CallTree BPO
visit site- $10,000+
- 50 - 249 employees
- Tijuana, Mexico
CallTree BPO is a midsize call center company. Founded in 2020, the team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more. The company is in Tijuana, Mexico.
Client Insights
Industry Expertise
30%
30%
20%
5%
5%
5%
5%
Client Size Distribution
Small Business (<$10M) 60%
Midmarket ($10M - $1B) 40%
Common Project Size
$200K-$999K 2 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
CallTree BPO collaborated with a debt settlement company in the midst of the COVID-19 pandemic to facilitate their hiring process. The company president found CallTree BPO through a Google search and engaged their services to supplement their sales and backend department. They invested over $300,000 in a strategic campaign to acquire high-quality professionals for their company. The partnership, which started in May 2021, is ongoing, with the president primarily liaising with the HR director and team leader.
In another project, CallTree BPO provided customer and back-office support to Legal Aid Processing, a legal assistance document processing company. The president of the company reached out to CallTree BPO after hearing about their good reputation from a friend. They invested over $460,000 in setting up a back-office team through CallTree BPO. This team provides customer service to attorneys and handles client intake and inquiries from existing clients of the law firm. The partnership, which started in the second quarter of 2022, is ongoing. The president maintains direct contact with the main point of contact and the operating manager of the call center.