.

    Clients

    • KlimaTek
    • Korrieri

    Industries

    Notable Project

    Dalerio Consulting provides ongoing customer support services to an iGaming startup. They assist them with chat and email tasks to support players and interested customers. 

    "The workflow is very effective. We are in constant contact regarding the project."

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  • 6
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Clients

    • Groupon
    • Sprint
    • Web2Carz
    • Wyndham

    Industries

    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

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  • 7
    • $1,000+
    • 50 - 249 employees
    • Stafford, TX

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

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  • 8
    • Undisclosed
    • 50 - 249 employees
    • Torreón, Mexico

    Founded in 2014, Remote Team Solutions is an HR services company headquartered in La Laguna, Mexico, with a secondary location in Las Vegas. Their team of around 10 focuses on HR consulting and non-voice BPO/back office services.

    Clients

    • Now Prop Preservation LLC
    • ASI Inc.

    Industries

    Notable Project

    Remote Team Solutions is helping fill several roles for an IT consulting firm. They manage the entire recruitment process, including identifying, vetting, and interviewing highly-qualified professionals.

    "It's as if they're right here since they communicate immediately and provide the support we need at all times."

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  • 9
    • Undisclosed
    • 10 - 49 employees
    • King of Prussia, PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

    Clients

    • Bausch+Lomb
    • Fujitec
    • Colwell Banker

    Industries

    Notable Project

    Specialty Answering Service provides after-hours call center services for a trucking company. The team works on answering emergency calls from drivers after business hours. 

    "They have been great even when we needed to change the script or change persons on the after-hour call list."

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  • 10
    • $1,000+
    • 250 - 999 employees
    • Los Angeles, CA

    Outsource and Save, a call center company, was launched in 2019. Based in Los Angeles, California, their midsize team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.

    Industries

    Notable Project

    Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business.

    "I appreciated how thorough the intake call was."

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  • 11
    • $10,000+
    • 250 - 999 employees
    • Kuala Lumpur, Malaysia

    SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.

    Clients

    • Telco
    • Media Broadcast
    • Insurance
    • Energy

    Industries

    Notable Project

    SRG ASIA PACIFIC provides call center services to an enterprise IT maintenance provider. Their work involves communicating with customers and helping them connect with the firm’s technical support team. 

    “We ask them to mitigate challenges, and they respond well to that.”

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  • 12
    • Undisclosed
    • 10 - 49 employees
    • Burscough, United Kingdom

    Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.

    Industries

    Notable Project

    Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.

    "They are proactive, and we have no intention of changing Face For Business for another agency."

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  • 13
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 250 - 999 employees
    • Salisbury, NC

    GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

    Industries

    Notable Project

    GCS Agents provided existing content to help a business identify their new direction for their materials. It served as a base for them to modify and distribute across the company. 

    "They really wanted us to be successful and understood our situation."

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  • 14
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • Walnut, CA

    Upcall is an outbound call service based in San Francisco. It was founded in 2016 and now has a team of around 20 that is exclusively dedicated to providing voice services. 

    Clients

    • LG
    • Hotel Tonight
    • Munchery
    • 99designs

    Industries

    Notable Project

    Upcall was hired to generate more leads for a golf course software startup. Their current task is to continuously find great fits for the client's accounts through outbound marketing calls.

    "The transparency they provide is second to none. They are also always open to feedback and getting better."

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  • 16
    • Undisclosed
    • 1,000 - 9,999 employees
    • Margate, FL

    Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

    Clients

    • Crate&Barrel
    • Lacoste
    • MoMA
    • Anthropologie

    Industries

    Notable Project

    Global Response provided technological and billing services for a life sciences company. Their team processed 100 calls per day. and processed orders. Their work increased overall processing efficiency.

    "They act as a strategic partner that is crucial to our business success." – IT Director, Life Sciences Company

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  • 17
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Rochester, MN

    SocialBloom is an email marketing company headquartered in Rochester, Minnesota. The small team focuses on email marketing, social media marketing, and direct marketing. The firm was established in 2020.

    Industries

    Notable Project

    SocialBloom provided lead generation consulting for a fitness company. They helped the client identify an ideal customer and create content. They also helped refine the company’s messaging and approach. 

    "Our workflow was very effective and immediate."

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  • 18
    • $1,000+
    • 250 - 999 employees
    • București, Romania

    Answering service company Valoris Center is in București, Romania. The company provides voice services, non-voice bpo/back office services, and CRM consulting and SI and is midsize.The company was established in 2006.

    Industries

    Notable Project

    Valoris Center is tasked with handling a financial brand's customer service operations. Their scope of work includes billing, information, and awareness campaigns.

    "They always react fast and have a solid IT team, which for us is an advantage in an everchanging environment."

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  • 19
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Sharjah, United Arab Emirates

    Launched in 2004, Contactopia is a midsize phone answering service. Their services include voice services and non-voice bpo/back office services. The company is headquartered in Sharjah, United Arab Emirates.

    Industries

    Notable Project

    Contactopia provided call center services for an IT solutions startup. The team conducted cold calls to help the client generate leads. The goal was to acquire five new clients monthly.

    "Overall, I was very happy to work with Contactopia.''

