Top 100 Inbound Call Centers in the United States

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Top 100 Inbound Call Centers in the United States

The Best of October 2024

Looking for a top inbound call center in the United States?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in United States. 

Jump to Most Reviewed Companies

List of the Best United States Inbound Call Center Companies

  • 121
    (4 Reviews) 4.4
    • Timeliness

      4.4
    • Service Excellence

      4.4
    • Value

      4.6
    • Would Recommend

      4.3
    • $1,000+
    • 50 - 249 employees
    • Diamond Bar, CA

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

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    Clients

    • NextGen Healthcare

    Industries

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  • 122
    (3 Reviews) 4.3
    • Timeliness

      4.2
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • Sacramento, CA

    Softfile is a BPO services corporation founded in 1988. Based in Sacramento, Calif., their team of about 20 employees specializes in Non-Voice BPO/Back Office Services and voice services. The industries they focus on are financial services, legal, healthcare, and medical. 

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    Clients

    • The County of Sonoma

    Industries

  • 123
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Winchester, VA
    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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    Industries

  • 124
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • Gaithersburg, MD
    Contio.tech is an UX design agency. Launched in 2016, the agency is based in. The small team offers ux/ui design, BI & big data consulting & SI, web development, application testing, and more.
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    Industries

  • 125
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 10 - 49 employees
    • Wilmington, DE
    FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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    Industries

  • 126
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Miami, FL
    Call center service GIC BPO LLC is located in Miami, Florida. The midsize agency was founded in 2019. Their services include call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.
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    Industries

  • 127
    (2 Reviews) 4.5
    • Timeliness

      4.3
    • Service Excellence

      4.5
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA
    Wrrk is a customer service outsourcing company. They are based in San Francisco, California and have a midsize team. Their services include customer service outsourcing, call center services, and back office outsourcing.
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    Industries

  • 128
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • West Palm Beach, FL
    Sms marketing company TheLiveForce is in West Palm Beach, Florida and Dubai, United Arab Emirates. The agency provides sms marketing, other digital marketing, call center services, customer service outsourcing, and more and is midsize.The agency was established in 2023.
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    Industries

  • 129
    (2 Reviews) 3.8
    • Timeliness

      4.5
    • Service Excellence

      3.8
    • Value

      3.8
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • Sheridan, WY
    Primary BPO, a back office outsourcing company, was launched in 2023. They are located in Rigby, Idaho and have a midsize team. Their services include back office outsourcing, call center services, transcription, and recruitment process outsourcing.
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    Industries

  • 130
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Houston, TX

    High Standards Technology, Inc. Is a small Houston, Texas-based [company:type]. Founded in 2002, the team provides [company:service_lines].

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  • 131
    (2 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Sycamore, IL

    Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.

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    Clients

    • Petland

    Industries

  • 132
    (1 Reviews) 2.0
    • Timeliness

      0.0
    • Service Excellence

      2.0
    • Value

      0.0
    • Would Recommend

      2.5
    • Undisclosed
    • 10 - 49 employees
    • Erie, PA

    PCMSI is a professional telecommunications agency based in Erie, Pa. The company was founded in 1962 and employs a team of just under 30. They provide a range of voice services for clients in a variety of industries. 

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    Industries

  • 133
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New Providence, NJ
    Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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    Industries

  • 134
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Santa Clarita, CA

    NETbilling is a non-voice bpo/back office services company. Their small team is located in Santa Clarita, California. Their services include non-voice bpo/back office services. The firm was launched in 1998.

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  • 135
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Overland Park, KS
    Hey Lieu is a back office outsourcing company. Based in Overland Park, Kansas, their small team specializes in back office outsourcing, sales outsourcing, customer service outsourcing, and other IT consulting and SI. The agency was founded in 2024.
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  • 136
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • West Hartford, CT
    Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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    Industries

  • 137
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA
    Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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    Clients

    • Cedars Sinai Hospital

    Industries

  • 138
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Los Angeles, CA
    Zventus is an answering service company. They focus on Call Center Services and Sales Outsourcing and were founded in 2016. The agency is located in Los Angeles, California.
    Read More

    Industries

  • 139
    (0 Reviews)

    Not yet reviewed.

    • $250,000+
    • 250 - 999 employees
    • Phoenix, AZ
    Televerde is a Sales Outsourcing company in Phoenix, Arizona. They offer Sales Outsourcing and Call Center Services and were launched in 1994.
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  • 140
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Dallas, TX
    Located in Dallas, Texas and Buffalo, New York, HiOperator is an e-commerce development company. Their services include E-Commerce Development and Customer Service Outsourcing.
    Read More

    Industries

  • 141
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • New York, NY
    Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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    Industries

  • 142
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • San Francisco, CA
    Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
    Read More

    Industries

  • 143
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Queens Village, NY
    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
    Read More

    Industries

  • 144
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • Toledo, OH
    Comprehensive Data Services, Inc is an IT managed services company. They are headquartered in Toledo, Ohio. Their team provides IT managed services and cloud consulting & SI.
    Read More

    Industries

  • 145
    (0 Reviews)

    Not yet reviewed.

    • $50,000+
    • 10,000+ employees
    • Santa Monica, CA
    TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
    Read More

    Industries

  • 146
    (0 Reviews)

    Not yet reviewed.

    • $250,000+
    • 50 - 249 employees
    • Brentwood, TN
    Phone answering service Svast Healthcare Technologies was launched in 2020. The midsize team specializes in Call Center Services.
    Read More

    Industries

  • 147
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Aubrey, TX
    The Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
    Read More
  • 148
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Gilroy, CA
    Rush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
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    Industries

  • 149
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • San Jose, CA
    RCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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    Clients

    • Frederick Bodie, M.D - Dermatologist

    Industries

  • 150
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Santa Monica, CA
    Calltastic , a Business Consulting company, is based in Santa Monica, California. They provide Business Consulting and Call Center Services and were established in 2020.
    Read More

    Industries

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