Top 100 Call Center Services

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Top 100 Call Center Services

The Best of December 2024

Outsourced call center services refer to handling incoming and outgoing calls on behalf of businesses to support functions such as customer service, lead generation, and appointment setting. Call center services are crucial to ensuring customers have a positive experience with their business before, during, and after purchasing. 
Jump to Most Reviewed Companies

List of the Best Voice Services Providers on the Market

  • 511
    (4 Reviews) 4.1
    • Timeliness

      4.1
    • Service Excellence

      4.1
    • Value

      3.8
    • Would Recommend

      3.8
    • $1,000+
    • 250 - 999 employees
    • Clarksville, TN

    Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.

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    Clients

    • Inc. 5000

    Industries

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  • 512
    (6 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      3.9
    • Value

      4.1
    • Would Recommend

      4.3
    • $1,000+
    • 250 - 999 employees

    Talk2Rep is a business process outsourcing company from Fort Lauderdale, Fla. with another office in the Dominican Republic. Established in 2001, they have a team of about 100 that provides both voice and non-voice BPO/back office services.

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    Clients

    • Rosetta Stone

    Industries

  • 513
    (3 Reviews) 4.0
    • Timeliness

      3.7
    • Service Excellence

      4.2
    • Value

      3.7
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

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    Clients

    • DirecTV

    Industries

  • 514
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees

    Extended Presence is a sales outsourcing and lead generation company based in Denver. Since 2002, their team of 21 has been specializing in voice services for clients in various industries such as information technology, education, financial services, and others.

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    Clients

    • Oracle

    Industries

  • 515
    (1 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.5
    • Would Recommend

      4.0
    • $1,000+
    • 10 - 49 employees

    onebox is a voice services and transportation company based in the United Kingdom. Founded in 2000, their team of 30 serves clients in the real estate and financial services sectors. Services include voice and call center efforts.

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    Industries

  • 516
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees

    Grupo Noa is a virtual inbound call center based in Pasadena, CA with a second location in Romania. Founded in 2007, they have about 30 employees that service a variety of industries including business services, telecommunications, e-commerce, and consumer services. They specialize in voice services, non-voice BPO/back office services, and transcription services.

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    Clients

    • Ideal Living

    Industries

  • 517
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • L'viv, Ukraine

    Before Hello is a business optimization firm headquartered in Lviv, Ukraine. They use their business optimization focus to provide professional list services, lead generation, appointment setting, and direct email marketing. Founded in 2017, with 10 employees, they work largely with small and mid-market businesses in the information technology, advertising and marketing, and real estate sectors. 

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    Clients

    • ICT Compliance

    Industries

  • 518
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Arlington, VA

    Founded in 2019, Salaria Sales Solutions is a digital strategy company. The midsize team offers digital strategy, content marketing, call center services, and customer service outsourcing. The company is located in Arlington, Virginia.

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    Industries

  • 519
    (16 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • München, Germany
    Quadra Digital Solutions is a small social media marketing firm. Established in 2018, the agency is based in München, Germany and Anaheim, California. Their team provides social media marketing, content marketing, email marketing, conversion optimization, and more.
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  • 520
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.5
    • $250,000+
    • 1,000 - 9,999 employees
    • BucureÈ™ti, Romania

    Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

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    Industries

  • 521
    (2 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Sycamore, IL

    Rozlin Financial Group, Inc. is a licensed and bonded collection agency founded in 2008 in Sycamore, Ill. with no more than 50 employees. They offer voice services and back-office services for small and mid-market firms alike.

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    Clients

    • Petland

    Industries

  • 522
    (1 Reviews) 3.5
    • Timeliness

      0.0
    • Service Excellence

      4.0
    • Value

      0.0
    • Would Recommend

      4.0
    • Undisclosed
    • 2 - 9 employees
    • Coral Gables, FL

    Founded in 1975, Sunshine Communication Services is an answering service based in Coral Gables, Fla. Their team of about 10 specializes in voice and BPO services. 

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    Clients

    • Mayo Clinic

    Industries

  • 523
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • Freelancer employees
    Lead Avenger, an email marketing company, is based in Rajshahi, Bangladesh. The small company was founded in 2022. Their team offers email marketing, sales outsourcing, and social media marketing.
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    Industries

  • 524
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Montego Bay, Jamaica
    Adlinc Business Services Limited is a Montego Bay, Jamaica-based Logistics & Supply Chain Consulting company. The company focuses on Logistics & Supply Chain Consulting, Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and more and is midsize.The company was established in 2023.
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  • 525
    (4 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Mumbai, India
    Captico Consultancy is a small website development company located in Mumbai, India. Established in 2017, the team focuses on web development, mobile app development, and call center services.
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    Industries

  • 526
    (4 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Pasig, Philippines

    Main Source 365 Tech is an internet security and support company located in Vero Beach, Fla. Founded in 2012, they employ four staff specializing in cybersecurity, business consulting, and IT managed services. They work with small, mid-size, and international companies, typically in business services, consumer products, and finance.

