The Best Voice Services Providers in Europe

Looking for a top voice service and call center company in Europe?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Europe. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Europe Voice Services Providers

  • 1

    CIENCE Technologies

    Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services. 

    Notable Project

    Cience provided market research and outbound marketing for a language services provider to increase leads and sales. Their team sent out 500–1,000 emails a week. Their work produced two to three leads a week.

    "They were extremely diligent in their data gathering process, and we had access to all conversations they had with any prospects or any research they’ve done." – Sales Operations Manager, Language Services Provider

    Former clients
    SAP
    Microsoft
    Okta
    Bambora
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Kyiv, Ukraine
    4.7
    4.7
    84 Clutch reviews
    Awards

    HubSpot Sales Solutions Partner

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  • 2

    Belkins

    Belkins is a sales agency based in Dover, Del. Since 2017, their team of fewer than 10 work with primarily small businesses in the business services, healthcare, and IT industries. They specialize in email marketing, conversion optimization, marketing strategy, market research, IT consulting, and business consulting. 

    Notable Project

    Belkins completed market research for a digital marketing agency to help the agency generate more sales and increase productivity. The client felt that Belkins delivered everything they needed.

    "We were most impressed by the responsive of the research team. They were always available for questions and feedback." — Chief Commericial Officer, Digital Marketing Agency 

    Former clients
    MyDutyFree
    CC-Interactive
    AddCPM
    Prof.Estate
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Kiev, Ukraine
    5.0
    5.0
    53 Clutch reviews
  • 3

    Helpware

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

    Notable Project

    Helpware delivers customer support services for a beauty, wellness, and lifestyle products company. The team handles incoming support ticket requests, tracks product defect data, and notifies relevant team members about necessary customer experience improvements. Frequent communication and rapid problem resolution have fostered a seamless engagement.

    "Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles." – Customer Experience Manager, Consumer Goods Company

    Former clients
    Google
    Cisco
    Mindbody
    Zendesk
    $ $ $ $ $
    equalizer $5,000+
    group250 - 999 Employees
    place Kyiv, Ukraine
    4.8
    4.8
    33 Clutch reviews
    Awards

    Official Member – 2019 Forbes Agency CouncilDatabox Premier Partner

  • 4

    Simply Contact

    Simply Contact is an outsourcing contact center based in Dnipro, Ukraine. The contact center, founded in 2015, has more than 400 employees and provides non-voice BPO/back office services and voice services. Simply Contact serves mid-market and other-sized companies in various industries that include hospitality & leisure; supply chain, logistics, and transport; and e-commerce.

    Notable Project

    An IT marketing agency hired Simply Contact to build a customer support team of dedicated agents who cover live chat requests, emails, and inbound calls. Simply Contact also provided a team on short notice when the agency required an outbound call center for a limited period of time. They now provide support in English and Spanish languages, 24/7. Because of the engagement, the agency saw an improvement in customer satisfaction.

    "I find impressive their ability to adapt to the project requirements. Also, they were able to start quickly." - Founder & CEO, IT Marketing Agency

    Former clients
    METRO
    WIZZ AIR
    Yves Rocher
    Ukrainian International Airlines (UIA)
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Dnipro, Ukraine
    4.8
    4.8
    6 Clutch reviews
  • 5

    SupportYourApp

    SupportYourApp is a customer support outsourcing company based in Kiev, Ukraine. Founded in 2010, SupportYourApp's team of more than 400 employees provides non-voice BPO/back office services and voice services. 

    Notable Project

    SupportYourApp worked with this software development company to assist with technical customer support. Their wide range of service entails taking charge of all general, pre-sales, and technical questions about the client's Windows and Mac software products.

    "Our website is featured on Shopper Approved, where around 85% of feedback is more than satisfied with support." – Marketing Director, Software Development Company

    Former clients
    Sogro
    Coppertino, Inc.
    Petcube
    Macphun
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Kyiv, Ukraine
    5.0
    5.0
    23 Clutch reviews
  • 6

    Universal Media

    Universal Media is a media agency founded in Minsk, Belarus in 2015 with more than 10 employees. They offer voice services, translation, and video production solutions for clients that work in the fields of advertising, financial services, and gaming.

    Notable Project

    Universal Media provided video voiceover and translation services for a travel agency. The agency was looking to dub one of their videos in Russian. Both the English and Russian versions of the videos ended up being a success.

