Omnifon
visit site- $10,000+
- 50 - 249 employees
- Austin, TX
Client Insights
Industry Expertise
25%
20%
15%
10%
10%
10%
10%
Client Size Distribution
Midmarket ($10M - $1B) 30%
Enterprise (>$1B) 70%
Common Project Size
$50K-$199K 1 project
$200K-$999K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Omnifon provided application management and technical support for TXM Global Services’ AWS telecommunications customers through a team of six to ten specialists.
The engagement focused on reducing service interruptions, strengthening operational performance, and improving customer satisfaction in mission-critical environments.
Key targets included resolving at least 80% of cases during the first interaction, increasing service availability by 5%, and maintaining CSAT above 4.5/5.
TXM selected Omnifon based on strong ratings, referrals, geographic proximity, competitive pricing, overall value, and aligned company values.