AnswerFone

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AnswerFone is a voice service company based in Winnipeg, Canada with fewer than 10 members. Founded in 2020, they are experts in voice services and back-office services for small businesses in the fields of advertising, IT, and more.

Client Insights

Industry Expertise

Advertising & marketing

20%

Financial services

20%

Information technology

20%

Legal

20%

Real estate

20%

Client Size Distribution

Small Business (<$10M) 100%

Common Project Size

<$10K 7 projects

$200K-$999K 1 project

Clients

  • C2 Custom Furnishings INC

Highlights from Recent Projects

Overall Rating

4.9
8 Reviews

AnswerFone was contracted by BlockCerts.com, a blockchain software company, to answer toll-free calls for both BlockCerts.com and SeedCERTin.com. The company's Chief of Staff, Tiffany Johnston, stated that the project involved handling sales and support calls for their global remote team scattered across five continents. The company was recommended to AnswerFone by one of their clients in Alberta. The feedback indicated that AnswerFone successfully met their client's needs.

In another project, YourStyle Financial Inc. hired AnswerFone to provide customer service solutions. As their office manager was unavailable on Fridays, the company needed a reliable service to answer their calls and provide guidance when necessary. The goal was to provide the best customer experience at a reasonable cost. The President of YourStyle Financial Inc., who was familiar with AnswerFone's owner, selected the company for this task. The feedback was positive, indicating satisfaction with AnswerFone's services.

Lastly, AnswerFone was chosen by FASTCHECK, a Criminal Record & Fingerprint form provider, to manage their phone answering needs for booking appointments. The President and owner of FASTCHECK, Neil Murray, who happened to be a friend of the founder of AnswerFone, chose the company for this project. AnswerFone's team was tasked with responding to phone calls on FASTCHECK's behalf. The feedback was affirmative, stating that AnswerFone did a very commendable job.

Timeliness

5.0

Service Excellence

4.8

Value

5.0

Would Recommend

5.0