    “You can immediately notice that the company has an excellent working process, the interaction was clear and efficient.” - Travel Agent, Travel Agency

    Former clients
    Apple Airpods
    UBS
    The International Committee of the Red Cross
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Minsk, Belarus
    5.0
    5.0
    9 Clutch reviews
  • 7

    Arise

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

    $ $ $ $ $
    equalizer $250,000+
    group250 - 999 Employees
    place Leeds, United Kingdom
    4.7
    4.7
    3 Clutch reviews
    Awards

    Gold Stevie Award (2018) , Silver B2B Stevie Award (2017) , IT International Business Executive of the Year (2017) , USA Industry Champion - Contact Center World (2016)

  • 8

    AnswerConnect

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

    Notable Project

    AnswerConnect provides security-oriented customer support for an IT Services firm in Florida. The client needed a provider that could handle both high volume and sophisticated customer issues, as well as save them money on operations. AnswerConnect provides contract-based consistent support, and has helped the client focus on their internal management and growth.

    "They have the ability to handle a high capacity of work. I save an estimate of 40% of time and money." — CEO, IT Firm

    Former clients
    UCLA
    Verizon
    Bank of America
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Edinburgh, United Kingdom
    4.6
    4.6
    31 Clutch reviews
  • 9

    Leadium

    Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.

    Notable Project

    Leadium worked on Lead Generation for a startup incubator. They conducted market research to identify target audiences and drive leads for third-party startup partners. In addition, the team structured an outreach program that booked appointments and launched outbound sales. Overall, the client was impressed with Leadium's work. 

    “We saw immediate returns in the form of responses and appointments, and we continue to receive strong leads. Multiple appointments are coming in each week. Leadium conducts ongoing research to expand our target audience and identify proper leads.” – Co-Founder, Startup Incubator

    Former clients
    Microsoft
    Sodexo
    Rydoo
    Rockbot
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Kyiv, Ukraine
    4.9
    4.9
    11 Clutch reviews
  • 10

    Wow24-7

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

    Notable Project

    Wow24-7 worked with this SaaS platform to provide outsourced support and lead qualification. Wow24-7 answers the phone, chat, and email communications from customers all day, every day. They even look for ways to help with lead generation for outbound calls.

    "Before our partnership with Wow24-7, we had no phones open for 16 of the 24 hours in a day. Now, we have 24/7 coverage." –Marketing Manager, SaaS Platform

    Former clients
    The App Solutions
    Gita Jewelry
    StudentShare
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Kyiv, Ukraine
    4.8
    4.8
    13 Clutch reviews
  • 11

    Intelligent Office

    Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.

    Notable Project

    Intelligent Office provides inbound call support for a manufacturing firm in Pennsylvania. The client's business benefits considerably from having inbound support, but they do not have the scale for such resources in-house. Intelligent Office provides a flexible pricing mechanism based on the client's needs. The team has been quick to adapt to shifting requirements.

    "Intelligent Office is very good at response time, as well as correctly finding ways to meet your needs in a pinch." – IT Director, Manufacturing Firm

    Former clients
    Odyssey Health Services
    Skillstat
    Era 303 Services
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place , United Kingdom
    4.5
    4.5
    26 Clutch reviews
  • 12

    Verbatim Virtual Receptionists

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

    Notable Project

    Verbatim Virtual Receptionists provided overflow call answering services to an IT outsourcing provider. They provided coverage as needed and logged the calls on the client’s CRM system. Verbatim Virtual Receptionists’ involvement was crucial to the client’s business and saved them a lot of time.

    “Having a reliable service to answer the overflow calls is vital to our business. It also helps to filter out unwanted calls and saves our staff a lot of time.” – Managing Director, IT Outsourcing Provider

    Former clients
    Zenith
    Berkshire Community Foundation
    Knight Frank
    Volkswagen
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Thatcham, United Kingdom
    4.8
    4.8
    2 Clutch reviews
  • 13

    Moneypenny

    Moneypenny is a communications outsourcing firm based in Charleston, South Carolina, that was established in 2000. Their team of 750 employees offers a diverse range of phone communication solutions including standard answering services, switchboard services, and customer support.

    Notable Project

    Moneypenny provides 24-hour customer support for a hospitality agency to help with after-hours services. Their team works around the clock to answer customers' questions. Their work improved the agency's customer service and generated new leads.

