Top 100 Retail Companies Answering Services

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Top 100 Retail Companies Answering Services

The Best of December 2025

Looking for a top retail answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Retail Answering Services Companies

  • 31
    (3 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    5.0

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Dumaguete, Philippines

    Pacific Business Services is a call center services company based in Phoenix, Arizona, that was founded in 2013. Their team of 121 that provides voice, non-voice business processing outsourcing (BPO), and transcription services. 

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    Industries

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  • 32
    (8 Reviews) 4.4

    Timeliness

    4.4

    Service Excellence

    4.4

    Value

    4.4

    Would Recommend

    4.4
    $1,000+
    1,000 - 9,999 employees
    Cebu City, Philippines
    Staff Outsourcing Solutions is a large IT staff augmentation company. Established in 2010, the company is in Cebu City, Philippines. Their services include IT staff augmentation, Business Consulting, Call Center Services, Back Office Outsourcing, and more.
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    Industries

  • 33
    (1 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    5.0

    Would Recommend

    4.5
    Undisclosed
    1,000 - 9,999 employees
    Cincinnati, OH

    RDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.

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    Industries

  • 34
    (19 Reviews) 4.5

    Timeliness

    4.4

    Service Excellence

    4.5

    Value

    4.4

    Would Recommend

    4.5
    $1,000+
    50 - 249 employees
    Omaha, NE

    Complete Call Solutions is a voice services outsourcing firm in Omaha, Nebraska. Founded in 2008, they have about 74 employees that serve clients in the retail, hospitality, and financial services sectors. 

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    Industries

  • 35
    (19 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $10,000+
    1,000 - 9,999 employees
    Wrocław, Poland
    CCIG Group, a phone answering service, is in Wrocław, Poland; Warszawa, Poland; Zielona Góra, Poland and Tarnów, Poland. The large team offers Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing. The company was established in 2002.
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    Industries

  • 36
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    1,000 - 9,999 employees
    Birkenhead , England

    The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.

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    Clients

    Plusnet

    Industries

  • 37
    (2 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.5
    $250,000+
    1,000 - 9,999 employees
    București, Romania

    Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

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    Industries

  • 38
    (3 Reviews) 4.7

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Montréal, Canada
    Call center company ContactPoint 360 was founded in 2007. Their large team is in Pharr, Texas; Montréal, Canada; Bogotá, Colombia and Cairo, Egypt. ContactPoint 360 offers Call Center Services, Customer Service Outsourcing, Back Office Outsourcing, and Sales Outsourcing.
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    Industries

  • 39
    (3 Reviews) 4.7

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.5

    Would Recommend

    4.7
    $250,000+
    250 - 999 employees
    Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

  • 40
    (4 Reviews) 4.1

    Timeliness

    4.1

    Service Excellence

    4.1

    Value

    3.8

    Would Recommend

    3.8
    $1,000+
    250 - 999 employees
    Clarksville, TN

    Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.

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    Clients

    Inc. 5000

    Industries

  • 41
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Montego Bay, Jamaica

    Midsize phone answering service NICE, is in Montego Bay, Jamaica. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 42
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Established in 2021, Clevertone is a call center company and Back Office Outsourcing company. They are in Beaumont, California; Fort Lauderdale, Florida; Miami, Florida and Los Angeles, California and have a midsize team. Their services include Call Center Services and Back Office Outsourcing.
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    Industries

  • 43
    (0 Reviews)

    Not yet reviewed.

    $50,000+
    1,000 - 9,999 employees
    San Diego, CA
    Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
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    Clients

    Soaren Management Home Run

    Industries

  • 44
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Sydney, Australia

    Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.

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    Industries

  • 45
    (10 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    5.0

    Would Recommend

    4.9
    $1,000+
    10 - 49 employees
    Coimbatore, India

    Stepping EDGE is a marketing firm founded in 2018 with fewer than 10 members. Based in Coimbatore, India, they are experts in social media marketing, mobile and app marketing, and PPC ads for small businesses in industries such as e-commerce, gaming, and arts.

