Top 100 Call Center Services in Europe
The Best of April 2024
Looking for a top voice service and call center company in Europe?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Europe. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best Europe Voice Services Providers
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
SupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 2000 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Denver, CO
Cience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Industries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
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31
- $1,000+
- 1,000 - 9,999 employees
- London, United Kingdom
Quantanite is a professional services company based in London and has offices in Johannesburg and Dhaka, Bangladesh. The company, founded in 2014, has more than 1,000 employees and provides non-voice BPO/back office services, voice services, transcription, AI, and email marketing services. Quantanite serves small and larger-sized companies in various industries that include automotive, business services, and consumer products & services.
Clients
- Just Park
Industries
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32
- $1,000+
- 250 - 999 employees
- Edinburgh , United Kingdom
SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.
Clients
- Krispy Kreme
Industries
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Featured providers
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- $1,000+
- 50 - 249 employees
- Chicago, IL
Hit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Davao City, Philippines
Launched in 2006, six eleven global services and solutions is a call center service. The company specializes in call center services, sales outsourcing, back office outsourcing, customer service outsourcing, and more and has a large team. The company is in Davao City, Philippines and Davao City, Philippines.
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33
- $250,000+
- 1,000 - 9,999 employees
- București, Romania
Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.
Industries
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34
- Undisclosed
- 250 - 999 employees
- Wrexham, United Kingdom
Moneypenny is a call answering and managed live chat firm based in Duluth, Georgia, that was established in 2000. Their team of over 1000 employees answers calls and live chats for mid-market and large companies looking for more personalized service.
Clients
- Eagle Bioscience
Industries
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35
- $5,000+
- 50 - 249 employees
- Sofia, Bulgaria
Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.
Clients
- J2 GLobal
Industries
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36
- Undisclosed
- 50 - 249 employees
- London, United Kingdom
Abacus Cambridge Partners is a tech consultancy and BPO company that was founded in 2017. The core London-based team of about 50 coordinates voice, ERP consulting and system integration, IT strategy consulting services for midmarket and enterprise-sized clients in the e-commerce space.
Clients
- Hafilat Industry LLC
Industries
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37
- $1,000+
- 10 - 49 employees
- Tallinn, Estonia
Datarob is a Kyiv, Ukraine-based voice services company. Their team of over 10 employees was founded in 2019 and serves small and midmarket businesses in the IT industry. Additional services include digital and email marketing.
Industries
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38
- Undisclosed
- 1,000 - 9,999 employees
- Edinburgh, United Kingdom
AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.
Clients
- UCLA
Industries
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39
- $1,000+
- 250 - 999 employees
- Amsterdam, Netherlands
Launched in 2015, Pexly is a back office outsourcing company. The company specializes in back office outsourcing, customer service outsourcing, and sales outsourcing and has a midsize team. The company is in Amsterdam, Netherlands.
Industries
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40
- $1,000+
- 50 - 249 employees
- Cluj-Napoca, Romania
FSPGlobal is a call center founded in 2008. They are based in Cluj-Napoca, Romania and have a midsize team. The company provides voice services.
Industries
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41
- $1,000+
- 1,000 - 9,999 employees
- Lisboa, Portugal
Enshored is an outsourcing firm headquartered in Long Beach, Calif. with an office in Pasig City, Philippines. They are run by a team of 840 professionals who provide non-voice BPO/back-office, voice, and social media marketing services to businesses ranging from startups to enterprises. Their voice/call center services focus on customer support/experience, order processing, and other outbound services.
Clients
- LevelUp
Industries
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42
- $1,000+
- 10 - 49 employees
- London, United Kingdom
Established in 2021, Growth Hub is an other marketing company. The agency offers other marketing and business consulting and has a small team.
Industries
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43
- $1,000+
- 10 - 49 employees
- Newcastle upon Tyne, United Kingdom
Launched in 2018, Megan Killion Consulting is a content marketing company. The small Orlando, Florida-based team provides content marketing, branding, digital strategy, social media marketing, and more.