    " We have shown a great increase of customer clientele since hiring this company." — Senior Manager, Hospitality Firm

    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Wrexham, United Kingdom
    4.7
    4.7
    12 Clutch reviews
    Awards

    Sunday Times Top 5 Companies to Work For (2017)

  • 14

    The Contact Company

    The Contact Company is an outsourcing firm based in Birkenhead, U.K. Founded in 2006, it has more than 250 employees who specialize in non-voice BPO/back office services and voice services. The team primarily partners with enterprise and midmarket clients in the business services, financial services, retail, telecommunications, and e-commerce sectors.

    Notable Project

    The Contact Company established a scalable 24/7 customer service center to accommodate a television platform's growing customer needs. The team offers sales and technical support through a variety of channels including email, phone, social media, live chat, and web forums. The client spoke highly of the team's core values and their influence on their work.

    “Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction.” –Operations Director, Entertainment Platform
     

    Former clients
    Liverpool FC
    The Health Lottery
    Argos
    Plusnet
    at800
    Typhoo Tea
    $ $ $ $ $
    equalizer

    Undisclosed

    group1,000 - 9,999 Employees
    place Birkenhead, United Kingdom
    5.0
    5.0
    2 Clutch reviews
  • 15

    Abacus Cambridge Partners

    Abacus Cambridge Partners is a tech consultancy and BPO company that was founded in 2017. The core London-based team of about 50 coordinates voice, ERP consulting and system integration, IT strategy consulting services for midmarket and enterprise-sized clients in the e-commerce space.

    Notable Project

    A fintech company outsourced their call center needs to Abacus Cambridge Partners, looking to support their customers' claims. Abacus Cambridge Partners was responsible for negotiating the customers' bills for a lower rate. The call agents underwent intensive training, were quick-thinking, and adapted well to internal processes.

    "Most of them are educated, forward-thinking people, which is exactly what we’re going for. As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them." – Senior Operations Manager, Fintech Company

    Former clients
    Hafilat Industry LLC
    Safaricom
    Telenor
    $ $ $ $ $
    equalizer

    Undisclosed

    group1,000 - 9,999 Employees
    place London, United Kingdom
    4.8
    4.8
    3 Clutch reviews
  • 16

    Morph

    Founded in 2015, Morph is a call center based in Belgrade, Serbia. They have over 50 employees that work primarily with small businesses based in the United States. They specialize in claims processing, customer service, and data entry.

    Notable Project

    Morph works with a credit card processing company to provide ongoing customer service support. Their work has made the client's workflow more efficient.

    "They perform well and offer their services at an affordable price." – President & CEO, Credit Card Tech Company

    Former clients
    Cross Country Movers
    Merchant Chimp
    InfoNetworks
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Belgrade, Serbia
    5.0
    5.0
    4 Clutch reviews
  • 17

    Datarob

    Datarob is a Kyiv, Ukraine-based voice services company. Their team of over 10 employees was founded in 2019 and serves small and midmarket businesses in the IT industry. Additional services include digital and email marketing.

    Notable Project

    Datarob provided lead generation services to an IT out-staffing company. The team focused on content production and strategy as well as PPC, capturing around 50 new leads per month and satisfying the internal team. 

    "We have 5,000 clients that came to us and started working with us thanks to Datarob’s services and support." —Sales, IT Out-Staffing Company

    Former clients
    Infura
    Geozilla
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Tallin, Estonia
    5.0
    5.0
    5 Clutch reviews
  • 18

    LimTC

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Notable Project

    LimTC partnered with a plagiarism checking software to assist them with SDR services. They provided the client with market strategy, which improved lead rates by over 400% and a customer success rate of 98%.

    “They integrated directly into our business model and made the entire process seamless. I loved the fact that they are a local company and would come and work from our office to make us feel like a single team/unit on the same mission.” –– Head Of SDR, Plagiarism Checking Software

    Former clients
    eKomi Ltd
    OneLook
    NectarDesk
    $ $ $ $ $
    equalizer $5,000+
    group250 - 999 Employees
    place Kiev, Ukraine
    4.9
    4.9
    19 Clutch reviews
  • 19

    Quantanite

    Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.

    Notable Project

    A food delivery company hired Quantanite to work with the menu content team to help us achieve our service levels around programing the menu content. Quantanite programs new menus to include specials that partners would like to see, seasonal changes, and changes caused by the COVID-19 pandemic. They also provide support in the uploading of images and account creation, as well as specific marketing and promotion activities. The Quantanite team has been exceeding expectations with their work in this ongoing engagement.

