Top 100 Business Processes Outsourcing (BPO) Companies in the United States

Beyond Codes Inc. is a lead generation and appointment setting company based in Simi Valley, Calif., with an office in Hammersmith, U.K. The company, founded in 2008, has almost 300 employees and provides voice services, event marketing & planning, market research, email marketing, social media marketing, and non-voice BPO/back office services. Beyond Codes Inc. serves enterprise and smaller-sized companies in IT and other industries.

Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of more than 450 employees offers contact center services, inbound sales processing, order processing, chat support, email response, and social media support.

TeleContact is an outsourced telemarketing solutions company headquartered in Riverbank, Calif. with another office in Modesto, Calif. The company was founded in 1994 and now employs a team of around 50 that is entirely dedicated to voice services.

Belkins is a technology company that leverages proprietary technology and a unique methodology to set appointments with target client prospects for revenue leaders in a variety of industries. Our award-winning, blended SAAS and Service model has been fine-tuned over the last 5 years and has supported hundreds of clients globally.

Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. Founded in 2016, the team of 100 specializes in email marketing, market research and CRM consulting and SI. They work primarily with small business clients, mostly in the IT industry.

SalesRoads is a B2B appointment setting and lead generation provider based in Coral Springs, Fla. that was established in 2006. Their team of more than 30 employees offers sales outsourcing and telemarketing services.

Ruby Receptionists is a voice services firm based in Portland, Oregon, that was established in 2003. Their team of more than 250 employees offers voice call support, appointment management, and conventional answering services.

Located in Austin, EBQ has a team of around 250 working with clients in the IT, advertising, and business industries. They provide voice services, CRM consulting, and email marketing expertise to clients looking for B2B lead generation and appointment setting.

Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

Virtual Coworker is a midsize business consulting and back office outsourcing company. Located in West Hollywood, California and Sydney, Australia, the company was founded in 2011. Their services include business consulting and back office outsourcing.

OnBrand24 is a call center services company from Beverly, Mass. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. It was founded in 1980 and has grown to a team of about 225 employees. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients.

AnswerLive is a call center and BPO agency founded in 1982. They have headquarters in Gastonia, N.C. and additional offices in Grants Pass, Ore. and Lubbock, Texas. Their team of 11 specialists offers voice services and non-voice BPO primarily to small businesses. 
 

JumpCrew is a midsize advertising company. They focus on advertising, digital strategy, marketing strategy, content marketing, and more and were launched in 2016. The company is based in Nashville, Tennessee.

LevelUp Leads is a Lafayette, California-based social media marketing firm. The firm offers social media marketing, email marketing, call center services, and back office outsourcing and is small.The firm was founded in 2021.

GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries. 

Operatix is a midsize sales outsourcing company based in Dallas, Texas and Fleet, United Kingdom. Established in 2012, the team focuses on sales outsourcing and call center services.

Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.

Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

Nexa is a virtual assistant agency based in Phoenix. Founded in 1982, their team of around 440 employees focuses on voice services.

Headquartered in Fort Lauderdale, Florida, Evateck is a midsize customer service outsourcing company. They offer customer service outsourcing, call center services, IT managed services, IT staff augmentation, and more and were launched in 2024.

Westpark Communications is a business process outsourcing firm based in Houston, Texas. Established in 1968, the team of about 40 employees primarily provides voice services and non-voice BPO and back office services for the manufacturing, retail, and business services industries.

MyOutDesk is a virtual assistant staffing company founded in 2008 in Sacramento, Calif. With over 1000 employees, they offer voice, HR, and back-office services for small and mid-market businesses in the fields of real estate, business services, and healthcare.

GenSales - B2B LeadGen is a lead generation and appointment setting company based in Denver. They were founded in 2002 and have a team of around 15 employees. Their services focus on voice services and digital strategy. 

Ansafone is a voice services provider based in Ocala, Fla. with an additional office in Santa Ana, Calif. They were founded in 1970 and have a team of over 250 employees.  

RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

Back Office Betties is a virtual receptionist agency based n Scottsdale, Ariz. Founded in 2014, this company has 13 employees. Services provided by Back Office Betties are focused on voice services and receptionist work for legal firms and small businesses.

CC Capital Group is an outsourcing agency based in La Jolla, Calif with a team of 25. Founded in 2012, the company offers direct marketing, business consulting, and HR services. Their direct marketing services are focused on telemarketing, among other forms.

Outsourcing Business Solutions is a Philadelphia, Pennsylvania-based marketing strategy company. They offer marketing strategy, web development, back office outsourcing, accounting, and more and were founded in 2020.

TMP Direct is a large call center service located in Mount Olive, New Jersey. Launched in 1987, the team provides voice services, IT managed services, HR services, and non-voice bpo/back office services.