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    Clients

    Caitec

    Industries

  • 46
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    250 - 999 employees
    Johannesburg, South Africa
    Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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    Industries

  • 47
    (2 Reviews) 4.5

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Burnsville, MN

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 48
    (3 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Noida, India

    A1 Call Center is a CISCO-based outsourcing call center in Noida, India. Founded in 2009, the company has a team of 6 that specialize in back office and call center services. They primarily work with clients in the consumer products, media, and education industries. 

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    Clients

    BetterU

    Industries

  • 49
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Cape Town, South Africa
    The Agentsy BPO is a Cape Town, South Africa-based customer service outsourcing company. The midsize team offers customer service outsourcing, sales outsourcing, and finance & accounting outsourcing (FAO) and was launched in 2018.
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    Industries

  • 50
    (3 Reviews) 4.0

    Timeliness

    3.5

    Service Excellence

    3.5

    Value

    3.8

    Would Recommend

    4.2
    $1,000+
    50 - 249 employees
    Cornwall, Canada

    @liveconx is a telecommunications firm in Cornwall, Canada. Founded in 1978, they have at least 50 employees that serve clients in the education, healthcare, and retail sectors. @liveconx provides voice services and non-voice BPO and back office services.  Established in 1978, they have just over 50 employees. Their services consist mostly of voice assistance outsourcing and back-office processing, such as data entry and other similar tasks. 

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    Clients

    Dundas & Glengarry

    Industries

  • 51
    (4 Reviews) 3.8

    Timeliness

    3.0

    Service Excellence

    3.6

    Value

    3.3

    Would Recommend

    3.9
    $1,000+
    1,000 - 9,999 employees
    Sandy, UT

    NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.

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    Industries

  • 52
    (12 Reviews) 4.5

    Timeliness

    4.4

    Service Excellence

    4.5

    Value

    4.3

    Would Recommend

    4.5
    $10,000+
    250 - 999 employees
    Mandaluyong, Philippines

    Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services. 

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    Industries

  • 53
    (2 Reviews) 4.3

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.0

    Would Recommend

    4.3
    $10,000+
    250 - 999 employees
    North Charleston, SC
    Launched in 1998, Sales Focus Inc. Is a Sales Outsourcing company. Their midsize team is in North Charleston, South Carolina. Their services include Sales Outsourcing, Call Center Services, Account-Based Marketing, and Recruiting.
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    Industries

  • 54
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Seamless Virtual Assistant, a back office outsourcing company, is headquartered in Brampton, Canada and Tagum, Philippines. The company focuses on back office outsourcing, call center services, and customer service outsourcing and has a small team.The company was launched in 2023.
    Read More

    Industries

  • 55
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    250 - 999 employees
    Bengaluru, India
    Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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    Clients

    BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

  • 56
    (7 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.9

    Would Recommend

    5.0
    $10,000+
    250 - 999 employees
    Las Vegas, NV
    LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.
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    Industries

  • 57
    (1 Reviews) 4.0

    Timeliness

    5.0

    Service Excellence

    4.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    6th Of October, Egypt

    Fusion Global Services (FGS) is a BPO company based in Giza, Egypt. The company, founded in 2016, has a core team of more than 20 that provides voice services, HR services, business consulting, non-voice BPO/back office services, and transcription services. FGS serves mid-market and other-sized companies in various industries that include business services, consumer products & services, and gaming.

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    Clients

    Bosta

    Industries

  • 58
    (5 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Davao City, Philippines
    Telephone answering service SPLACE BPO is located in Davao City, Philippines and Davao City, Philippines. The midsize agency was founded in 2019. Their services include Call Center Services, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Customer Service Outsourcing, and more.
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    Industries

  • 59
    (3 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.5

    Would Recommend

    4.8
    $5,000+
    50 - 249 employees
    Hanoi, Vietnam

    LTS Global Digital Services is a data annotation services company based in Hanoi, Vietnam and Hanoi, Vietnam. The midsize firm was established in 2016. Their services include data annotation services, robotics process automation, IT managed services, call center services, and more.

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    Clients

    Qualcomm

    Industries

  • 60
    (4 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Mumbai, India
    Captico Consultancy is a small website development company located in Mumbai, India. Established in 2017, the team focuses on web development, mobile app development, and call center services.
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    Industries

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