Top 100 Inbound Call Centers in the United States

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Top 100 Inbound Call Centers in the United States

The Best of December 2025

Looking for a top inbound call center in the United States?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in United States. 

Jump to Most Reviewed Companies

List of the Best United States Inbound Call Center Companies

  • 61
    (7 Reviews) 4.6

    Timeliness

    4.4

    Service Excellence

    4.6

    Value

    4.5

    Would Recommend

    4.7
    Undisclosed
    50 - 249 employees
    Gastonia, NC

    AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
     

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    Clients

    Robert R. McGill Air Conditioning INC
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  • 62
    (1 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    4.5

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Ocala, FL

    Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

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  • 63
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Walnut, CA

    Headquartered in Walnut, California, Helplama is a customer service outsourcing company. The company provides customer service outsourcing, direct marketing, call center services, and back office outsourcing and is midsize.The company was founded in 2016.

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    Industries

  • 64
    (31 Reviews) 4.6

    Timeliness

    1.6

    Service Excellence

    1.6

    Value

    1.6

    Would Recommend

    4.6
    Undisclosed
    1,000 - 9,999 employees
    Portland, OR

    AnswerConnect is a contact center solutions firm based in Portland, Ore. Established in 2002, they have 38 employees, and offer a wide variety of voice-oriented customer service options. Their solutions include voice and non-voice BPO/back office services.

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    Clients

    UCLA

    Industries

  • 65
    (4 Reviews) 5.0

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    Birmingham, AL

    Atelier Lumikha is a non-voice bpo/back office services company. Launched in 2005, the team focuses on non-voice bpo/back office services, voice services, content marketing, corporate training, and more. Their small company is Dumaguete, Philippines-based.

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    Industries

  • 66
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    Delray Beach, FL

    Answering service Global Call Forwarding was established in 1996. The agency specializes in voice services and has a small team.

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    Industries

  • 67
    (1 Reviews) 3.5

    Timeliness

    0.0

    Service Excellence

    4.0

    Value

    0.0

    Would Recommend

    4.0
    Undisclosed
    2 - 9 employees
    Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

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    Clients

    Mayo Clinic

    Industries

  • 68
    (8 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.7

    Value

    4.3

    Would Recommend

    4.9
    Undisclosed
    10 - 49 employees
    Portland, OR

    Physicians Answering Service is a telephone answering company headquartered in Portland, Ore. They have about 12 team members. Since 1990, they have provided voice services as well as non-voice back-office services to clients in the dental, healthcare, and medical industries.

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    Industries

  • 69
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Dallas, TX
    Kore BPO, an answering service company, was established in 2023. Their small team is located in ; and Dallas, Texas. Their services include Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and HR Outsourcing.
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  • 70
    (6 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Houston, TX
    OnQ Global is a Houston, Texas-based call center. The midsize company was launched in 2013. Their services include Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.
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    Industries

  • 71
    (6 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    10 - 49 employees
    Phoenix, AZ
    Veza Reception is a Phoenix, Arizona-based phone answering service. The small firm was established in 2023. Their services include Call Center Services and Customer Service Outsourcing.
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    Industries

  • 72
    (10 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.2

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    Bristol, CT

    American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.

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    Industries

  • 73
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $25,000+
    50 - 249 employees
    Lehi, UT
    In Lehi, Utah, Boomsourcing is an answering service. The agency provides Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Demand Generation Marketing, and more and is midsize.The agency was established in 2002.
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    Industries

  • 74
    (7 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.4

    Would Recommend

    4.9
    $1,000+
    10 - 49 employees
    Capon Bridge, WV

    Direct Answer is a full-service e-commerce logistics and support firm in Oxon Hill, Md. Founded in 1991, they have about 8 employees that serve a range of clients in a variety of sectors. Direct Answer provides voice services and non-voice BPO.

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  • 75
    (1 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    5.0

    Would Recommend

    4.5
    Undisclosed
    1,000 - 9,999 employees
    Cincinnati, OH

    RDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.

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    Industries

  • 76
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    10,000+ employees
    Mount Olive, NJ

    TMP Direct is a large call center service located in Mount Olive, New Jersey. Launched in 1987, the team provides voice services, IT managed services, HR services, and non-voice bpo/back office services.

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    Industries

  • 77
    (26 Reviews) 4.5

    Timeliness

    0.4

    Service Excellence

    0.4

    Value

    0.4

    Would Recommend

    4.6
    Undisclosed
    250 - 999 employees
    Denver, CO

    Intelligent Office is a business process outsourcing firm based in Denver with offices in Washington, DC, London, and Canada. Established in 2010, their team has grown to 300 employees. Intelligent Office offers a wide range of outsourced operations solutions. The bulk of their services consists of voice BPO, including inbound calls and customer support; they also offer non-voice services, such as live chat and virtual assistant solutions.

