Top 100 Retail Companies Answering Services

Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

Blue Valley Marketing is a midsize direct marketing company. Launched in 1991, the company is headquartered in Home, Kansas. Their services include direct marketing, market research, content marketing, and other marketing.

Call center company Big Outsource is in San Pablo City, Philippines. The midsize firm was founded in 2014. Their services include voice services and non-voice bpo/back office services.

MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

VSynergize is a call center founded in 2000. They are headquartered in Westborough, Massachusetts and have a large team. Their services include Call Center Services, Back Office Outsourcing, Robotics Process Automation, and Generative AI.

Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.

Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.

Launched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.

Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

Customer Service Outsourcing company morph is based in Los Angeles, California and Beograd, Serbia. The midsize team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing. The agency was established in 2015.

Call center service BPO Hive LLC was established in 2020. Their small team is located in Cairo, Egypt. BPO Hive LLC focuses on call center services, sales outsourcing, and customer service outsourcing.

Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.

Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004  and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.

FlairsTech, an IT managed services company, is in Montréal, Canada; Cairo, Egypt; Alexandria, Egypt and Warszawa, Poland. Launched in 2010, the large team focuses on IT managed services, Application Management & Support, Enterprise App Modernization, Call Center Services, and more.

Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection. 

Abacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.

Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

Protel BPO is a midsize telephone answering service. Located in Belize, Belize, the firm was launched in 2013. Their services include voice services.

Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.

HiredSupport is a non-voice bpo/back office services company founded in 2015. Their midsize team is in Rancho Cucamonga, California and Lahore, Pakistan. Their services include non-voice bpo/back office services, voice services, and transcription.

OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

Complete Call Solutions is a voice services outsourcing firm in Omaha, Nebraska. Founded in 2008, they have about 74 employees that serve clients in the retail, hospitality, and financial services sectors. 

Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.

A leading global BPO company with 45 employees, Staff Outsourcing Solutions embodies the principles of customer advocacy and efficiency. The company is based out of Cebu City, Philippines and collaborates with clients across industries from consumer products, financial services, healthcare, and retail to telecommunications. Founded in 2011, Staff Outsourcing Solutions specializes in voice services, non-voice BPO/back office services, and HR consulting.

RDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.

Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services.