list of survey agencies

List of the Best Survey Providers

Is your company looking for a survey company?

Use our list to determine the best survey provider to help your company conduct research. 

Survey agencies can help your company with marketing, information gathering, and engaging out to customers. However, finding a trustworthy and competent survey provider to suit your company’s needs can be challenging.

Our team of researchers is here to help. We’ve assembled the list of the top survey firms to assist you in creating a shortlist of partners. Read through descriptions, client feedback, and awards to find your next partner.  

  • 1

    Flatworld Solutions

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

    Notable Project

    Flatworld Solutions partnered with a products business and assumed customer service and live calling duties organization-wide. The client's customers have reported 98% satisfaction rate when dealing with the team at Flatworld Solutions. The client estimates that the team at Flatworld Solutions has saved their organization over 40 hours of work. The team showed an impressive level of professionalism and customer service skills. 

    "They're dedicated to making their customers like us as successful as possible. Flatworld Solutions excels at communication and takes care to offer a pleasant customer experience." –Customer Service Director, Products Business 

    Former Clients
    Yale School of Management
    The Loomis Company
    Data Infinity
    $ $ $ $ $
    equalizer $1,000+
    group1,001 - 10,000 Employees
    place Princeton , NJ
    5.0
    5.0
    4 Clutch reviews
  • 2

    Go4Customer

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Notable Project

    An IT company wanted to smooth over how information enters and leaves the company, so they needed effective outbound services. Go4Customer improved the flow of calls, as well as provided lead generation services through telemarketing. The client is extremely confident in the work that Go4Customer has done.

    "They [Go4Customer] do their work quickly, safely, reliably, and they offer a good service despite the price." – Manager, IT Industry Company

    Former Clients
    MSME
    BSNL
    TIMEX
    HudCo
    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Noida , India
    5.0
    5.0
    3 Clutch reviews
    Awards

    Rajasthan State Award for Export Excellence (2010-2011)

  • 3

    Global Response

    Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

    Notable Project

    Global Response provided technological and billing services for a life sciences company. Their team processed 100 calls per day. and processed orders. Their work increased overall processing efficiency.

    "They act as a strategic partner that is crucial to our business success." – IT Director, Life Sciences Company

    Former Clients
    Crate&Barrel
    Lacoste
    MoMA
    Anthropologie
    $ $ $ $ $
    equalizer

    Undisclosed

    group1,001 - 10,000 Employees
    place Margate , FL
    4.5
    4.5
    9 Clutch reviews
  • 4

    Outsource2india

    Outsource2India is a communications company based in Bangalore, India, with offices in Princeton, NJ, Davao City, Philippines, and Rickmansworth Herts, UK. Founded in 1999, Outsource2India provides non-voice BPO/back office services, voice/call center services, translation, transcription, and finance & accounting capabilities.

    Notable Project

    Outsource2India (O2I) provides assistance in inbound appointment scheduling and various telephone customer support services for a technology company. O2I has proven to be exceptionally responsive, aiding an already beneficial relationship that has saved the client significant amounts of time and money.

    "It has been a great experience." – IT Manager, Technology Company

    Former Clients
    Movement Mortgage
    Alcon
    ARI
    Maximus
    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Bangalore , India
    5.0
    5.0
    1 Clutch review
  • 5

    Invensis

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

    Former Clients
    Groupon
    Sprint
    Web2Carz
    Wyndham
    $ $ $ $ $
    equalizer $1,000+
    group1,001 - 10,000 Employees
    place Bangalore , India
    4.8
    4.8
    4 Clutch reviews
  • 6

    Unee Solutions

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

    Former Clients
    Kern
    Krohne
    Cimatron Group
    Jurat
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Stafford , TX
    5.0
    5.0
    1 Clutch review
  • 7

    SupportYourApp

    SupportYourApp is a customer support outsourcing company based in Kiev, Ukraine. Founded in 2010, SupportYourApp's team of more than 400 employees provides non-voice BPO/back office services and voice services. 

    Notable Project

    SupportYourApp worked with this software development company to assist with technical customer support. Their wide range of service entails taking charge of all general, pre-sales, and technical questions about the client's Windows and Mac software products.