    "Consistently, they've been over 100%, and they’re completing their work faster than I expect them to." - Director of Restaurant Success, Food Delivery Company

    Former clients
    Just Park
    American Express
    Time Inc.
    Quantcast
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place London, United Kingdom
    4.8
    4.8
    4 Clutch reviews
  • 20

    Mindy Support

    Founded in 2013, Mindy Support is a business services company that is headquartered in Cyprus with an additional office in Ukraine. They mainly work with midmarket and enterprise companies in the advertising, IT, healthcare, and retail industries. The team of 260 specializes in voice services, transcription, and back office services. 

    Notable Project

    Mindy Support offered their expertise to a marketing group that needed to engage with B2B companies through sources like LinkedIn. They provided cost-effect support to engage in business development for the client.

    “It’s very effective. We make great use of communications technology to bridge the time and distance gap. Their effective use of technology to make the time distance entirely irrelevant.” – Owner, Marketing Group

    $ $ $ $ $
    equalizer

    Undisclosed

    group1,000 - 9,999 Employees
    place Limassol, Cyprus
    5.0
    5.0
    12 Clutch reviews
  • 21

    Leadable

    Leadable is a digital advertising agency founded in 2019 in Dublin. With a team of 10+ members, they provide voice services as well as direct marketing and content marketing to small businesses in the IT and advertising industries.

    Notable Project

    Leadable handled digital marketing for a SaaS company dealing in people analytics with the objective of increasing conversions and improving outreach. The client appreciated quality work, their seamless workflow, and weekly updates.

    "I am confident that they are invested in working with us and ensuring that we make our goals." – CEO, SaaS Company

    Former clients
    Meister
    Verne Global
    Affinity
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Dublin, Ireland
    4.7
    4.7
    9 Clutch reviews
  • 22

    Beyond Codes Inc.

    Beyond Codes Inc. is a lead generation and appointment setting company based in Simi Valley, Calif., with an office in Hammersmith, U.K. The company, founded in 2008, has almost 300 employees and provides voice services, event marketing & planning, market research, email marketing, social media marketing, and non-voice BPO/back office services. Beyond Codes Inc. serves enterprise and smaller-sized companies in IT and other industries.

    Notable Project

    An operations management and analytics company hired Beyond Codes Inc. to generate leads and set appointments with potential clients. Beyond Codes Inc. was tasked to target senior decision-makers, make them aware of the company's expertise, and connect them to the company's sales team by scheduling a meeting. Beyond Codes Inc. was able to meet the company's expectations with the work that they did.

    "Scheduling meetings with CXOs and key decision-makers is a tall task but the creatively and resourcefulness of the team from Beyond Codes helped us with positive outcomes." - CMO, Operations Management and Analytics Company

    Former clients
    EXL
    $ $ $ $ $
    equalizer $25,000+
    group250 - 999 Employees
    place Hammersmith, United Kingdom
    4.7
    4.7
    3 Clutch reviews
  • 23

    VirtusaPolaris

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

    Notable Project

    A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.

    "This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company

    Former clients
    Pegasystems
    JPMorgan
    AIG
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place London, United Kingdom
    5.0
    5.0
    2 Clutch reviews
    Awards

    American Business Awards: Most Innovative Technology Company of the Year (2017), , Pega Partner Award (2017 , Gold Stevie Winner (2017)

  • 24

    TELUS International

    TELUS International is a BPO contact center headquartered in Sofia, Bulgaria. They also have offices in Bucharest, Romania, and Old Trafford, United Kingdom. Founded in 2004, they have about 1,092 employees that serve clients in the financial, gaming, and IT industries. They specialize in voice services.

    Notable Project

    TELUS International provided custom development services for a workplace safety and insurance board. They built a healthcare billing system, handling end-to-end development. The solution is used by over 30,000 healthcare institutions and decreased payment processing time.

    "What sets them apart is the balance of both value of the functionalities they’ve brought on board together with their ability to connect and build a platform that was scalable to adapt to the e-health landscape." –Manager of Program Effectiveness, Workplace Safety and Insurance Board

    Former clients
    Workplace Safety and Insurance Board
    $ $ $ $ $
    equalizer $1,000+
    group10,000+ Employees
    place Sofia, Bulgaria
    5.0
    5.0
    1 Clutch review
  • 25

    Supporto

    Supporto is a customer support agency based in Ukraine. They employ four staff who specialize in community management, social networking, and customer support for small and large businesses. Services include market analysis, solution development, content management, and design.

