GravityBPO

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GravityBPO, a call center, is based in Rawalpindi, Pakistan and Philadelphia, Pennsylvania. The midsize company was launched in 2018. Their team specializes in call center services, back office outsourcing, affiliate marketing, and transcription.

Client Insights

Industry Expertise

Advertising & marketing

45%

Business services

45%

Information technology

10%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 25%

Enterprise (>$1B) 15%

Common Project Size

<$10K 3 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.7
3 Reviews

GravityBPO was hired by HYFATech, an IT services provider in the blockchain and medical industries, to boost their sales through direct marketing. GravityBPO analyzed HYFATech's existing marketing strategies and implemented a telemarketing campaign to generate leads. The project, which ran from June 2020 to July 2022, saw HYFATech investing around $9,000. The firm's financial controller and operations manager was in constant contact with GravityBPO's co-founder, Yawar, who served as their account manager. The partnership was successful, resulting in an effective lead generation strategy for HYFATech.

Leadfolx, an advertising and marketing company, sought GravityBPO's expertise for a custom software development project. The project involved designing and developing an initial prototype filtration system to filter numbers according to specific zip and area codes. The technologies used in the project included Laravel and IoT, with the database built on Oracle. Two members from GravityBPO's team, including Fahad Syed Rashid, worked closely with Leadfolx to deliver a successful solution to their problem.

A freelancing group engaged GravityBPO to generate leads and acquire more clients. GravityBPO provided call center services, including customer outreach, order inquiries, and network setup. They also created scripts and messaging for outreach calls. The freelancing group worked with three individuals from GravityBPO's team, including a project manager. The project, which started in August 2022 and is still ongoing, has seen the freelancing group invest close to $7,000. The partnership has been successful, with GravityBPO's efficient pricing and quality services being highly appreciated.

Timeliness

5.0

Service Excellence

4.7

Value

4.7

Would Recommend

4.8