Top 100 Call Center Services

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Top 100 Call Center Services

The Best of December 2024

Outsourced call center services refer to handling incoming and outgoing calls on behalf of businesses to support functions such as customer service, lead generation, and appointment setting. Call center services are crucial to ensuring customers have a positive experience with their business before, during, and after purchasing. 
Jump to Most Reviewed Companies

List of the Best Voice Services Providers on the Market

  • 421
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees

    Call Cici is a live call answering service founded in 2020 in Scottsdale, Ariz. With fewer than 50 employees on board, they specialize in providing voice services mostly to small businesses. 

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    Clients

    • Jiffi Maids
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  • 422
    (5 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.2
    • Value

      4.6
    • Would Recommend

      4.9
    • $1,000+
    • 2 - 9 employees
    • Randburg, South Africa

    Business consulting company Level180 was launched in 2015. Located in Randburg, South Africa, their small team provides business consulting, corporate training, and sales outsourcing.

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    Industries

  • 423
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Sofia, Bulgaria

    Established in 2009, CXG Business Process Outsourcing is a midsize answering service company. Their services include voice services, non-voice bpo/back office services, and HR services. The company is located in Sofia, Bulgaria.

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    Industries

  • 424
    (6 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Buenos Aires, Argentina
    Small email marketing company Vrand, is based in Weston, Florida and Buenos Aires, Argentina. Founded in 2020, the team focuses on email marketing, demand generation marketing, digital strategy, content marketing, and more.
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    Industries

  • 425
    (7 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Zagreb, Croatia

    Email marketing company ReadyScale was established in 2018. In Zagreb, Croatia, their small team provides email marketing, business consulting, social media marketing, web design, and more.

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    Industries

  • 426
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees

    Located in Ternopil, Ukraine, Your IT Soft is a small web development company. They specialize in web development, custom software development, mobile app development, and e-commerce development and were launched in 2019.

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    Industries

  • 427
    (20 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.9
    • Would Recommend

      4.9
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Raises.com, a commercial financing, funding, & investment company, was launched in 2020. Their small team is headquartered in Toronto, Canada. The company specializes in commercial financing, funding, & investment, finance law, sales outsourcing, and finance & accounting outsourcing (FAO).

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    Industries

  • 428
    (3 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • GdaÅ„sk, Poland
    Aplitt sp. Z o.o. Is a Gdańsk, Poland-based software development company. The midsize team provides custom software development, web development, mobile app development, application testing, and more. The company was founded in 1995.
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    Industries

  • 429
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • $1,000+
    • 10 - 49 employees
    • Sofia, Bulgaria

    Established in 2005, Infosource is a non-voice bpo/back office services company. Their small team is located in Sofia, Bulgaria and focuses on non-voice bpo/back office services and HR services.

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    Industries

  • 430
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Manchester, England

    Email marketing company Flowd is located in Manchester, United Kingdom. The firm offers email marketing and branding and is small.The firm was established in 2019.

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    Industries

  • 431
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • GdaÅ„sk, Poland
    JBA Consults is a Gdańsk, Poland-based sales outsourcing company. Founded in 2023, the small team specializes in sales outsourcing, staffing, and recruiting.
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    Industries

  • 432
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees

    GBC Digital Marketing is a small digital marketing agency headquartered in Houston. Founded in 2004, their main focus lines are SEO, web design, and marketing strategy.

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    Clients

    • Bobbitt Glass

    Industries

  • 433
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Medellín, Colombia

    Based in Medellín, Colombia, Origen BPO is a small phone answering service. Their services include voice services and non-voice bpo/back office services.

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    Industries

  • 434
    (3 Reviews) 4.0
    • Timeliness

      3.5
    • Service Excellence

      3.5
    • Value

      3.8
    • Would Recommend

      4.2
    • $1,000+
    • 50 - 249 employees
    • Cornwall, Canada

    @liveconx is a telecommunications firm in Cornwall, Canada. Founded in 1978, they have at least 50 employees that serve clients in the education, healthcare, and retail sectors. @liveconx provides voice services and non-voice BPO and back office services.  Established in 1978, they have just over 50 employees. Their services consist mostly of voice assistance outsourcing and back-office processing, such as data entry and other similar tasks. 

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    Clients

    • Dundas & Glengarry

    Industries

  • 435
    (2 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Ceres, CA

    Founded in 2011, WC Call Center is a telemarketing agency based in Carlsbad, Calif. With fewer than 50 employees, the agency specializes in voice services and primarily works with clients in the financial services industry. 

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    Clients

    • Payroll Select Services

    Industries

  • 436
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 250 - 999 employees
    • Noida, India

    A1 Call Center is a CISCO-based outsourcing call center in Noida, India. Founded in 2009, the company has a team of 6 that specialize in back office and call center services. They primarily work with clients in the consumer products, media, and education industries. 