    Notable Project

    Supporto provided 24/7 customer service for a marketing and advertising company, including monitoring social media and moderating and participating in customer chats. They also fielded negative feedback and attempted to improve the brand’s reputation. Customers regularly leave positive feedback about their experiences with Supporto's staff.

    “Supporto saves us an enormous amount of time and allows us to focus on other tasks. We regularly get positive feedback from customers who say they receive fast responses in chats or on social media, and that chat moderators are pleasant and polite. Customers have a positive image of our company thanks to Supporto’s work.” – Marketing Officer, Marketing and Advertising Company

    Former clients
    Emercoin
    Betmatch
    Crystals
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place , Ukraine
    5.0
    5.0
    1 Clutch review
  • 26

    MoveUp Solutions

    MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.

    Notable Project

    MoveUp Solutions assisted a safety education company with business management and web development efforts. In addition to this work, they advised the client to globally expand. Following their guidance, the company was able to conduct Occupational Safety and Health Administration (OSHA) training in China and audits in U.S. facilities owned by Japanese firms.

    “Their command of English and knowledge of web design were excellent. I would use them again.” — Partner, Safety Firm

    Former clients
    Liberty National
    New Visions for Public Schools
    Upright Solutions
    Viabox
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place Kharkiv, Ukraine
    5.0
    5.0
    2 Clutch reviews
  • 27

    Taskforce BPO

    Located in Knoxville, Tenn., Taskforce BPO is a veteran-owned company that provides clients of all sizes with labor solutions. Made up of 90 employees, the company specializes in voice services and non-voice BPO/back office services. Taskforce BPO was founded in 2015 and predominantly serves clients in the healthcare, financial services, business services, and retail industries.

    Notable Project

    Taskforce BPO offered business processes support to a utility services firm. The company provided the firm with data management, projects, telemarketing, appointment setting, and answering services. Taskforce BPO's demonstrated a commitment to deadlines and a keen ability to produce high-quality work. Their efforts make it possible for the firm to save roughly $5000-$8000 each month. 

    "Our firm's experience with Taskforce BPO has been a positive one." – Administrative Manager, Utility Services Firm 

    Former clients
    Dental Practices
    Primary Care Providers
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Bitola, Macedonia
    5.0
    5.0
    3 Clutch reviews
  • 28

    time etc

    Time Etc is a virtual assistant company based in Birmingham, UK. The company, founded in 2007, has a staff of over 250 employees that provides back office, voice, and transcription services to various companies, particularly to their executives. 

    Notable Project

    Time Etc was tapped by a Data Project Management Firm to handle important tasks like research, email outreach, and accounting, that the client had no time to handle in-house. The client experienced a low turnover rate in his assistants because the client found them proactive and dedicated.

    "Their ability to handle sensitive information such as passwords and credit cards sets them apart from other companies." - Managing Director, Data Project Management Firm

    Former clients
    Google
    Facebook
    Big Data Institute
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Birmingham, United Kingdom
    4.0
    4.0
    1 Clutch review
  • 29

    Aidey

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Notable Project

    Aidey provided call center services for a fintech company. Aidey handled the customer support needs of the company so that they could serve a larger number of clients. The company’s service capacity has increased as a result.

    “The setup of the team took less than a month so I think that’s quite good.” - COO, Fintech Company

    Former clients
    MyCheck
    Loginn
    Cyber-Duck
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place London, United Kingdom
    4.9
    4.9
    9 Clutch reviews
  • 30

    GotYourBack Support

    GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.

    Notable Project

    GotYourBack Support provided team outsourcing services to consumer software developers. The developers were in urgent need of a customer happiness team. GotYourBack Support helped find talent to maintain good customer feedback management.

    “When you hear their reasonable suggestions on how to improve something you know really well deserves respect.” - COO, Consumer Software Developers

    Former clients
    Byte Technologies
    $ $ $ $ $
    equalizer $10,000+
    group50 - 249 Employees
    place Ivano-Frankivsk, Ukraine
    5.0
    5.0
    4 Clutch reviews
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