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    Clients

    Oddyssey Health Services
  • 78
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    2 - 9 employees
    Sunny Isles Beach, FL
    Josh No Code is a robotics process automation company established in 2022. The agency focuses on robotics process automation, custom software development, CRM consulting and SI, mobile app development, and more and has a small team.
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    Industries

  • 79
    (3 Reviews) 4.7

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.5

    Would Recommend

    4.7
    $250,000+
    250 - 999 employees
    Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

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    Industries

  • 80
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Arlington, VA

    Founded in 2019, Salaria Sales Solutions is a digital strategy company. The midsize team offers digital strategy, content marketing, call center services, and customer service outsourcing. The company is located in Arlington, Virginia.

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    Industries

  • 81
    (64 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Philadelphia, PA
    Located in Brooklyn, New York; Los Angeles, California; Chicago, Illinois and Houston, Texas, Top Virtual Assistant is a Back Office Outsourcing company. The midsize agency was founded in 2020. Their services include Back Office Outsourcing, Call Center Services, Sales Outsourcing, Content Moderation Services, and more.
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    Industries

  • 82
    (11 Reviews) 3.2

    Timeliness

    3.3

    Service Excellence

    3.1

    Value

    3.0

    Would Recommend

    3.1
    $1,000+
    10 - 49 employees
    New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 83
    (1 Reviews) 4.5

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    4.5
    Undisclosed
    10,000+ employees
    Sacramento, CA

    ModSquad, a public relations company, was founded in 2007. In San Francisco, California, their midsize team offers public relations, IT managed services, IT staff augmentation, and IT strategy consulting.

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    Clients

    Warner Brothers

    Industries

  • 84
    (6 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Las Vegas, NV

    Tele-Help-Ing is an answering service company launched in 2020. They are located in Las Vegas, Nevada and have a midsize team. Their services include Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing.

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    Industries

  • 85
    (19 Reviews) 4.5

    Timeliness

    4.4

    Service Excellence

    4.5

    Value

    4.4

    Would Recommend

    4.5
    $1,000+
    50 - 249 employees
    Omaha, NE

    Complete Call Solutions is a voice services outsourcing firm in Omaha, Nebraska. Founded in 2008, they have about 74 employees that serve clients in the retail, hospitality, and financial services sectors. 

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    Industries

  • 86
    (1 Reviews) 0.5

    Timeliness

    0.5

    Service Excellence

    0.5

    Value

    0.5

    Would Recommend

    1.0
    Undisclosed
    250 - 999 employees
    Roswell, GA

    Founded in 2010, Belay is a non-voice bpo/back office services and phone answering service. Their midsize team is in Atlanta, Colorado. Their services include non-voice bpo/back office services and voice services.

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    Industries

  • 87
    (95 Reviews) 4.5

    Timeliness

    4.7

    Service Excellence

    4.6

    Value

    4.3

    Would Recommend

    4.5
    $1,000+
    50 - 249 employees
    San Francisco, CA

    AI Bees is a digital agency in San Francisco. Founded in 2018, they have about 161 employees that serve mostly small-business and midmarket clients in the IT, business, and advertising industries. Services include digital strategy, email marketing, and digital marketing.

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    Clients

    COPADO

    Industries

  • 88
    (2 Reviews) 4.3

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.0

    Would Recommend

    4.3
    $10,000+
    250 - 999 employees
    North Charleston, SC
    Launched in 1998, Sales Focus Inc. Is a Sales Outsourcing company. Their midsize team is in North Charleston, South Carolina. Their services include Sales Outsourcing, Call Center Services, Account-Based Marketing, and Recruiting.
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    Industries

  • 89
    (14 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Great Neck Plaza, NY
    The Hour - Back Office and Virtual Assistant Services is a Back Office Outsourcing company. They offer Back Office Outsourcing, Customer Service Outsourcing, Call Center Services, Finance & Accounting Outsourcing (FAO), and more and were founded in 2015. Their midsize team is Great Neck Plaza, New York-based.
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    Industries

  • 90
    (8 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    New York, NY

    PissedConsumer, a public relations agency and customer service outsourcing company, was established in 2006. The company offers public relations and customer service outsourcing and has a midsize team.

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    Clients

    Shein ClickFunnels Herbies Seeds Ixigo

    Industries

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