Clients
- NTM (National Technology Management)
Industries
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44
- $5,000+
- 50 - 249 employees
- L'viv, Ukraine
Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.
Industries
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45
- $1,000+
- 10 - 49 employees
- London, United Kingdom
AMD is a business consulting company. The small London, United Kingdom-based agency was established in 2019. Their services include business consulting, email marketing, advertising, voice services, and more.
Clients
- Mind Future Gaming
Industries
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46
- $1,000+
- 2 - 9 employees
- London, United Kingdom
Friday Solved, a business consulting company, is based in London, United Kingdom. They offer business consulting, marketing strategy, content marketing, content writing services, and more and were established in 2018.Read MoreIndustries
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47
- $1,000+
- 10 - 49 employees
- Countesthorpe, United Kingdom
Paragon Sales Solutions is a telemarketing and marketing agency founded in Leicester, England in 2019 with fewer than 10 employees. They offer social media marketing, business consulting, and voice services for small businesses.
Clients
- App Sapiens
Industries
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48
- $1,000+
- 10 - 49 employees
- Sabadell, Spain
Vparagon is a sales outsourcing company. Their small team is based in Sabadell, Spain. Their services include sales outsourcing, business consulting, and corporate training. The agency was founded in 2017.
Industries
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49
- $1,000+
- 2 - 9 employees
- London, United Kingdom
Callpalooza is a sales outsourcing company based in London, United Kingdom. The small team provides sales outsourcing, social media marketing, and search engine optimization. The company was founded in 2020.
Clients
- All Services 4 U
Industries
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50
- $5,000+
- 10 - 49 employees
- Kyiv, Ukraine
Based in Kyiv, Ukraine, Addlium is a small social media marketing agency. They focus on social media marketing, sales outsourcing, and email marketing and were launched in 2022.
Clients
- SSO Logistics
Industries
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51
- $5,000+
- 250 - 999 employees
- Kyiv, Ukraine
Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients.
Clients
- eKomi Ltd
Industries
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52
- $100,000+
- 10,000+ employees
- Barcelona, Spain
TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.
Industries
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53
- $1,000+
- 250 - 999 employees
- Varna, Bulgaria
Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.
Industries
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54
- $1,000+
- 10 - 49 employees
- Ipswich, United Kingdom
GLO - Generate Leads Online is a freelance digital marketing agency based in Ipswich, England. Founded in 2019, the company offers SEO, web design, and PPC services to small businesses. Their SEO services focus on on-site optimization, link earning, and local search.
Clients
- Fees Free Mortgages
Industries
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55
- $10,000+
- 50 - 249 employees
- Stari Bohorodchany, Ukraine
GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.
Clients
- Byte Technologies
Industries
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56
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.
Industries
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57
- $1,000+
- 10 - 49 employees
- London, United Kingdom
Orpiv is a digital marketing agency that has been offering web development, social media marketing, and other digital marketing services to their small business, enterprise, and mid-market clients in the IT, business services, and advertising and marketing industries since 2014. Their 50 employees are based out of their offices in Baramulla, India and Denmark.
Industries
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58
- $5,000+
- 2 - 9 employees
- London, United Kingdom
One Umbrella is a SaaS & tech digital marketing growth company based in London. The company, founded in 2019, has a team of less than ten that provides social media marketing and PPC services. One Umbrella serves small and larger-sized companies in the business services, education, IT, and e-commerce industries.
Clients
- Dyson
Industries
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59
- $5,000+
- 10 - 49 employees
- Sofia, Bulgaria
Hypernova Marketing is a PPC agency. They are located in Sofia, Bulgaria and have a small team that specializes in pay per click, conversion optimization, digital strategy, web design, and more. The firm was established in 2019.
Industries
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60
- Undisclosed
- 10 - 49 employees
- Burscough, United Kingdom
Established in 2011, Face for Business is a customer service outsourcing company. The small team provides customer service outsourcing. The company is in Burscough, United Kingdom.
Industries
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