    "Our website is featured on Shopper Approved, where around 85% of feedback is more than satisfied with support." – Marketing Director, Software Development Company

    Former Clients
    Sogro
    Coppertino, Inc.
    Petcube
    Macphun
    $ $ $ $ $
    equalizer $5,000+
    group251 - 1,000 Employees
    place Kyiv , Ukraine
    5.0
    5.0
    6 Clutch reviews
  • 8

    GCS

    GCS is a multi-channel contact center solutions provider based in Salisbury, N.C., with offices in New York, Boston, and the Philippines. Founded in 2001, GCS' team of 271 employees provides voice services, non-voice BPO/back office services, transcription, and HR consulting/outsourcing capabilities.

    Notable Project

    GCS was hired by an energy company to assist with security analysis of the client's database servers, allowing the client to securely implement its beta security strategy without having to worry about the infrastructure of security monitoring. GCS' work saves the client around 1048 employee hours a week, which comes about to around $10,000 per month.

    "The data security and communications outside of my internal database was and is very excellent." – C-Level IT Executive, Energy Company

    Former Clients
    Bank of America
    AOL
    Verizon
    JCPenney
    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Salisbury , NC
    4.8
    4.8
    3 Clutch reviews
  • 9

    Upcall

    Upcall is an outbound call service based in San Francisco. It was founded in 2016 and now has a team of around 20 that is exclusively dedicated to providing voice services. 

    Notable Project

    A development company was trying to expand it's coverage to include most of the United States, so Upcall helped them execute their strategy through cold calling. Upcall generated unexpectedly good results, finding more high quality leads and conversions than were predicted.

    "The cold-calling venture was a hypothesis, so we didn't expect much, but it was successful. From roughly 600 leads in our database, we've generated two deals." —Business Development Manager, Development Company

    Former Clients
    LG
    Munchery
    99designs
    Sotheby's
    $ $ $ $ $
    equalizer $1,000+
    group2 - 10 Employees
    place San Francisco , CA
    5.0
    5.0
    3 Clutch reviews
  • 10

    Limitless Technology Consultants (LimTC)

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Notable Project

    LimTC partnered with a plagiarism checking software to assist them with SDR services. They provided the client with market strategy, which improved lead rates by over 400% and a customer success rate of 98%.

    “They integrated directly into our business model and made the entire process seamless. I loved the fact that they are a local company and would come and work from our office to make us feel like a single team/unit on the same mission.” –– Head Of SDR, Plagiarism Checking Software

    Former Clients
    eKomi Ltd
    OneLook
    NectarDesk
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Kyiv , Ukraine
    4.9
    4.9
    11 Clutch reviews
  • 11

    Trupp Global

    Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.

    Notable Project

    Trupp Global oversaw sourcing and indexing for a chemical management company by digitizing data. The team made outbound calls to the client's previous customers, requested documents, and cataloged them into the client's online system. Trupp Global proved capable of handling strict deadlines and were receptive to feedback.

    "[T]heir ability to resolve issues is the best we’ve seen." — Director, Chemicals Management Company

    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Bengaluru , India
    5.0
    5.0
    3 Clutch reviews
  • 12

    Intelligent Office

    Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.

    Notable Project

    Intelligent Office provides inbound call support for a manufacturing firm in Pennsylvania. The client's business benefits considerably from having inbound support, but they do not have the scale for such resources in-house. Intelligent Office provides a flexible pricing mechanism based on the client's needs. The team has been quick to adapt to shifting requirements.

    "Intelligent Office is very good at response time, as well as correctly finding ways to meet your needs in a pinch." – IT Director, Manufacturing Firm

    Former Clients
    Odyssey Health Services
    Skillstat
    Era 303 Services
    $ $ $ $ $
    equalizer

    Undisclosed

    group251 - 1,000 Employees
    place Washington , DC
    4.5
    4.5
    26 Clutch reviews
  • 13

    OnBrand24

    OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

    Notable Project

    A real estate company needed to hire a business services team for call services to improve their debt collection rates. OnBrand24 provides cold calling, telemarketing, lead generation, and appointment setting services.

    "Their strengths are their customer service and flexibility...They have helped my company save over $10,000. I have an 80% success rate of collections." – CEO, Real Estate Company

    Former Clients
    Southwest Indian Foundation
    Alpha Software
    Enservio
    $ $ $ $ $
    equalizer $5,000+
    group251 - 1,000 Employees
    place Beverly , MA
    4.6
    4.6
    4 Clutch reviews
  • 14

    American Customer Care

    American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.

