ModSquad

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ModSquad, a public relations company, was founded in 2007. In San Francisco, California, their midsize team offers public relations, IT managed services, IT staff augmentation, and IT strategy consulting.

Client Insights

Industry Expertise

Consumer products & services

10%

Gaming

10%

eCommerce

10%

Advertising & marketing

5%

Arts, entertainment & music

5%

Business services

5%

Education

5%

Energy & natural resources

5%

Financial services

5%

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 25%

Enterprise (>$1B) 50%

Common Project Size

This provider does not have any client reviews.

Clients

  • Warner Brothers

Highlights from Recent Projects

Overall Rating

4.5
1 Review

ModSquad was hired by an e-commerce company, specializing in the wholesale of slippers and bags, to manage all consumer inquiries. The company's manager of customer service found ModSquad through a referral and was drawn to the high ratings, great culture fit, and good value for cost. In response, ModSquad assigned over 20 teammates to the project with the key deliverables being to answer calls and respond to emails in a timely manner. The feedback from the e-commerce company was positive, appreciating ModSquad's efficient and effective approach to customer service.

Timeliness

5.0

Service Excellence

5.0

Value

4.0

Would Recommend

4.5