AnswerFone

visit site

AnswerFone is a voice service company based in Winnipeg, Canada with fewer than 10 members. Founded in 2020, they are experts in voice services and back-office services for small businesses in the fields of advertising, IT, and more.

Client Insights

Industry Expertise

Advertising & marketing

20%

Financial services

20%

Information technology

20%

Legal

20%

Real estate

20%

Client Size Distribution

Small Business (<$10M) 100%

Common Project Size

<$10K 7 projects

$200K-$999K 1 project

Clients

  • C2 Custom Furnishings INC

Highlights from Recent Projects

Overall Rating

4.9
8 Reviews

YourStyle Financial Inc., a company providing independent financial planning services, hired AnswerFone to manage their customer service needs on Fridays when their office manager was not available. The goal of the project was to ensure a live person was available to answer calls and provide direction as needed, enhancing the customer service experience. The team at AnswerFone successfully fulfilled this role, ensuring seamless communication with YourStyle Financial Inc.'s clients.

AnswerFone was hired by FASTCHECK, a company providing criminal record and fingerprint forms for non-criminal purposes, to manage their booking appointments. The team at AnswerFone was trained to respond to phone calls on FASTCHECK's behalf and was successful in managing the service, providing a credible job as per the client's feedback.

BlockCerts.com, a blockchain software company, engaged AnswerFone to manage their toll-free numbers for their two companies, BlockCerts.com & SeedCERTin.com. AnswerFone was responsible for answering all sales and support calls. The project was successfully handled by AnswerFone's global remote team spread across five continents, ensuring seamless communication for BlockCerts.com's clients.

Timeliness

5.0

Service Excellence

4.8

Value

5.0

Would Recommend

5.0