    Notable Project

    American Customer Care provides voice customer support for a US consumer products firm. The client's call volume began to exceed their resources as their firm grew, so they needed to outsource the service. American Customer Care automated much of the client's system to simplify the customer support process, and saves them around $1000 monthly. The client especially praised their honesty and efficiency.

    "It makes the work easier, they are very efficient." – Senior Manager, Consumer Products Firm

    $ $ $ $ $
    equalizer $1,000+
    group1,001 - 10,000 Employees
    place Bristol , CT
    4.6
    4.6
    10 Clutch reviews
  • 15

    A1 Call Center

    A1 Call Center is a CISCO-based outsourcing call center in Noida, India. Founded in 2009, the company has a team of 6 that specialize in back office and call center services. They primarily work with clients in the consumer products, media, and education industries. 

    Notable Project

    A1 Call Center provided customer verification services for a telecommunications company. They conducted outbound calls to collect customer feedback. The former client used the collected data to update their policies and improve their services.

    "It has been a very happy, very enjoyable experience." – Administration Associate, Telecommunications Company 

    Former Clients
    BetterU
    BIBA
    Network 18
    MMI Online
    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Noida , India
    4.8
    4.8
    3 Clutch reviews
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  • 16

    Optimum Source, Inc.

    Optimum Source is an outsourcing agency that's headquartered in Pasig City, Philippines; they also have an office in Cebu City, Philippines. Clients are in a range of sectors including IT, manufacturing, and media. Services include HR consulting and outsourcing, voice services, and non-voice BPO and back office services.

    Notable Project

    Optimum Source Inc. managed a manufacturing company's data security services. They worked more efficiently than the client's in-house back office personnel. Outsourcing saved the company $2,000 per month. 

    "The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business." — Senior Sales Manager, Manufacturing Company 

    Former Clients
    ASX
    FTSE
    Nasdaq
    Fortune 500
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Pasig , Philippines
    3.9
    3.9
    4 Clutch reviews
  • 17

    Specialty Answering Service

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

    Notable Project

    Specialty Answering Service serves as a dispatch and management center for a produce distributor. The client has an extensive range of end-clients and delivery providers that requires considerable monitoring and attention to detail. By migrating their dispatch to Specialty Answering Service, the client saved about 520 labor hours per month with comparable outcomes.

    "Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far." — Manager, Food Producer

    Former Clients
    Bausch+Lomb
    Fujitec
    Colwell Banker
    $ $ $ $ $
    equalizer

    Undisclosed

    group11 - 50 Employees
    place King of Prussia , PA
    4.1
    4.1
    15 Clutch reviews
  • 18

    Worldwide101

    Worldwide 101 is a virtual assistant company headquartered in New York City with offices in Los Angeles, France, and Northants, UK. Founded in 2009, they have a team of about 100 that provides voice and non-voice BPO/back office services.

    Notable Project

    Worldwide 101 assisted a large media company in making their processes more efficient. Their team handled the case work for their legal team.

    "They allow us to advance the work and have better communication...They provide stability within the firm." — Executive, Media Company

    Former Clients
    Epicom Inc.
    CorgiBytes
    Nerd Marketing
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Northants , United Kingdom
    4.5
    4.5
    1 Clutch review
  • 19

    ValueLabs

    ValueLabs is a global business technology services and solutions provider based in Hyderabad, India with over 25 offices worldwide in the US, Europe, and Asia. Founded in 1997, ValueLabs' team of over 5,000 employees provides non-voice BPO/back office services and voice/call center capabilities.

    Notable Project

    ValueLabs works with a business services company to assist with medical and claims processing services and allow the client's staff to prioritize customer relations. ValueLabs is large and flexible enough to help with whatever needs the client has, to the point that the client cannot find any room for improvement.

    "They are the best there is for this work." – Senior Finance Manager, Business Services Company

    $ $ $ $ $
    equalizer $1,000+
    group1,001 - 10,000 Employees
    place Hyderabad , India
    4.3
    4.3
    3 Clutch reviews
    Awards

    New Media Awards Best in Industry (2014), Deloitte Technology Fast 500 Asia Pacific Award (2014), CFI.co Awards Most Innovative IT Solutions Partner–India (2018)

  • 20

    Taskforce BPO

    Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.

