Disa Innovations

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Established in 2023, Disa Innovations is a small call center service. Their services include call center services, sales outsourcing, digital strategy, customer service outsourcing, and more. The firm is headquartered in Orlando, Florida and Santo Domingo, Dominican Republic.

Client Insights

Industry Expertise

Telecommunications

55%

Information technology

35%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 25%

Enterprise (>$1B) 25%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Disa Innovations was hired by MF Kitchen, a Ghost Kitchen, to improve customer satisfaction, outsource administrative tasks, and provide marketing assistance. The CEO of MF Kitchen found Disa Innovations through a referral and chose them for their affordable pricing, good value for cost, innovative approach, and alignment with company values. A team of 2-5 employees from Disa Innovations was assigned to this project. They provided a comprehensive digital marketing strategy, content creation and editing, and social media management to enhance brand exposure. They also offered virtual assistance to streamline administrative tasks, manage data entry and files, and optimize scheduling processes. Additionally, they implemented real-time chat support for efficient order intake processes and prompt responses to customer inquiries, thereby improving customer satisfaction. The partnership with Disa Innovations has significantly impacted the growth and efficiency of MF Kitchen, with their dedication to understanding the unique requirements of the business and crafting solutions that enhance brand exposure, operational efficiency, and customer satisfaction being particularly appreciated.

Timeliness

0.3

Service Excellence

0.3

Value

0.3

Would Recommend

0.3