CallTree BPO
visit site- $10,000+
- 50 - 249 employees
- Tijuana, Mexico
CallTree BPO is a midsize call center company. Founded in 2020, the team offers call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more. The company is in Tijuana, Mexico.
Client Insights
Industry Expertise
30%
30%
20%
5%
5%
5%
5%
Client Size Distribution
Small Business (<$10M) 60%
Midmarket ($10M - $1B) 40%
Common Project Size
$200K-$999K 2 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
CallTree BPO successfully provided staffing solutions for a debt settlement company during the COVID-19 pandemic. The company president sought CallTree BPO's services to supplement their sales and backend department. CallTree BPO designed strategic campaigns to recruit high-quality professionals for the company, with the HR director and team leader serving as the main points of contact. The partnership, which started in May 2021, has seen the company invest over $300,000 in CallTree BPO's services and remains ongoing.
In another project, CallTree BPO delivered customer support for Legal Aid Processing, a legal assistance document processing company. The company hired a back-office team through CallTree BPO to provide customer service to the attorneys they work with. The process of onboarding the company and setting up the campaign took about 45 days. The team, consisting of about 25 call center representatives, handles client intake and manages inquiries from existing law firm clients. The company, which began working with CallTree BPO in Q2 of 2022, has invested over $460,000 in their services and the partnership is still ongoing.