    Notable Project

    Taskforce BPO offered business processes support to a utility services firm. The company provided the firm with data management, projects, telemarketing, appointment setting, and answering services. Taskforce BPO's demonstrated a commitment to deadlines and a keen ability to produce high-quality work. Their efforts make it possible for the firm to save roughly $5000-$8000 each month. 

    "Our firm's experience with Taskforce BPO has been a positive one." – Administrative Manager, Utility Services Firm 

    Former Clients
    Dental Practices
    Primary Care Providers
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Bitola , North Macedonia
    5.0
    5.0
    3 Clutch reviews
  • 21

    VoiceLogic

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

    Notable Project

    A government organization hired VoiceLogic for their telemarketing. Along with having an effective service, the organization wanted to make more money. VoiceLogic helps them save money as well.

    "It's money-saving." – VP of IT, Government Organization

    Former Clients
    DirecTV
    Nissan
    KPMG
    Hilton
    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place Toronto , Canada
    4.0
    4.0
    3 Clutch reviews
    Awards

    StarLeaf Partner of the Year (2018)

  • 22

    Magellan Solutions

    Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services. 

    Notable Project

    A healthcare firm wanted to improve their customer relations and communicate more efficiently. Magellan Solutions handles inbound and outbound calls for customer service and telemarketing. Their services save the client money and improve their internal efficiency. 

    "They are nice, courteous, patient, and willing to help...There is nothing they need to improve." –Employee, Healthcare Firm

    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Mandaluyong , Philippines
    4.5
    4.5
    12 Clutch reviews
  • 23

    Fusion BPO Services

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

    Notable Project

    Fusion BPO provided outbound lead generation and other outsourced services for an IT solution firm to improve its internal operations. Their conducted phone campaigns, market research, customer surveys, and more. Their work bolstered their client's customer retention efforts and growth plan.

    "They save us money and time for our employees and give a wide range of services to provide to customers." — Information Technology Manager, US IT Firm

    $ $ $ $ $
    equalizer $1,000+
    group1,001 - 10,000 Employees
    place Montreal , Canada
    4.4
    4.4
    6 Clutch reviews
    Awards

    Consumer Magazine MVP Quality Award - Bronze (2016)

  • 24

    NICE inContact

    NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.
    Notable Project

    NICE inContact provides seasonal call center services for a media company. Their team oversees order processing and handles inbound calls. Their services save the client up to $1000 a month.

    "They are very responsive." — Marketing Director, Media Company

    $ $ $ $ $
    equalizer $1,000+
    group1,001 - 10,000 Employees
    place Sandy , UT
    3.8
    3.8
    4 Clutch reviews
  • 25

    Acquire BPO

    Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Founded in 2005, Acquire BPO's team of around 1,100 employees provides non-voice BPO/back office services and voices services.

    Notable Project

    Acquire BPO assisted a business service with customer-based phone support so they could be more personal and feel more in touch with customers. Acquire BPO took charge of the company's 100+ daily calls, which allowed its employees to focus on other tasks.

    "[Their strengths:] Their responsibility, patience, honesty, and humility." – President, Business Service

    Former Clients
    Flexigroup
    Monat
    Samsung
    KFC
    $ $ $ $ $
    equalizer $1,000+
    group1,001 - 10,000 Employees
    place Melbourne , Australia
    4.6
    4.6
    4 Clutch reviews
    Awards

    Stevie Awards Silver (2017), SSON Excellence Awards

  • 26

    Statco

    Statco is a business process outsourcing firm based in Austin, Texas. They were founded in 1959, and have 23 employees. Statco's operations revolve around BPO/back office services for private and government clients with sensitive data needs; they also offer some voice support outsourcing to support their data operations.

    Notable Project

    Statco provides data entry and security support for a real estate firm in California. The client uses their services on an as-needed basis, which saves them nearly $3000 monthly on administrative costs due to Statco's billing model. Statco also impressed the client with their level of personal customer service, which is enhanced by them being a smaller firm.

    "They provide us everyday security and peace of mind. They are the only company that I would consider family." — Business Development Executive, Real Estate Firm

    Former Clients
    Texas Department of Transportation
    IBM
    Texas Education Agency
    $ $ $ $ $
    equalizer $1,000+
    group11 - 50 Employees
    place Austin , TX
    4.5
    4.5
    1 Clutch review
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