Top 70 Retail Companies Phone Answering Services in the United States
The Best of December 2024
Looking for a top retail answering service in the United States?
Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.
To assist you in your search for a partner, we’ve compiled this list of the top Retail phone answering services in United States. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Retail Answering Services in USA
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1
- $5,000+
- 1,000 - 9,999 employees
- Lexington, KY
Read MoreHelpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.
Clients
- DoorDash
Industries
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2
- $5,000+
- 250 - 999 employees
- Home, KS
Read MoreBlue Valley Marketing is a midsize direct marketing company. Launched in 1991, the company is headquartered in Home, Kansas. Their services include direct marketing, market research, content marketing, and other marketing.
Industries
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3
- $1,000+
- 1,000 - 9,999 employees
- Chicago, IL
Read MoreHugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.
Industries
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4
- $1,000+
- 50 - 249 employees
- Chicago, IL
Read MoreHit Rate Solutions is a global provider of contact center services to clients worldwide. Primarily focused on industries such as consumer products, retail, and manufacturing, Hit Rate Solutions specializes in voice services and non-voice BPO/back office services. The company was established in 2008 and is headquartered in Bacolod, Philippines. Their team is made up of 39 employees.
Clients
- CleanWel Solutions
Industries
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5
- $1,000+
- 250 - 999 employees
- Miami Beach, FL
Read MoreUassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.
Clients
Industries
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6
- $1,000+
- 50 - 249 employees
- Afton, WY
Read MoreWow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.
Clients
- The App Solutions
Industries
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7
- $5,000+
- 50 - 249 employees
- Austin, TX
Read MoreOutsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004 and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.
Clients
- Fonality
Industries
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8
- Undisclosed
- 1,000 - 9,999 employees
- Margate, FL
Read MoreGlobal Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.
Clients
- Crate&Barrel
Industries
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9
- $1,000+
- 50 - 249 employees
- Oakland, CA
Read MoreLocated in Oakland, California, Telecom, Inc. Is an answering service. The midsize agency was established in 1993. Their services include voice services and non-voice bpo/back office services.
Industries
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10
- $5,000+
- 250 - 999 employees
- Beverly, MA
Read MoreOnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.
Clients
- Southwest Indian Foundation
Industries
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11
- $1,000+
- 50 - 249 employees
- Omaha, NE
Read MoreComplete Call Solutions is a voice services outsourcing firm in Omaha, Nebraska. Founded in 2008, they have about 74 employees that serve clients in the retail, hospitality, and financial services sectors.
Industries
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12
- Undisclosed
- 1,000 - 9,999 employees
- Cincinnati, OH
Read MoreRDI Corporation is a telephone answering service. The large Cincinnati, Ohio-based company was established in 1978. Their team offers voice services, IT managed services, market research, and non-voice bpo/back office services.
Industries
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13
- $1,000+
- 1,000 - 9,999 employees
- Burnsville, MN
Read MoreThe Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.
Industries
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14
- $1,000+
- 1,000 - 9,999 employees
- Sandy, UT
Read MoreNICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.
Industries
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15
- $250,000+
- 250 - 999 employees
- Miramar, FL
Read MoreArise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.
Industries
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16
- $10,000+
- 250 - 999 employees
- Las Vegas, NV
LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.Read MoreIndustries
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17
- $1,000+
- 250 - 999 employees
- Bradenton, FL
Read MorePerfect Data Entry is a business process outsourcing firm based in Bradenton, Fla. Established in 2015, they have 38 employees, and provide a variety of database management and back-office solutions. Their services consist of mostly non-voice BPO/back office services.
Industries
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18
- Undisclosed
- 1,000 - 9,999 employees
- Winchester, VA
Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.Read MoreIndustries
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19
- Undisclosed
- 50 - 249 employees
- Marina del Rey, CA
Read MoreXync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.
Industries
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20
- $1,000+
- 2 - 9 employees
- Manhattan Beach, CA
Read More89Bots.com is a Messenger marketing automation studio founded in Los Angeles with no more than 10 professionals. They offer conversion optimization, web development, and AI solutions to small and medium-sized companies alike.
Clients
- edTechBase
Industries
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21
- Undisclosed
- 50 - 249 employees
- Alpharetta, GA
Established in 1995, Intradiem is a midsize phone answering service located in Alpharetta, Georgia and London, England. Their team offers Call Center Services and Artificial Intelligence.Read MoreIndustries
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22
- $1,000+
- 250 - 999 employees
- Beachwood, OH
Read MoreLaunched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.
Industries
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23
- $1,000+
- 250 - 999 employees
- Philadelphia, PA
PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.Read MoreIndustries
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24
- $1,000+
- 50 - 249 employees
- New York, NY
Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.Read MoreIndustries
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25
- $1,000+
- 1,000 - 9,999 employees
- El Paso, TX
Datamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.Read MoreIndustries
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26
- $1,000+
- 10,000+ employees
- Gardena, CA
Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.Read MoreIndustries
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27
- $1,000+
- 10 - 49 employees
- Woodbury, MN
DRS Acquisitions Inc. Is an answering service company. Their small team is based in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include Call Center Services.Read MoreIndustries
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28
- Undisclosed
- 1,000 - 9,999 employees
- American Fork, UT
ROI CX Solutions is an American Fork, Utah-based call center company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2008.Read MoreIndustries
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29
- $1,000+
- 50 - 249 employees
- Frisco, TX
OnTarget Partners, a call center service, provides Call Center Services. The firm is in Frisco, Texas.Read MoreIndustries
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30
- $1,000+
- 50 - 249 employees
- Hutchinson, KS
In Hutchinson, Kansas, NCA is a telephone answering service. They focus on Call Center Services and were founded in 2001.Read MoreIndustries
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