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    Clients

    • BetterU

    Industries

  • 437
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • Bengaluru, India
    Founded in 2018, Westshore Bpo Pvt Ltd is a call center company. Their midsize team is located in Bengaluru, India. Their team offers voice services, business consulting, and non-voice bpo/back office services.
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    Industries

  • 438
    (4 Reviews) 5.0
    • Timeliness

      4.6
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Birmingham, AL

    Atelier Lumikha is a non-voice bpo/back office services company. Launched in 2005, the team focuses on non-voice bpo/back office services, voice services, content marketing, corporate training, and more. Their small company is Dumaguete, Philippines-based.

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    Industries

  • 439
    (12 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Los Angeles, CA

    The Workforce Pro is a consulting firm based in Los Angeles run by a team of less than 10. Founded in 2016, the company specializes in business consulting, CRM consulting & SI, and other application development. Their business consulting services focus on cost reduction, strategy development, and operational changes, among other topics.

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    Clients

    • Thrive Causemetics

    Industries

  • 440
    (16 Reviews) 4.4
    • Timeliness

      0.9
    • Service Excellence

      0.9
    • Value

      0.8
    • Would Recommend

      4.4
    • Undisclosed
    • 50 - 249 employees
    • Charleston, SC

    Call Experts is a contact center outsourcing firm headquartered in Charleston, South Carolina. Founded in 1982, they now have over 200 employees distributed between three call centers on the US east coast. Call Experts provides expert services for voice support, including virtual receptionist services, inbound appointments, and customer support.

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    Clients

    • Charleston Water System

    Industries

  • 441
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    KTech Solutions is a customer service outsourcing company founded in 2022. They are headquartered in dhaka, Bangladesh and have a midsize team. Their services include customer service outsourcing, call center services, sales outsourcing, web design, and more.
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  • 442
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Royal Wootton Bassett, England
    Call center Double Tap Marketing Ltd is located in Royal Wootton Bassett, United Kingdom. Launched in 2017, the small team focuses on call center services, email marketing, and sales outsourcing.
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  • 443
    (3 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Mandaue City, Philippines
    OBI Services is a call center company. The midsize Dipolog, Philippines-based company was launched in 2017. Their services include call center services, back office outsourcing, customer service outsourcing, sales outsourcing, and more.
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    Clients

    • Meorient
    • Strive Medicare
    • Hotels Combined
  • 444
    (4 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 250 - 999 employees

    Noon Dalton is a virtual assistant provider headquartered in Miami with other offices in New York City, Udaipur, India, and the Philippines. The company was founded in 2009 and currently employs a team of 98. Noon Dalton provides voice and non-voice BPO and back-office services, as well as HR consulting & outsourcing.

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    Clients

    • Clinical Dynamics

    Industries

  • 445
    (33 Reviews) 4.3
    • Timeliness

      1.3
    • Service Excellence

      1.3
    • Value

      1.3
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees
    • Eau Claire, WI

    My Receptionist is a voice outsourcing firm headquartered in Eau Claire, Wis. with additional call centers in Florida and India. Established in 1996, My Receptionist has about 250 employees that work with primarily small businesses. Their services consist of a range of voice-oriented tasks, including conventional answering, virtual receptionist solutions, and inbound appointment management.

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  • 446
    (10 Reviews) 4.3
    • Timeliness

      0.9
    • Service Excellence

      0.9
    • Value

      0.7
    • Would Recommend

      4.3
    • Undisclosed
    • 50 - 249 employees

    Office Sense is a business process outsourcing firm based in Miami, Fla. Founded in 2010, their team includes about 23 employees that specialize in bilingual call center support. Office Sense provides voice services for a diverse client base in terms of industry and scale. They offer conventional answering, virtual receptionist, and third-party verification call center solutions.

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    Clients

    • The Morton Law Group

    Industries

  • 447
    (3 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.3
    • Would Recommend

      4.7
    • $1,000+
    • 10 - 49 employees
    • Nashville, TN

    Capital Accounts LLC is a collection service based in Nashville, Tenn., run by a team of less than 50 people. Since their founding, they have offered their services in collection of overdue balances, primarily in the fields of healthcare and business services.

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    Industries

  • 448
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Patna, India

    Technosys IT Management Pvt. Ltd. is an IT firm founded in 2015 with more than 10 employees. Based in Patna, India, they offer back-office services, voice services, and business consulting solutions for small firms and mid-market businesses alike.

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    Clients

    • Mclinic Healthtech

    Industries

  • 449
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    TeleNet Marketing Solutions is a sales outsourcing company based in Athens, Georgia. The midsize agency was launched in 1999. Their team provides sales outsourcing, demand generation marketing, customer service outsourcing, and marketing strategy.
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    Industries

  • 450
    (2 Reviews) 4.3
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.3
    • $10,000+
    • 250 - 999 employees
    • Columbia, MD

    Sales Focus Inc. Is a Columbia, Maryland-based sales outsourcing company. The midsize team focuses on sales outsourcing and was founded in 1998.

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    Industries

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