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  • 20
    • $1,000+
    • 10 - 49 employees
    • Norristown, PA

    Pereus Marketing is a marketing agency located in King of Prussia, Pennsylvania. Founded in 2014, Pereus Marketing has about 10 employees. They specialize in voice services, direct marketing, marketing strategy, market research and business consulting. 

    Industries

    Notable Project

    Superhuman Prospecting & Pereus Marketing provides outreach marketing for a robotics company. They target leads in specific industries and follow up with current leads.

    "They have a goal of delivering a transparent process - so that we know what is always going on."

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  • 21
    • $1,000+
    • 250 - 999 employees
    • Pasig, Philippines

    Tru29 Solutions Inc. is an outsourcing solutions provider from Pasig City, Philippines, and with a second location in Costa Mesa, Calif. Founded in 2015, their team of 50+ employees provides voice services, non-voice BPO, back-office services, social media marketing, and more. Their main clients are small businesses in financial, consumer products, and e-commerce industries, among others.

    Clients

    • Casera
    • Lumina
    • Global Source Trading
    • Nogu Studio

    Industries

    Notable Project

    Tru29 Solutions Inc. handles the social media marketing of the client of a marketing and advertising agency. They are responsible for onboarding models and setting up online profiles, content, and promotion.

    "Their service is great! They are definitely contributing to the growth of our business."

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  • 22
    • $10,000+
    • 2 - 9 employees
    • Burnaby, Canada

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

    Clients

    • Microsoft Dynamics
    • SAP
    • Hewlett Packard
    • Flight Center

    Industries

    Notable Project

    An electric mobility company wanted to build a network of dealerships in the USA and Canada. They partnered with Lead Generators International® to help attract approximately 800 dealers to fill that network.

    "They are easy to work with."

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  • 23
    • $1,000+
    • 250 - 999 employees
    • Makati, Philippines

    Human resources company Booth & Partners is located in Makati, Philippines and Singapore, Singapore. The midsize agency was founded in 2013. Their services include HR services, call center services, back office outsourcing, and customer service outsourcing.

    Industries

    Notable Project

    An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat.

    "They are all exceptionally fast learners who love feedback and achieve great results."

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  • 24
    • $10,000+
    • 50 - 249 employees
    • Haddon Township, NJ

    VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.

    Clients

    • Healthcare Administrative Partners
    • Care Logistics
    • Edwards Life Sciences
    • School Wise Press

    Industries

    Notable Project

    A software development company partnered with VSA Prospecting to identify and convert leads. The team emails or calls client-supplied contacts to validate their fit and interest in working with the company.

    "They’re very easy to work with, and we feel that they’re personally invested in our success."

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  • 25
    • Undisclosed
    • 250 - 999 employees
    • Denver,

    Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.

    Clients

    • Oddyssey Health Services
    • Skillstat
    • Era 303 Services

    Notable Project

    Intelligent Office provides inbound call support for a manufacturing firm in Pennsylvania. The client's business benefits considerably from having inbound support, but they do not have the scale for such resources in-house. Intelligent Office provides a flexible pricing mechanism based on the client's needs. The team has been quick to adapt to shifting requirements.

    "Intelligent Office is very good at response time, as well as correctly finding ways to meet your needs in a pinch." – IT Director, Manufacturing Firm

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  • 26
    • $1,000+
    • 250 - 999 employees
    • St. Louis, MO

    Abstrakt Marketing Group is a call center service. They are headquartered in St. Louis, Missouri and have a midsize team. Their services include voice services, content marketing, graphic design, social media marketing, and more. The company was established in 2009.

    Notable Project

    A cybersecurity company hired Abstrakt Marketing Group to handle outbound calls. 

    "They appeared to have good systems internally."

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  • 27
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Dhaka, Bangladesh

    ASL is a business process outsourcing firm located in Dhaka, Bangladesh with a team of fewer than 50 employees. Started in 2012, the team provides both non-voice and voice services, social media marketing, and more, to mid- and small-sized businesses.

    Clients

    • Kairos Living
    • Pool Guard USA
    • Accordion Group Australia
    • Property Recruitment Company UK

    Industries

    Notable Project

    ASL BPO is conducting a variety of tasks be it for business functions or special projects. They process a daily report, pulling data on properties, and augmenting the internal employee team's efforts.

    "I find their timeliness the most impressive, as well as their ability to do almost anything we ask of them."

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  • 28
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Long Beach, CA

    Located in Washington, District of Columbia and Pasig, Philippines, Boldr is a call center. Launched in 2016, the small team focuses on voice services and non-voice bpo/back office services.

    Notable Project

    Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 support.

    "I love constructive feedback, but I can’t think of anything. They’ve been very supportive and flexible with us." 

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  • 29
    • $5,000+
    • 10 - 49 employees
    • Chino, CA

    Vertical Computers is an IT services company based in Chino, Calif. The company, founded in 2014, has a team of around 15 that provides IT managed services, cloud consulting & SI, and voice services to various companies.

    Clients

    • Urban Armor Gear
    • OluKai
    • Jobar International
    • Pindler & Pindler

    Notable Project

    Vertical Computers handle the IT network of a healthcare staffing company. Their work involves upgrading and monitoring the firm’s servers. They’ve also replaced computers and installed equipment and software. 

    “Vertical Computers’ project management is consistent and quick.”

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  • 30
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

    Industries

    Notable Project

    A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects.

    "I can’t ask for more — they do what they say they’ll do."

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