It's Your Call

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Call center It's Your Call is based in Harvard, Massachusetts. The small team offers voice services. The firm was founded in 1994.

Client Insights

Industry Expertise

Manufacturing

45%

Information technology

30%

Business services

20%

Other industries

5%

Client Size Distribution

Small Business (<$10M) 75%

Midmarket ($10M - $1B) 20%

Enterprise (>$1B) 5%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

York Nordic, a company dealing in designer Nordic and hiking poles, engaged It's Your Call to help generate leads for their business. The telemarketing company provided their services in qualifying initial leads for York Nordic, who would then forward information about their software and services to these leads. Later, It's Your Call would schedule meetings with promising leads and share daily call reports and enhanced lead lists to York Nordic.

Their engagement with It's Your Call has been beneficial to York Nordic since the telemarketing company started working with them in May 1997. The team composition from It's Your Call ranged from 2-5 teammates working on the lead generation for York Nordic. The collaboration has been successful, with It's Your Call efficiently handling lead generation and qualification and maintaining a robust feedback mechanism.

It's Your Call was discovered by York Nordic through a referral. Ever since their partnership kicked off, It's Your Call has been consistent in their service delivery, providing daily reports and maintaining proactive communication. The engagement is ongoing, showing a high level of satisfaction from York Nordic towards It's Your Call's services.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0