Callsite Solutions

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Callsite Solutions is a phone answering service. The small San Salvador, El Salvador-based company was launched in 2022. Their services include call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

Client Insights

Industry Expertise

Medical

30%

Telecommunications

25%

Advertising & marketing

15%

Hospitality & leisure

15%

Real estate

15%

Client Size Distribution

Small Business (<$10M) 10%

Midmarket ($10M - $1B) 90%

Common Project Size

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Callsite Solutions was engaged by a hospital in El Salvador to address the challenge of handling high volumes of call requests for COVID-19 testing. The company provided call center services, suggesting technologies to connect the hospital's Avaya PBX directly to their service for rerouting calls. They offered customized solutions including outbound call services for sales, lead generation, and marketing to promote the hospital's specific services. The hospital invested approximately $70,000-$80,000 in this project, which started in June 2020 and ended in April 2021. The general manager of the hospital expressed satisfaction with the services provided, and indicated plans to re-engage Callsite Solutions for marketing services in the future.

Timeliness

4.5

Service Excellence

5.0

Value

5.0

Would Recommend

5.0