Top 100 Small Business Call Center Services

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Top 100 Small Business Call Center Services

The Best of April 2024

Looking for a top small business contact center?

Review this list of best call services on the market to determine the best fit for your company. Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities. 

Jump to Most Reviewed Companies

List of the Best Small Business Voice Services Providers on the Market

  • 331
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine
    VDVOKH Digital Agency is a social media marketing agency. Launched in 2020, the small company is headquartered in Kyiv, Ukraine. Their services include social media marketing, pay per click, advertising, digital strategy, and more.
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    Industries

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  • 332
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Established in 2005, Infosource is a non-voice bpo/back office services company. Their small team is located in Sofia, Bulgaria and focuses on non-voice bpo/back office services and HR services.

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    Industries

  • 333
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 50 - 249 employees
    • Lahore, Pakistan

    TeloSolution is a software development company. Their small team is based in Lahore, Pakistan. The company focuses on custom software development, non-voice bpo/back office services, business consulting, corporate training, and more. The company was launched in 2017.

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    Clients

    • U2 Connect Now

    Industries

  • 334
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Medellín, Colombia

    Based in Medellín, Colombia, Origen BPO is a small phone answering service. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 335
    (17 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Sheridan, WY

    Website for fixed price is a small web design company. Based in , the agency was founded in 2022. Their services include web design, web development, search engine optimization, and conversion optimization.

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    Industries

  • 336
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Los Angeles, CA

    The Workforce Pro is a consulting firm based in Los Angeles run by a team of less than 10. Founded in 2016, the company specializes in business consulting, CRM consulting & SI, and other application development. Their business consulting services focus on cost reduction, strategy development, and operational changes, among other topics.

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    Clients

    • Thrive Causemetics

    Industries

  • 337
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • dhaka, Bangladesh
    KTech Solutions is a customer service outsourcing company founded in 2022. They are headquartered in dhaka, Bangladesh and have a midsize team. Their services include customer service outsourcing, call center services, sales outsourcing, web design, and more.
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  • 338
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • Freelancer employees
    • Washington, DC

    SalesByTomorrow is a sales outsourcing company located in Washington, District of Columbia. The agency provides sales outsourcing, corporate training & coaching, and business consulting and has a small team.The agency was established in 2020.

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    Industries

  • 339
    (5 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • New Delhi, India
    Fypion - Marketing & Consulting is a sales outsourcing company launched in 2020. Their small team is based in New Delhi, India. The agency offers sales outsourcing, email marketing, business consulting, direct marketing, and more.
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    Industries

  • 340
    (2 Reviews) 4.3
    • Timeliness

      4.5
    • Service Excellence

      4.3
    • Value

      4.0
    • Would Recommend

      4.3
    • $10,000+
    • 250 - 999 employees
    • Columbia, MD

    Sales Focus Inc. Is a Columbia, Maryland-based sales outsourcing company. The midsize team focuses on sales outsourcing and was founded in 1998.

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    Industries

  • 341
    (2 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Liberty Lake, WA
    RainierDigital is a small marketing strategy and other digital marketing company headquartered in Liberty Lake, Washington. Their services include marketing strategy and other digital marketing.
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    Industries

  • 342
    (9 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 10 - 49 employees
    • kamloops, Canada

    Established in 2021, Set 2 Close is a small sales outsourcing company. Their team specializes in sales outsourcing, digital strategy, email marketing, conversion optimization, and more. The agency is headquartered in kamloops, Canada.

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    Industries

  • 343
    (1 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.0
    • $25,000+
    • 10 - 49 employees
    • Lagos, Nigeria

    Hi-Deas Expedient Solutions Limited is a non-voice bpo/back office services company. Their small team is in Ikeja, Nigeria. The agency provides non-voice bpo/back office services and voice services. The agency was established in 2013.

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    Industries

  • 344
    (12 Reviews) 4.5
    • Timeliness

      4.4
    • Service Excellence

      4.5
    • Value

      4.3
    • Would Recommend

      4.5
    • $10,000+
    • 250 - 999 employees
    • Mandaluyong, Philippines

    Magellan Solutions is a call center and BPO company from Mandaluyong, Philippines with a second office in Brisbane, Calif. It was founded in 2005 and has now grown to a team of 185 employees. Magellan Solution provides both voice and non-voice BPO/back office services. 

