Top 100 Retail Companies Answering Services
The Best of December 2025Looking for a top retail answering service?
Answering services can play a key role in the success of a business. This support service can minimize customer service expenses.
Check out our directory of Retail Companies answering services companies. Browse reviews and ratings and scan by industry or specialty to find the company that's the best fit for you.
List of the Best Retail Answering Services Companies
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1$5,000+1,000 - 9,999 employeesKyiv, UkraineCustomer Service Outsourcing company Helpware CX was founded in 2015. Their large team is based in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico and focuses on Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.Read More
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DoorDashIndustries
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2$1,000+1,000 - 9,999 employeesChicago, ILEstablished in 2017, Hugo Inc. Is a Customer Service Outsourcing company. The agency specializes in Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Content Moderation Services, and more and has a large team. The agency is in Chicago, Illinois and Lagos, Nigeria.Read More
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3$10,000+250 - 999 employeesSan Pablo City, PhilippinesCustomer Service Outsourcing company Big Outsource is based in San Pablo City, Philippines; Candelaria, Philippines and Santo Tomas, Philippines. The midsize team specializes in Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and Finance & Accounting Outsourcing (FAO). The firm was founded in 2014.Read More
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4$5,000+250 - 999 employeesHome, KSRead More
Blue Valley Marketing, a Customer Service Outsourcing company, is in Home, Kansas. The agency provides Customer Service Outsourcing, Call Center Services, and Sales Outsourcing and has a midsize team.The agency was established in 1991.
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5$1,000+50 - 249 employeesChicago, ILHit Rate Solutions, a call center service, is based in Chicago, Illinois and Bacolod, Philippines. The midsize team offers Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing. The firm was founded in 2011.Read More
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CleanWel SolutionsIndustries
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6$5,000+50 - 249 employeesCairo, EgyptRead More
Based in Cairo, Egypt, BPO Hive LLC is a midsize telephone answering service. They focus on Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, and Sales Outsourcing and were founded in 2020.
Industries
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7$1,000+1,000 - 9,999 employeesVSynergize is a call center founded in 2000. They are headquartered in Westborough, Massachusetts and have a large team. Their services include Call Center Services, Back Office Outsourcing, Robotics Process Automation, and Generative AI.Read More
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8$5,000+1,000 - 9,999 employeesCebu City, PhilippinesFounded in 2008, Select VoiceCom is a phone answering service. Their large team is based in Cebu City, Philippines; Davao City, Philippines and Savannah, Georgia. Their team specializes in Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Finance & Accounting Outsourcing (FAO), and more.Read More
Industries
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9$1,000+50 - 249 employeesAfton, WYRead More
Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.
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The App SolutionsIndustries
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10Undisclosed1,000 - 9,999 employeesMargate, FLRead More
Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.
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Crate&BarrelIndustries
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11$1,000+1,000 - 9,999 employeesGurugram, IndiaRead More
MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.
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12$1,000+250 - 999 employeesKyiv, UkraineRead More
Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.
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13$1,000+50 - 249 employeesSofia, BulgariaMarKam Solutions is a call center company. Their midsize team is in Sofia, Bulgaria and offers Call Center Services, Customer Service Outsourcing, Sales Outsourcing, IT managed services, and more. The agency was established in 2021.Read More
Industries
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14$5,000+250 - 999 employeesMiami Beach, FLUassist.ME is a Back Office Outsourcing company. The Miami Beach, Florida-based agency was founded in 2009. The midsize team specializes in Back Office Outsourcing, Customer Service Outsourcing, Call Center Services, and Sales Outsourcing.Read More
Clients
FacebookIndustries
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15$1,000+250 - 999 employeesPetaling Jaya, MalaysiaRead More
Headquartered in Petaling Jaya, Malaysia; Taipei City, Taiwan; Singapore and Gurugram, India, SummitNext is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing, Artificial Intelligence, Sales Outsourcing, Call Center Services, and more and were launched in 2020.
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16$1,000+1,000 - 9,999 employeesLondon, EnglandRead More
Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
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Just ParkIndustries
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17$1,000+10 - 49 employeesLahore, PakistanRead More
HiredSupport is a non-voice bpo/back office services company founded in 2015. Their midsize team is in Rancho Cucamonga, California and Lahore, Pakistan. Their services include non-voice bpo/back office services, voice services, and transcription.
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HealthyStuff.comIndustries
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18Undisclosed50 - 249 employeesLondon, EnglandAbacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.Read More
Clients
Hafilat Industry LLCIndustries
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19$5,000+50 - 249 employeesAustin, TXRead More
Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004 and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.
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FonalityIndustries
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20$1,000+50 - 249 employeesBengaluru, IndiaRead More
Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.
Clients
KernIndustries
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21$5,000+50 - 249 employeesSofia, BulgariaRead More
Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.
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J2 GLobalIndustries
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22$5,000+250 - 999 employeesBeverly, MARead More
OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.
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Southwest Indian FoundationIndustries
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23$1,000+50 - 249 employeesKnoxville, TNRead More
Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.
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Dental PracticesIndustries
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24$5,000+50 - 249 employeesBeograd, SerbiaCustomer Service Outsourcing company morph is based in Los Angeles, California and Beograd, Serbia. The midsize team specializes in Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing. The agency was established in 2015.Read More
Clients
Birdy Grey Curateur Ink Innovation Kido CloudIndustries
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25$1,000+250 - 999 employeesBelize City, BelizeProtel BPO is a phone answering service. They are in Belize City, Belize and Los Angeles, California and have a midsize team. The firm offers Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.Read More
Industries
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26$1,000+50 - 249 employeesKyiv, UkraineRead More
Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection.
Clients
EcoSoftIndustries
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27$1,000+50 - 249 employeesOakland, CARead More
Located in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.
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28Undisclosed1,000 - 9,999 employeesFort Lauderdale, FLRead More
Non-voice bpo/back office services company OutPLEX was launched in 2001. Their small team is in Santo Domingo, Dominican Republic. OutPLEX specializes in non-voice bpo/back office services.
Industries
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29$1,000+1,000 - 9,999 employeesQuezon City, PhilippinesSourcefit is an IT managed services company. The large Honolulu, Hawaii-based company was founded in 2009. Their team focuses on IT managed services, IT staff augmentation, Call Center Services, Back Office Outsourcing, and more.Read More
Industries
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30$1,000+50 - 249 employeesKolkata, IndiaTask Virtual is a SEO company. The midsize Kolkata, India-based firm was founded in 2016. Their services include Search Engine Optimization, Back Office Outsourcing, Social Media Marketing, Content Marketing, and more.Read More
Industries
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