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    Clients

    • Sidney Woodworker & Lumber

    Industries

  • 527
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    IT strategy consulting company Sunny Information Technology Service (Beijing) Co., Ltd. Was established in 2002. Their midsize team is headquartered in , China. Their services include IT strategy consulting, IT managed services, other IT consulting and SI, and call center services.
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    Industries

  • 528
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Miami, FL
    Founded in 2009, STAFFVIRTUAL is a midsize non-voice bpo/back office services company based in Los Angeles, California. Their services include non-voice bpo/back office services, voice services, HR services, and accounting.
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    Industries

  • 529
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Athina, Greece

    Reload Hotel Sales is a sales & marketing agency based in Heraklion, Greece with no more than 10 employees. Founded in 2018, they offer direct marketing, marketing strategy, and social media marketing solutions for small and mid-market businesses alike.

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    Clients

    • Avra Collection, Crete

    Industries

  • 530
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Saint Paul, MN

    Dialog One is a translation and interpretation services business founded in 2010 and located in St.Paul, Minn. The team of about 15 individuals offers translation and voice services.

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    Clients

    • Normandale Community College
  • 531
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.6
    • Value

      4.9
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    LeadsPanda is a content marketing company. Their small team is based in New York, New York and Bengaluru, India. The firm offers content marketing, marketing strategy, search engine optimization, web design, and more. The firm was established in 2011.

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    Industries

  • 532
    (4 Reviews) 3.8
    • Timeliness

      3.0
    • Service Excellence

      3.6
    • Value

      3.3
    • Would Recommend

      3.9
    • $1,000+
    • 1,000 - 9,999 employees
    • Sandy, UT

    NICE inContact is a call center software and voice services provider based in Sandy, Utah, that was established in1997. Their team of more than 1200 employees offers voice call services, inbound lead resolution, customer support, and a customer interaction cloud software.

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    Industries

  • 533
    (2 Reviews) 3.8
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      4.3
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • Oak Brook, IL

    NCC is a collection agency based in Oak Brook, Ill. and was founded in 1969. Their team of 50 employees specializes in voice services and non-voice BPO. They primarily work with clients in the healthcare and medical industries. 

    Read More

    Industries

  • 534
    (4 Reviews) 3.8
    • Timeliness

      3.9
    • Service Excellence

      4.1
    • Value

      3.3
    • Would Recommend

      4.0
    • $1,000+
    • 10,000+ employees
    • New York, NY

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

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    Industries

  • 535
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Hürth, Germany
    BS International GmbH, an engineering and sales outsourcing company, was launched in 2016. The small Hürth, Germany-based team offers engineering and sales outsourcing.
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  • 536
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.5
    • $10,000+
    • 10 - 49 employees
    • Korntal-Münchingen, Germany
    Business consulting and sales outsourcing company CVC Revenue Solutions GmbH was established in 2004. They are in Korntal-Münchingen, Germany and have a small team. Their services include business consulting and sales outsourcing.
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    Industries

  • 537
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Cape Town, South Africa
    Outsource-X (Pty) Ltd, an answering service and customer service outsourcing company, is located in Cape Town, South Africa. The agency offers call center services and customer service outsourcing and has a midsize team.The agency was founded in 2022.
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    Industries

  • 538
    (5 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • South San Francisco, CA

    Brightest Minds is a midsize phone answering service. The South San Francisco, California-based firm was launched in 2017. Their services include voice services, market research, marketing strategy, and social media marketing.

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    Industries

  • 539
    (24 Reviews) 4.6
    • Timeliness

      4.5
    • Service Excellence

      4.4
    • Value

      4.4
    • Would Recommend

      4.6
    • $1,000+
    • 250 - 999 employees

    Growthonics is a marketing firm founded in London in 2014. With over 1,000 members, they offer email marketing and business consulting solutions to small and mid-market agencies in the field of business services.

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    Clients

    • Panasonic, TimeOut, Twitter, TimeInc, Spotify, American Express, TM Lewin, Creditsafe, JustEat, City Panty, Wonderful, Startupbootcamp, Quantcast, Big Ideas Machine, Ascent, Hussle, Doordash, Dale Carnegie, TOG, JustPark, Fonteva

    Industries

  • 540
    (2 Reviews) 4.8
    • Timeliness

      4.3
    • Service Excellence

      4.5
    • Value

      4.8
    • Would Recommend

      4.8
    • Undisclosed
    • 250 - 999 employees
    • Pasay, Philippines

    Reliasourcing Inc is a customer service outsourcing company based in Pasay, Philippines and Manila, Philippines. The midsize firm was established in 2020. Their team provides customer service outsourcing, finance & accounting outsourcing (FAO), sales outsourcing, back office outsourcing, and more.

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