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    Industries

  • 345
    (2 Reviews) 4.5
    • Timeliness

      4.8
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 1,000 - 9,999 employees
    • Burnsville, MN

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 346
    (6 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • $5,000+
    • 250 - 999 employees
    • Warszawa, Poland
    EverHelp is a Warszawa, Poland-based customer service outsourcing company. The small agency was launched in 2021. Their services include customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
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    Industries

  • 347
    (3 Reviews) 4.7
    • Timeliness

      5.0
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Rawalpindi, Pakistan
    GravityBPO, a call center, is based in Rawalpindi, Pakistan and Philadelphia, Pennsylvania. The midsize company was launched in 2018. Their team specializes in call center services, back office outsourcing, affiliate marketing, and transcription.
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    Industries

  • 348
    (8 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Brooklyn, NY

    Nisos Technologies is a digital innovation lab headquartered in Navi Mumbai, India with an office in Brooklyn, NY. Founded in 2012 and currently employing around 25 professionals, Nisos works primarily with small businesses in the health care and medical industries. The team specializes in web development and mobile app development services.

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    Clients

    • Amazon

    Industries

  • 349
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Chicago, IL

    Founded in 1993, Access One is a midsize data analytics company. Their services include BI & big data consulting & SI, non-voice bpo/back office services, voice services, and IT managed services. The firm is located in Chicago, Illinois.

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    Clients

    • Binny&apos;s Beverage Depot

    Industries

  • 350
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Frisco, TX

    Web development firm DOGMA.CODES is based in Odesa, Ukraine. The small firm was established in 2020. Their services include web development, IT staff augmentation, and mobile app development.

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    Industries

  • 351
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Yerevan, Armenia
    Rooqet, a customer service outsourcing company, is in Yerevan, Armenia. Established in 2020, the small team focuses on customer service outsourcing, sales outsourcing, pay per click, and other digital marketing.
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    Industries

  • 352
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Chattanooga, TN
    LeadBuds is a sales outsourcing company. The small Chattanooga, Tennessee-based firm was founded in 2017. Their team focuses on sales outsourcing, market research, email marketing, business consulting, and more.
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    Clients

    • Nissan

    Industries

  • 353
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Coimbatore, India

    Stepping EDGE is a marketing firm founded in 2018 with fewer than 10 members. Based in Coimbatore, India, they are experts in social media marketing, mobile and app marketing, and PPC ads for small businesses in industries such as e-commerce, gaming, and arts.

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    Clients

    • Caitec

    Industries

  • 354
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Wilmington, DE
    Established in 2022, Damn Good Leads is a email marketing company. The agency specializes in email marketing and sales outsourcing and has a small team. The agency is located in Wilmington, Delaware.
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    Industries

  • 355
    (6 Reviews) 4.4
    • Timeliness

      4.3
    • Service Excellence

      4.4
    • Value

      4.1
    • Would Recommend

      4.4
    • Undisclosed
    • 50 - 249 employees
    • Willow Grove, PA

    Answer America is a voice services outsourcing firm headquartered in Willow Grove, Penn. with over 50 other locations in the United States. Established in 1998, they have over 400 employees and serves the business services, financial services, healthcare, media, and utilities industries. They mostly offer voice-based customer support, but they provide some back-office outsourcing options as well.

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    Industries

  • 356
    (3 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • St. Augustine, FL

    Accountability Now is a business consulting company headquartered in St. Augustine, Florida and Düsseldorf, Germany. The small team offers business consulting, corporate training, sales outsourcing, and CRM consulting and SI and was founded in 2018.

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    Industries

  • 357
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Ternopil, Ukraine

    Located in Ternopil, Ukraine, Your IT Soft is a small web development company. They specialize in web development, custom software development, mobile app development, and e-commerce development and were launched in 2019.

    Read More

    Industries

  • 358
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Tel Aviv-Yafo, Israel
    Edamame is a sales outsourcing company. The small team is headquartered in , Israel. Their services include sales outsourcing.
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    Industries

  • 359
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Kansas City, MO

    MySource Solutions  is a BPO firm based in Overland Park, Kan. Founded in 2017, their team of 30 serves clients in the real estate sector. Services include voice services and lead generation.

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    Industries

  • 360
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • Bengaluru, India
    Founded in 2018, Westshore Bpo Pvt Ltd is a call center company. Their midsize team is located in Bengaluru, India. Their team offers voice services, business consulting, and non-voice bpo/back office services.
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    Industries

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