Wise Business Process Outsourcing LLC

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Wise Business Process Outsourcing LLC is a midsize call center company in St. Petersburg, Florida and Santo Domingo, Dominican Republic. Established in 2024, the team specializes in Call Center Services, Back Office Outsourcing, Sales Outsourcing, AI Agents, and more.

Client Insights

Industry Expertise

Construction

60%

Education

20%

Business services

10%

Retail

10%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 80%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

Wise Business Process Outsourcing LLC was engaged by a Cultural Exchange company under the oversight of Supervisor OFIT. The main objectives of this collaboration were to bolster the customer service function, synchronize the various operations to one communication channel, and improve the organization of services processes. Wise BPO was chosen over other potential partners due to its high ratings, geographical proximity, and worthwhile cost-value ratio.

To ensure the objectives were accomplished, Wise BPO assembled a team of 2-5 professionals for the project. The key deliverables to note are the significant improvement in the client’s customer service delivery, both through email and phone interactions. This development was a necessary step towards streamlining their operations, and Wise BPO was able to deliver it effectively.

The feedback from the client has been positive, endorsing their referral to Wise BPO and their satisfaction with the selection. The improved customer service is apparent and has no doubt enhanced the overall profile of the cultural exchange company. The value they received for the cost of the partnership further attests to Wise BPO's reputation for delivering high-quality business process solutions.

Timeliness

4.5

Service Excellence

4.5

Value

4.5

Would Recommend

4.5